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Remote Xfinity Jobs in Wheaton, IL (NOW HIRING)

Customer Service Representative

Chicago, IL · Remote

$16.50 - $22.25/hr

This position is remote and self-paced. You can work from anywhere with a good Internet connection. Ideally, we are looking for someone who can devote at least 20 or more hours per week, but if you ...

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Remote Xfinity information

See Wheaton, IL salary details

$19.8K

$46.4K

$69.6K

How much do remote xfinity jobs pay per year?

As of Jul 15, 2026, the average yearly pay for remote xfinity in Wheaton, IL is $46,363.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,400.00 and $58,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Xfinity Customer Service Representative, and why are they important?

To thrive as a Remote Xfinity Customer Service Representative, you need strong communication skills, problem-solving abilities, and familiarity with customer service best practices, typically supported by a high school diploma or equivalent. Proficiency with CRM software, call center platforms, and Xfinity's internal systems is also essential. Outstanding patience, adaptability, and active listening skills help you build rapport and effectively resolve customer concerns from a remote environment. These skills are crucial for delivering excellent customer experiences, maintaining service quality, and meeting performance targets while working remotely.

What qualifications are needed for Comcast remote jobs?

For Comcast remote jobs, candidates typically need a high school diploma or equivalent, strong communication skills, and basic technical knowledge. Customer service experience and familiarity with remote work tools like chat or phone systems are often preferred.

What is the difference between Remote Xfinity vs Remote Comcast Customer Service Representative?

AspectRemote XfinityRemote Comcast Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome-based, flexible hours, virtual supportHome-based, flexible hours, virtual support
Employer & Industry UsageComcast/Xfinity, telecommunications and cable servicesComcast/Xfinity, telecommunications and cable services
Common Search & ComparisonRemote XfinityRemote Comcast Customer Service Representative

Both Remote Xfinity and Remote Comcast Customer Service Representative roles involve providing customer support for telecommunications services from home. They require similar credentials, work environments, and are used interchangeably by employers within the same industry. The main difference lies in the job title used by different job postings, but the roles and responsibilities are largely equivalent.

How can I make 2000 a week working from home?

Remote Xfinity customer service or technical support roles can pay around $15-$20 per hour, which may total approximately $600-$800 weekly for full-time work. To reach $2000 weekly, you would need to work multiple roles, increase your hours, or develop specialized skills such as troubleshooting or sales that command higher pay, often requiring certifications or experience. Consistent high performance and efficient time management are essential for earning higher income in remote customer support jobs.

What is the best remote job to get?

The best remote job depends on individual skills and interests, but roles such as customer support, technical support, software development, and data entry are commonly available remotely. These jobs often require strong communication skills, familiarity with remote collaboration tools, and sometimes specific certifications or technical knowledge.

What is a Remote Xfinity job?

A Remote Xfinity job refers to a position with Comcast Xfinity that allows employees to work from home or another location outside of a traditional office. These roles can include customer service, technical support, sales, or other positions that can be performed virtually. Remote Xfinity jobs typically require a reliable internet connection, strong communication skills, and the ability to use online tools and software to assist customers or complete tasks. Working remotely gives employees flexibility but also requires self-motivation and effective time management.

Can you work-from-home for Xfinity?

Remote Xfinity positions typically involve customer service, technical support, or sales roles that can be performed from home. These jobs often require reliable internet, specific technical skills, and sometimes certification or training, with schedules that may be flexible or shift-based. Availability for remote work depends on the specific role and company policies at the time of hiring.

How does working remotely as an Xfinity customer service representative differ from in-office roles in terms of daily responsibilities and team collaboration?

As a remote Xfinity customer service representative, you will handle customer inquiries, troubleshoot service issues, and resolve billing questions primarily through digital channels such as phone, chat, or email. While you won't be in a physical office, you'll use collaboration tools like instant messaging, video calls, and shared knowledge bases to stay connected with your team and supervisors. Regular virtual team meetings and ongoing training sessions are common, ensuring you remain well-supported and informed about new products or policies. Effective communication and self-motivation are essential, as you'll need to manage your schedule and maintain productivity without direct in-person supervision.
What are popular job titles related to Remote Xfinity jobs in Wheaton, IL? For Remote Xfinity jobs in Wheaton, IL, the most frequently searched job titles are:
What job categories do people searching Remote Xfinity jobs in Wheaton, IL look for? The top searched job categories for Remote Xfinity jobs in Wheaton, IL are:
What cities near Wheaton, IL are hiring for Remote Xfinity jobs? Cities near Wheaton, IL with the most Remote Xfinity job openings:
Licensed Customer Service Representative

Licensed Customer Service Representative

Gallagher

Rolling Meadows, IL • Remote

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 22 days ago


Arthur J. Gallagher & Co. rating

7.8

Company rating: 7.8 out of 10

Based on 91 frontline employees who took The Breakroom Quiz

168th of 281 rated insurance


Job description

Introduction
At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
 

Overview

GAIS is seeking a Customer Service Representatives (CSR) for its Customer Service Department.  The qualified CSR will process inbound calls for retention, billing questions, customer service, retention and cross selling.   They will possess at least one or more of the following skills: telephone customer service/retention/sales/inbound call center experience/Life and health Insurance License.

