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Remote Xfinity Jobs in Beloit, WI (NOW HIRING)

Ability to multi-task REMOTE/HYBRID WORK REQUIREMENTS : In order to work remotely the Employee Must: * Reside in the United States or Canada. * Have access to high-speed reliable internet (with a ...

Travel Customer Representative

Rockford, IL · On-site +1

$16 - $21.75/hr

As a remote company, we value flexibility, creativity, and a passion for travel. Position Overview: We are seeking a highly motivated Travel Customer Representative to join our team. In this role ...

Remote Xfinity information

See Beloit, WI salary details

$20K

$46.9K

$70.4K

How much do remote xfinity jobs pay per year?

As of Jun 21, 2026, the average yearly pay for remote xfinity in Beloit, WI is $46,915.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,800.00 and $58,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Xfinity Customer Service Representative, and why are they important?

To thrive as a Remote Xfinity Customer Service Representative, you need strong communication skills, problem-solving abilities, and familiarity with customer service best practices, typically supported by a high school diploma or equivalent. Proficiency with CRM software, call center platforms, and Xfinity's internal systems is also essential. Outstanding patience, adaptability, and active listening skills help you build rapport and effectively resolve customer concerns from a remote environment. These skills are crucial for delivering excellent customer experiences, maintaining service quality, and meeting performance targets while working remotely.

What is the difference between Remote Xfinity vs Remote Comcast Customer Service Representative?

AspectRemote XfinityRemote Comcast Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome-based, flexible hours, virtual supportHome-based, flexible hours, virtual support
Employer & Industry UsageComcast/Xfinity, telecommunications and cable servicesComcast/Xfinity, telecommunications and cable services
Common Search & ComparisonRemote XfinityRemote Comcast Customer Service Representative

Both Remote Xfinity and Remote Comcast Customer Service Representative roles involve providing customer support for telecommunications services from home. They require similar credentials, work environments, and are used interchangeably by employers within the same industry. The main difference lies in the job title used by different job postings, but the roles and responsibilities are largely equivalent.

What is a Remote Xfinity job?

A Remote Xfinity job refers to a position with Comcast Xfinity that allows employees to work from home or another location outside of a traditional office. These roles can include customer service, technical support, sales, or other positions that can be performed virtually. Remote Xfinity jobs typically require a reliable internet connection, strong communication skills, and the ability to use online tools and software to assist customers or complete tasks. Working remotely gives employees flexibility but also requires self-motivation and effective time management.

How does working remotely as an Xfinity customer service representative differ from in-office roles in terms of daily responsibilities and team collaboration?

As a remote Xfinity customer service representative, you will handle customer inquiries, troubleshoot service issues, and resolve billing questions primarily through digital channels such as phone, chat, or email. While you won't be in a physical office, you'll use collaboration tools like instant messaging, video calls, and shared knowledge bases to stay connected with your team and supervisors. Regular virtual team meetings and ongoing training sessions are common, ensuring you remain well-supported and informed about new products or policies. Effective communication and self-motivation are essential, as you'll need to manage your schedule and maintain productivity without direct in-person supervision.
What are popular job titles related to Remote Xfinity jobs in Beloit, WI? For Remote Xfinity jobs in Beloit, WI, the most frequently searched job titles are:
What job categories do people searching Remote Xfinity jobs in Beloit, WI look for? The top searched job categories for Remote Xfinity jobs in Beloit, WI are:
What cities near Beloit, WI are hiring for Remote Xfinity jobs? Cities near Beloit, WI with the most Remote Xfinity job openings:
Infographic showing various Remote Xfinity job openings in Beloit, WI as of June 2026, with employment types broken down into 3% Locum Tenens, 1% Internship, 2% As Needed, 3% Full Time, 90% Part Time, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $46,915 per year, or $22.6 per hour.
Customer Service Representative

Customer Service Representative

DGI Supply

Rockford, IL • On-site, Remote

$23/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 28 days ago


Job description

The Customer Service Representative will be responsible for answering phone calls, replying to emails, to answer questions, solve problems, quote, enter orders, sourcing, leveraging pricing with vendors and promoting our organization's products and services.  They will also research and resolve complaints to ensure customer retention and satisfaction. Working collaboratively with their colleagues has a focus on building strong customer relationships and their profitability to drive both the customer’s and the company’s success. This role supports the Pacific Time Zone and works an 8am to 5pm PST schedule.

