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Remote Xfinity Jobs in Ridgewood, NJ (NOW HIRING)

Customer Support Representative

New York, NY · Remote

$17.50 - $23.75/hr

Remote Work Requirements * A quiet, private, distraction-free home office environment. * Reliable high-speed internet with a minimum 10Mbps download speed and 5Mbps upload speed. * Discipline and ...

Customer Support Representative

Manhattan, NY · Remote

$16.50 - $22.25/hr

Remote Work Requirements * A quiet, private, distraction-free home office environment. * Reliable high-speed internet with a minimum 10Mbps download speed and 5Mbps upload speed. * Discipline and ...

THIS POSITION IS ONSITE (NOT HYBRID or REMOTE) WORKING IN A CALL CENTER ENVIRONMENT Pay Rate is $20.00 per hour CLASS STARTING July 7, 2026 Extensive training provided for 13 weeks from Tuesday ...

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Remote Xfinity information

See Ridgewood, NJ salary details

$20.7K

$48.5K

$72.8K

How much do remote xfinity jobs pay per year?

As of Jun 23, 2026, the average yearly pay for remote xfinity in Ridgewood, NJ is $48,535.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,900.00 and $60,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Xfinity Customer Service Representative, and why are they important?

To thrive as a Remote Xfinity Customer Service Representative, you need strong communication skills, problem-solving abilities, and familiarity with customer service best practices, typically supported by a high school diploma or equivalent. Proficiency with CRM software, call center platforms, and Xfinity's internal systems is also essential. Outstanding patience, adaptability, and active listening skills help you build rapport and effectively resolve customer concerns from a remote environment. These skills are crucial for delivering excellent customer experiences, maintaining service quality, and meeting performance targets while working remotely.

What is the difference between Remote Xfinity vs Remote Comcast Customer Service Representative?

AspectRemote XfinityRemote Comcast Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome-based, flexible hours, virtual supportHome-based, flexible hours, virtual support
Employer & Industry UsageComcast/Xfinity, telecommunications and cable servicesComcast/Xfinity, telecommunications and cable services
Common Search & ComparisonRemote XfinityRemote Comcast Customer Service Representative

Both Remote Xfinity and Remote Comcast Customer Service Representative roles involve providing customer support for telecommunications services from home. They require similar credentials, work environments, and are used interchangeably by employers within the same industry. The main difference lies in the job title used by different job postings, but the roles and responsibilities are largely equivalent.

What is a Remote Xfinity job?

A Remote Xfinity job refers to a position with Comcast Xfinity that allows employees to work from home or another location outside of a traditional office. These roles can include customer service, technical support, sales, or other positions that can be performed virtually. Remote Xfinity jobs typically require a reliable internet connection, strong communication skills, and the ability to use online tools and software to assist customers or complete tasks. Working remotely gives employees flexibility but also requires self-motivation and effective time management.

How does working remotely as an Xfinity customer service representative differ from in-office roles in terms of daily responsibilities and team collaboration?

As a remote Xfinity customer service representative, you will handle customer inquiries, troubleshoot service issues, and resolve billing questions primarily through digital channels such as phone, chat, or email. While you won't be in a physical office, you'll use collaboration tools like instant messaging, video calls, and shared knowledge bases to stay connected with your team and supervisors. Regular virtual team meetings and ongoing training sessions are common, ensuring you remain well-supported and informed about new products or policies. Effective communication and self-motivation are essential, as you'll need to manage your schedule and maintain productivity without direct in-person supervision.
What are popular job titles related to Remote Xfinity jobs in Ridgewood, NJ? For Remote Xfinity jobs in Ridgewood, NJ, the most frequently searched job titles are:
What job categories do people searching Remote Xfinity jobs in Ridgewood, NJ look for? The top searched job categories for Remote Xfinity jobs in Ridgewood, NJ are:
What cities near Ridgewood, NJ are hiring for Remote Xfinity jobs? Cities near Ridgewood, NJ with the most Remote Xfinity job openings:
Infographic showing various Remote Xfinity job openings in Ridgewood, NJ as of June 2026, with employment types broken down into 3% Locum Tenens, 1% Internship, 2% As Needed, 3% Full Time, 90% Part Time, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $48,535 per year, or $23.3 per hour.
Customer Care Representative - $28/hour

Customer Care Representative - $28/hour

AK Talent Agency

New York, NY • Remote

$23 - $28/hr

Full-time

Medical, Dental, Vision

Posted 11 days ago


Job description

Role overview

You’ll support customer care operations for orthopedic products by handling complex inquiries, supporting order management, assisting team members, managing returns, and helping improve the customer experience.

What you’ll do

  • Support new hires with ongoing training on products, processes, telephony skills, and software use.
  • Assist the customer care team through Outlook, eCommerce, EDI, and other service channels.
  • Handle customer inquiries related to order management, substitutions, returns, and custom bracing.
  • Maintain service level agreements and support on-time order fulfillment.
  • Manage advanced backorder and backlog order activity.
  • Coordinate with production planning, supply chain, logistics, distribution centers, and product management.
  • Review pricing, approvals, accuracy, and quality details while managing customer returns.
  • Apply basic orthopedic anatomy knowledge to support product-related customer needs.
  • Identify process gaps and work with teams to improve customer experience.
  • Manage urgent customer issues and provide tailored solutions.
  • Complete required HIPAA training and maintain healthcare privacy compliance.
  • Support special projects and assignments from leadership.
  • Collaborate with cross-functional teams to support patient care and business solutions.

What you’ll need

  • 5+ years of customer service experience in a customer care role required.
  • Senior customer care experience preferred.
  • 4+ years of experience with ERP, CRM, eCommerce, remote telephony platforms, logistics, and manufacturing background required.
  • Basic understanding of human anatomy related to orthopedic bracing required.
  • Computer proficiency, including internet search, MS Outlook, Word, and PowerPoint.
  • Ability to learn new software and systems.
  • Experience with Oracle, CRM, and Power BI preferred.
  • Advanced website navigation and selling skills required.
  • Associate degree or equivalent education and experience preferred.

Additional details

  • Applicants must be authorized to work in the United States on a full-time basis.
  • Visa sponsorship is not available for this position.
  • Drug-free work environment.