Position Details:

  • Pay: $20/hr
  • Remote: In the Chicago Land area only
  • Must have an active Illinois Life and Health License
  • Benefits Start day 1!

How you'll make an impact
AJOR JOB RESPONSIBILITIES:
  • Consistently maintain an above average on Quality Assurance monitoring scores
  • Consistently meet or exceed all Customer Service individual and departmental performance metric standards
  • Continuously improves key job competencies, product knowledge and attend continuous training classes
  • Provide complete and accurate information to all member inquiries
  • Effectively and efficiently utilize the technical resources available
  • Meet departmental goals for cross sales, retention and service.

About You
KNOWLEDGE / SKILLS / EXPERIENCE / EDUCATION REQUIREMENTS:
  • High school diploma or equivalent required
  • Holds Active Illinois Health/Life license
  • Minimum 1 year customer service work experience in an inbound/outbound call center environment
  • Retention experience desired
  • Proficient PC skills (Word, Excel, Internet)
  • Background in insurance or health discount industry preferred but not necessary. 
  • Ability to effectively represent and support a variety of consumer products utilizing superior communication skills       
  • Ability to resolve customer problems and issues as they arise utilizing intelligent analytical process
  • Ability to grow within a goal oriented, heavily measured environment
  • Ability to consistently meet the minimum established performance standards
  • Spanish Bilingual a plus

CRITICAL CORE COMPETENCIES:

  • Strong Organizational Skills: must be able to research and navigate customer service software (CSC) to assist and address member’s concerns
  • Strong Communication Skills: must be able to effectively communicate with members and peers to answer concerns and resolve issues in a timely manner. 
  • Attention to Detail ensures accuracy and maintains strong quality control procedures
  • Customer Service:  must be able to provide exceptional customer service to members
  • Computer Proficiency:  must have strong PC and typing skills    
  • Inbound Phone Skills:  Have clear pronunciation and ability to follow scripting in accordance to compliance.
  • High Level of Self motivation and ability to succeed. 
  • Time Management:  Excellent punctuality a must.
  • Fully remote:  Has a designated distract free area to perform remotely as if you were in an office

#LI-KB3


Compensation and benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • Medical/dental/vision plans, which start from day one!
  • Life and accident insurance
  • 401(K) and Roth options
  • Tax-advantaged accounts (HSA, FSA)
  • Educational expense reimbursement
  • Paid parental leave

Other benefits include:

  • Digital mental health services (Talkspace)
  • Flexible work hours (availability varies by office and job function)
  • Training programs
  • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
  • Charitable matching gift program
  • And more...

**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Qualifications:KNOWLEDGE / SKILLS / EXPERIENCE / EDUCATION REQUIREMENTS:
  • High school diploma or equivalent required
  • Holds Active Illinois Health/Life license
  • Minimum 1 year customer service work experience in an inbound/outbound call center environment
  • Retention experience desired
  • Proficient PC skills (Word, Excel, Internet)
  • Background in insurance or health discount industry preferred but not necessary. 
  • Ability to effectively represent and support a variety of consumer products utilizing superior communication skills       
  • Ability to resolve customer problems and issues as they arise utilizing intelligent analytical process
  • Ability to grow within a goal oriented, heavily measured environment
  • Ability to consistently meet the minimum established performance standards
  • Spanish Bilingual a plus

CRITICAL CORE COMPETENCIES:

  • Strong Organizational Skills: must be able to research and navigate customer service software (CSC) to assist and address member’s concerns
  • Strong Communication Skills: must be able to effectively communicate with members and peers to answer concerns and resolve issues in a timely manner. 
  • Attention to Detail ensures accuracy and maintains strong quality control procedures
  • Customer Service:  must be able to provide exceptional customer service to members
  • Computer Proficiency:  must have strong PC and typing skills    
  • Inbound Phone Skills:  Have clear pronunciation and ability to follow scripting in accordance to compliance.
  • High Level of Self motivation and ability to succeed. 
  • Time Management:  Excellent punctuality a must.
  • Fully remote:  Has a designated distract free area to perform remotely as if you were in an office

#LI-KB3

Education:UNAVAILABLEEmployment Type: FULL_TIME

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