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Remote Xfinity Jobs in Rochester Hills, MI (NOW HIRING)

Hello Innovation

Customer Happiness Hero (Remote)

Detroit, MI · Remote

$16.50 - $22.25/hr

This is a fully remote position, with full-time, part-time, and evening/weekend-only schedules available. ABOUT US At Hello Innovation, we're more than just a company; we're a force for change. As ...

All JobsXfinity JobsRemote Xfinity JobsRemote Xfinity Jobs in Rochester Hills, MI

Remote Xfinity information

See Rochester Hills, MI salary details

$18.9K

$44.2K

$66.3K

How much do remote xfinity jobs pay per year?

As of Jul 14, 2026, the average yearly pay for remote xfinity in Rochester Hills, MI is $44,154.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,800.00 and $55,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Xfinity Customer Service Representative, and why are they important?

To thrive as a Remote Xfinity Customer Service Representative, you need strong communication skills, problem-solving abilities, and familiarity with customer service best practices, typically supported by a high school diploma or equivalent. Proficiency with CRM software, call center platforms, and Xfinity's internal systems is also essential. Outstanding patience, adaptability, and active listening skills help you build rapport and effectively resolve customer concerns from a remote environment. These skills are crucial for delivering excellent customer experiences, maintaining service quality, and meeting performance targets while working remotely.

What qualifications are needed for Comcast remote jobs?

For Comcast remote jobs, candidates typically need a high school diploma or equivalent, strong communication skills, and basic technical knowledge. Customer service experience and familiarity with remote work tools like chat or phone systems are often preferred.

What is the difference between Remote Xfinity vs Remote Comcast Customer Service Representative?

AspectRemote XfinityRemote Comcast Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome-based, flexible hours, virtual supportHome-based, flexible hours, virtual support
Employer & Industry UsageComcast/Xfinity, telecommunications and cable servicesComcast/Xfinity, telecommunications and cable services
Common Search & ComparisonRemote XfinityRemote Comcast Customer Service Representative

Both Remote Xfinity and Remote Comcast Customer Service Representative roles involve providing customer support for telecommunications services from home. They require similar credentials, work environments, and are used interchangeably by employers within the same industry. The main difference lies in the job title used by different job postings, but the roles and responsibilities are largely equivalent.

How can I make 2000 a week working from home?

Remote Xfinity customer service or technical support roles can pay around $15-$20 per hour, which may total approximately $600-$800 weekly for full-time work. To reach $2000 weekly, you would need to work multiple roles, increase your hours, or develop specialized skills such as troubleshooting or sales that command higher pay, often requiring certifications or experience. Consistent high performance and efficient time management are essential for earning higher income in remote customer support jobs.

What is the best remote job to get?

The best remote job depends on individual skills and interests, but roles such as customer support, technical support, software development, and data entry are commonly available remotely. These jobs often require strong communication skills, familiarity with remote collaboration tools, and sometimes specific certifications or technical knowledge.

What is a Remote Xfinity job?

A Remote Xfinity job refers to a position with Comcast Xfinity that allows employees to work from home or another location outside of a traditional office. These roles can include customer service, technical support, sales, or other positions that can be performed virtually. Remote Xfinity jobs typically require a reliable internet connection, strong communication skills, and the ability to use online tools and software to assist customers or complete tasks. Working remotely gives employees flexibility but also requires self-motivation and effective time management.

Can you work-from-home for Xfinity?

Remote Xfinity positions typically involve customer service, technical support, or sales roles that can be performed from home. These jobs often require reliable internet, specific technical skills, and sometimes certification or training, with schedules that may be flexible or shift-based. Availability for remote work depends on the specific role and company policies at the time of hiring.

How does working remotely as an Xfinity customer service representative differ from in-office roles in terms of daily responsibilities and team collaboration?

As a remote Xfinity customer service representative, you will handle customer inquiries, troubleshoot service issues, and resolve billing questions primarily through digital channels such as phone, chat, or email. While you won't be in a physical office, you'll use collaboration tools like instant messaging, video calls, and shared knowledge bases to stay connected with your team and supervisors. Regular virtual team meetings and ongoing training sessions are common, ensuring you remain well-supported and informed about new products or policies. Effective communication and self-motivation are essential, as you'll need to manage your schedule and maintain productivity without direct in-person supervision.
What are popular job titles related to Remote Xfinity jobs in Rochester Hills, MI? For Remote Xfinity jobs in Rochester Hills, MI, the most frequently searched job titles are:
What job categories do people searching Remote Xfinity jobs in Rochester Hills, MI look for? The top searched job categories for Remote Xfinity jobs in Rochester Hills, MI are:
What cities near Rochester Hills, MI are hiring for Remote Xfinity jobs? Cities near Rochester Hills, MI with the most Remote Xfinity job openings:
Remote Xfinity jobs near you
Infographic showing various Remote Xfinity job openings in Rochester Hills, MI as of July 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 40% Physical, 3% Hybrid, and 57% Remote job distribution, with an average salary of $44,154 per year, or $21.2 per hour.
Customer Happiness Hero (Remote)

Customer Happiness Hero (Remote)

Hello Innovation

Detroit, MI • Remote

$16.50 - $22.25/hr

Other

Medical, Dental, Retirement

Posted 12 days ago

Job description

Customer experience is different at Hello Innovation.