DUTIES AND RESPONSIBILITIES:

  • Handles customer and sales interactions via phone, email and tickets within the Customer Care Box
  • Log into phone system (Office @ Hand) and use appropriate codes for activities
  • Process requests for quotations, order entry and product questions from customers; as needed provides on-demand expediting
  • Ensure accurate order entry and timely feedback to customer inquiries
  • Drives profit margin and the customer success
  • Brings in internal and external partners and leverages their expertise; as well as the tools and resources needed
  • Active and contributing member of the Customer Service Team Huddle and active participant in ongoing customer service training
  • Serve as a role model for peer group and new hires
  • Monitor and review performance to operational metrics, order processing and service level reporting
  • Source equal or alternative products as needed
  • Establish vendor relationships
  • Handle a fast pace, complex and demanding requests to meet customer deadlines
  • Suggest cost reduction opportunities or efficiency gains in all aspects of Customer Service transactions and activities; reporting pricing inaccuracies
  • Responsible for researching and resolving complaints, product inquiries or ordering to ensure customer retention and satisfaction
  • Other duties as assigned
  • Reports to the Customer Service Manager

SKILLS AND EXPERIENCE REQUIRED:

  • 3+ years’ customer service experience in Industrial Supplies or related field highly preferred
  • Industry knowledge desired but not required
  • Excellent listening skills and the ability to empathize with customers
  • Thorough, organized and systematic in approach to work
  • Effectively manage work hours and demonstrate strong organizational skills
  • Strong verbal and written communication skills
  • Skilled at establishing and maintaining effective working relationships
  • Ability to manage self in a fast-paced business environment
  • Moderate to advanced skills in technology
  • Possess a “roll up your sleeves” approach to daily tasks
  • Proven ability to use operating systems and other third-party software to service customer needs effectively; including Microsoft Office (Word, Outlook, Excel, Teams) and Prophet21 (ERP)
  • Professional maturity, integrity and a positive attitude
  • Strong ability to work well under pressure
  • Passionate, Adaptable, Customer Focused and Teamwork oriented
  • Strong sense of urgency and accountability

PHYSICAL/MENTAL REQUIREMENTS:

  • Requires prolonged sitting, sometimes standing, bending and walking
  • Moderate to heavy use of hands in grasping, repetitive hand movement and finger coordination in keeping records and using a keyboard
  • Speech and hearing to communicate effectively in group settings, one-on-one, and by telephone
  • High level of concentration, confidentiality and organization
  • Ability to multi-task

REMOTE/HYBRID WORK REQUIREMENTS: In order to work remotely the Employee Must:

  • Reside in the United States or Canada.
  • Have access to high-speed reliable internet (with a minimum of 50 mbps for download speed and 50 mbps for upload speed).
  • Have a quiet, dedicated workspace free from distraction.

EMPLOYMENT OPPORTUNITY INCLUDES:

  • Competitive benefits, including: medical, dental, vision, life, STD & LTD insurance options, FSA, 401(k) and Profit Sharing

  • Target compensation is $23 / hour
  • Career Growth

DGI Supply is an Equal Opportunity Employer. Candidates are subject to post-offer background checks and a drug screen.

Work Location & Eligibility

This position is remote; however, eligible candidates must reside within approximately one hour of a DoALL location in one of the following states: Illinois (IL), Wisconsin (WI), Texas (TX), Louisiana (LA), Ohio (OH), Pennsylvania (PA), South Carolina (SC), Iowa (IA), Arkansas (AR), or Utah (UT). This proximity requirement supports occasional in-person meetings, team collaboration, or site visits as needed.

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