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Remote Xfinity Jobs in Lanham, MD (NOW HIRING)

Kastle Systems

Customer Care Rep. I

Falls Church, VA · Remote

$35K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building ...

Sbdinc

Retail Territory Manager - Washington DC

Washington, DC · On-site +1

$18.75 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Retail Territory Manager, you will be a part of the Retail Sales team working as a remote employee in your territory. You will manage a territory of Home Depot and Lowes accounts or a ...

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All JobsXfinity JobsRemote Xfinity JobsRemote Xfinity Jobs in Lanham, MD

Remote Xfinity information

See Lanham, MD salary details

$20.5K

$48K

$72.1K

How much do remote xfinity jobs pay per year?

As of Aug 20, 2026, the average yearly pay for remote xfinity in Lanham, MD is $48,010.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,500.00 and $60,000.00 per year, depending on experience, location, and employer.

What is a remote Xfinity customer service representative?

A Remote Xfinity job refers to a position with Comcast Xfinity that allows employees to work from home or another location outside of a traditional office. These roles can include customer service, technical support, sales, or other positions that can be performed virtually. Remote Xfinity jobs typically require a reliable internet connection, strong communication skills, and the ability to use online tools and software to assist customers or complete tasks. Working remotely gives employees flexibility but also requires self-motivation and effective time management.

What skills and qualifications are needed to thrive as a remote Xfinity customer service representative?

To thrive as a Remote Xfinity Customer Service Representative, you need strong communication skills, problem-solving abilities, and familiarity with customer service best practices, typically supported by a high school diploma or equivalent. Proficiency with CRM software, call center platforms, and Xfinity's internal systems is also essential. Outstanding patience, adaptability, and active listening skills help you build rapport and effectively resolve customer concerns from a remote environment. These skills are crucial for delivering excellent customer experiences, maintaining service quality, and meeting performance targets while working remotely.

How does working remotely as an Xfinity customer service representative differ from in-office roles?

As a remote Xfinity customer service representative, you will handle customer inquiries, troubleshoot service issues, and resolve billing questions primarily through digital channels such as phone, chat, or email. While you won't be in a physical office, you'll use collaboration tools like instant messaging, video calls, and shared knowledge bases to stay connected with your team and supervisors. Regular virtual team meetings and ongoing training sessions are common, ensuring you remain well-supported and informed about new products or policies. Effective communication and self-motivation are essential, as you'll need to manage your schedule and maintain productivity without direct in-person supervision.

What is the difference between Remote Xfinity vs Remote Comcast Customer Service Representative?

AspectRemote XfinityRemote Comcast Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome-based, flexible hours, virtual supportHome-based, flexible hours, virtual support
Employer & Industry UsageComcast/Xfinity, telecommunications and cable servicesComcast/Xfinity, telecommunications and cable services
Common Search & ComparisonRemote XfinityRemote Comcast Customer Service Representative

Both Remote Xfinity and Remote Comcast Customer Service Representative roles involve providing customer support for telecommunications services from home. They require similar credentials, work environments, and are used interchangeably by employers within the same industry. The main difference lies in the job title used by different job postings, but the roles and responsibilities are largely equivalent.

What are popular job titles related to Remote Xfinity jobs in Lanham, MD?

For Remote Xfinity jobs in Lanham, MD, the most frequently searched job titles are:

What job categories do people searching Remote Xfinity jobs in Lanham, MD look for?

The top searched job categories for Remote Xfinity jobs in Lanham, MD are:

What cities near Lanham, MD are hiring for Remote Xfinity jobs?

Cities near Lanham, MD with the most Remote Xfinity job openings:

Remote Xfinity jobs near you
Infographic showing various Remote Xfinity job openings in Lanham, MD as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $48,010 per year, or $23.1 per hour.

Customer Care Rep. I

Kastle Systems

Falls Church, VA • Remote

$35K - $50K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago

Kastle Systems rating

9.1

Company rating: 9.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

3rd of 116 rated security

Job description

Overview


Join the leader in providing smarter solutions for a safer world.
The property technology space is growing rapidly, and Kastle Systems is leading the way. Kastle Systems is the leader in managed security, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. Delivering a world class customer experience drives everything we do, and Kastle’s mission is to be our customers’ best service provider and to ensure that their security the most effective, efficient and convenient. Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building owners, developers and tenants.


Responsibilities
  • Responsible for receiving client communications, issue evaluation and resolution or escalation as needed.
  • Ensures that client issues are resolved in an efficient and satisfactory manner.  
  • Performs Card Administration, Work Order creation as well as follow, Data Updates, Report Requests and various other requests for information or actions.
  • Validates completion of all requests and provides acknowledgement of completion to customers.  
  • Maintains awareness of customer needs and forwards notifications of opportunities for account growth or enhancements to services offered to the Account Manager, Sales or Business Development support.
  • Communicates any non-standard client goals/request to the client's Account Manager for follow up.
  • Maintains understanding of policies and procedures of OC, Service, Account Management, Billing in order to provide proper feedback and setting proper expectations to customers.

Qualifications
  • At least 1-3 years of customer service experience preferred
  • Excellent writing and verbal skills.
  • Clear speaking voice and excellent telephone manner.
  • Excellent organizational skills.
  • Desire to provide excellent customer assistance.
  • Desire and ability to work as a team player.
  • Ability to interface and communicate with customers and coworkers in a clear and professional manner.

Company Overview

Kastle Systems is the leader in managed security, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. Delivering a world class customer experience drives everything we do, and Kastle’s mission is to be our customers’ best service provider and to ensure that their security the most effective, efficient and convenient. Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building owners, developers and tenants.

The anticipated base salary range for this position is $35,000 – $50,000 annually, depending on experience, skills, education, and other job-related factors. This range reflects base pay only and may not include bonus, commission, equity, or other incentive compensation, where applicable. Actual offers are determined individually based on the candidate's qualifications and internal equity considerations. Kastle Systems (and its affiliate, i2G) offers a competitive benefits package, which may include medical, dental, and vision coverage, 401(k) with company match, paid time off, and other benefits, depending on position and location.


Equal Opportunity Statement

At Kastle, we believe that diversity makes us stronger -  at work and in the world.  Kastle Systems International, LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, marital status, pregnancy or any other basis protected by applicable federal or state laws.

Qualifications:
  • At least 1-3 years of customer service experience preferred
  • Excellent writing and verbal skills.
  • Clear speaking voice and excellent telephone manner.
  • Excellent organizational skills.
  • Desire to provide excellent customer assistance.
  • Desire and ability to work as a team player.
  • Ability to interface and communicate with customers and coworkers in a clear and professional manner.
Education:UNAVAILABLEEmployment Type: UNAVAILABLE

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