We cut the red tape, ditch the corporate BS, and empower you to actually do what’s right for people — not what’s written in a script.

This isn’t your typical customer service job. It’s a chance to help people, think creatively, learn fast, and deliver “wow” experiences without limits.

This is a fully remote position, with full-time, part-time, and evening/weekend-only schedules available.


ABOUT US

At Hello Innovation, we're more than just a company; we're a force for change. As the parent company to an ever-growing portfolio of businesses, we’re making the world a radically better place through meaningful innovation.

Here, it's not about the daily grind; it's about making a real difference, challenging the norm, breaking boundaries, and rewriting what's possible.

We started from scratch—no investors, no debt—just a relentless drive that has led us to impact over a billion lives through our products. And we’re just getting started.  

We’re an eclectic team of dreamers, creators and doers, united in our mission to deliver work that truly matters. If you’re looking to be inspired, challenged and leave work every day knowing you did the best work of your life, you’ve come to the right place. 
 

ABOUT THE JOB

This role is about people, not tickets.

As a Customer Happiness Hero, you’re not only empowered to make things right — you’re trusted to deliver unforgettable “wow” experiences when customers need it most.

You’ll support customers during some of the most meaningful moments of their lives, bringing calm, clarity, and genuine care. You’ll also be a vital part of our fast-growing eCommerce brand that touches millions, where you’ll grow your customer experience skills and learn the operations and technology that power everything behind the scenes. 

You won’t just answer inquiries — you’ll help people in moments that truly matter. If you’re ready to do work with impact, integrity, and heart, keep reading.
 

ABOUT YOU

  • You’ve mastered the art of communication. Whether you’re writing an email, chatting online, or speaking with a customer, you choose your words with intention — warm when they need comfort, direct when they need clarity, and always grounded in genuine care.
     
  • You’re the Sherlock Holmes of human emotion. You read between the lines, sense what people need, and spot the real issue before it’s spoken.
     
  • You’re a modern-day MacGyver. Throw a challenge your way and you’ll find a thoughtful, creative way to make things right.
     
  • You’re comfortable with the unknown. You don’t freeze when things get unclear — you stay curious, confident, and ready to figure it out.
     
  • You get sh*t done…no babysitter required. You take initiative, follow through, and own outcomes from start to finish with pride and accountability.
     
  • You’re human-centered to your core. You’re driven by connection, compassion, and the desire to make someone’s day a little lighter.
     
  • You bring order to chaos. When emotions run high and things get messy, you step in with steady energy and take control of the situation.
     
  • You get it right, down to the last detail. Typos, loose ends, and unclear instructions don’t stand a chance. You believe excellence lives in the small things.

  • You’re a learning animal. You’re hungry for feedback, curious about how things work behind the scenes, and always looking for ways to do things smarter.

  • Customer experience isn’t a task—it’s a calling. Leaving people better than you found them isn’t just satisfying; it’s who you are.
     

YOUR RESPONSIBILITIES

  • Serve as the point of contact between customers, our eCommerce platform, and product vendors — keeping communication clear, smooth, and proactive from start to finish.
     
  • Own customer issues from start to finish by investigating details, coordinating with vendors, and ensuring resolutions that leave customers fully taken care of.
     
  • Communicate with warmth, clarity, and professionalism across email, chat, and occasional phone interactions.
     
  • Deliver unforgettable “wow” moments — making things right, solving problems creatively, and turning challenges into meaningful experiences.
     
  • Collaborate with operations and vendor partners to troubleshoot issues, keep orders on track, and prevent future problems.
     
  • Spot patterns, share insights, and propose improvements that help the team innovate, refine workflows, and elevate the customer experience.
     
  • Maintain exceptional accuracy and attention to detail in communication, documentation, and follow-through.


COMPENSATION & PERKS

  • Meaningful work. Get paid to give a sh*t and make a real impact on people’s lives when they need it most.
  • Top of market pay. Along with a full benefits package including health, dental and 401k.
  • We ignite you - that’s right, you. We exist not only to deliver meaningful innovation, but to ignite and inspire the creative problem solver in you.
  • Experience to prepare you for whatever career lies ahead. Including training and mentorship opportunities from some of world’s top talent.
  • A fun, come-as-you-are environment. Our team never stops pushing you to be the best that you can be and still makes time to have some fun.
  • Flexible scheduling. We can work around your schedule, whether you’re going to school, being a parent, or just living life to the fullest.
  • Plus many more. Additional perks include daily catered lunches, team activities, paid holidays, bonuses and much more.


 

Diversity isn’t just a checkbox. At Hello Innovation, our eclectic team from all walks of life is our secret sauce to meaningful innovation. Needless to say, we are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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