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Remote Wset Level 2 Jobs in Wakefield, MA (NOW HIRING)

10Beauty

Technical Support Engineer

Burlington, MA · Remote

Guide members and field personnel through troubleshooting steps via phone, chat, video, and remote support tools * Escalate complex technical issues to Level 2 support or engineering teams when ...

Level Data LLC

Software Engineer II

Boston, MA · Remote

Job Summary At Level Data, we build the data infrastructure that K-12 education runs on. For twenty ... Our fully remote team of engineers, data specialists, and former educators build products that ...

Progress

Financial Analyst II

Burlington, MA · On-site +1

$80K - $95K/yr

Preference will be given to local candidates, but we will consider remote candidates based in the ... Contribute to executive-level presentations and financial analyses for senior leadership * Lead and ...

JLL

Data Collection Specialist II

Boston, MA · Remote

... Level II * Performs information gathering for data analytics, including asset tagging and data ... Remote -Boston, MA, Chicago, IL, Cleveland, OH, Dallas, TX, Indianapolis, IN, JERSEY CITY, NJ, Las ...

Level Data LLC

Software Engineer I

Boston, MA · Remote

Job Summary At Level Data, we build the data infrastructure that K-12 education runs on. For twenty ... Our fully remote team of engineers, data specialists, and former educators build products that ...

Leidos

Transmission Line Engineer

Framingham, MA · On-site +1

$73K - $132K/yr

South Region (Hybrid & Remote options available) The Opportunity Join a premier team solving the ... Level-Specific Qualifications Mid-Level * 2+ Years, EIT preferred, Team contributor, Design ...

Level Data LLC

Account Executive

Boston, MA · Remote

AEs at Level Data are expected to operate as AI-native sellers, using AI tools to accelerate ... Maintain 2-3x pipeline coverage to ensure forecast predictability * Prioritize net-new district ...

Trivelta

Lead DevOps Engineer (Remote)

Boston, MA · Remote

$57.25 - $78.50/hr

As we continue our rapid growth, two things are essential to our success: our people and our ... Expert-level knowledge of AWS services (EC2, S3, VPC, IAM, CloudFormation, Control Tower, etc.

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Remote Wset Level 2 information

What is a Remote WSET Level 2 qualification?

The Remote WSET Level 2 qualification refers to the Wine & Spirit Education Trust (WSET) Level 2 Award in Wines, which can be completed online or remotely. This intermediate-level course is designed for individuals seeking to deepen their knowledge of wine, including grape varieties, regions, and tasting techniques. The remote format allows students to participate in live online classes, access study materials digitally, and complete assessments from home. It is ideal for wine enthusiasts or professionals who need flexibility in their learning schedule.

What are the key skills and qualifications needed to thrive as a remote WSET Level 2 wine educator, and why are they important?

To thrive as a Remote WSET Level 2 Wine Educator, you need in-depth wine knowledge, a WSET Level 2 Award (or higher), and experience in virtual instruction or hospitality. Familiarity with online teaching platforms (such as Zoom or Microsoft Teams) and digital resource management is typically required. Exceptional communication, presentation abilities, and adaptability to diverse learners are standout soft skills. These competencies ensure engaging, accurate instruction and effective remote learning experiences for students.

What are some common challenges faced by remote WSET Level 2 instructors and how can they be managed?

Remote WSET Level 2 instructors often face challenges such as engaging students in a virtual environment, coordinating tasting sessions, and ensuring all participants have access to the required wines. Effective communication, interactive teaching methods, and leveraging digital tools for collaboration can help overcome these obstacles. Planning ahead for sample delivery and encouraging active participation through discussions or quizzes also contribute to a successful remote learning experience.

What is the difference between Remote Wset Level 2 vs Remote Wset Level 3?

AspectRemote Wset Level 2Remote Wset Level 3
CertificationsWSET Level 2WSET Level 3
Knowledge DepthIntermediate wine knowledgeAdvanced wine knowledge and tasting skills
Work EnvironmentRemote, customer service, sales, educationRemote, wine education, consulting, advanced sales
Industry UsageWine retail, hospitality, educationWine consulting, sommelier roles, higher-level sales

WSET Level 2 and Level 3 certifications are both valuable in the wine industry. Level 2 provides a solid foundation in wine knowledge, suitable for retail and customer service roles. Level 3 offers advanced expertise, ideal for wine consultants and sommeliers. The main difference lies in the depth of knowledge and skills, with Level 3 requiring more experience and a higher certification level.

What jobs can I get with a Remote WSET Level 2?

A Remote WSET Level 2 certification qualifies individuals for roles such as wine sales representative, wine educator, sommelier assistant, or wine retail associate. These positions often involve tasting, product knowledge, and customer service, and may require remote communication skills and familiarity with wine industry tools.

What are popular job titles related to Remote Wset Level 2 jobs in Wakefield, MA?

For Remote Wset Level 2 jobs in Wakefield, MA, the most frequently searched job titles are:

What cities near Wakefield, MA are hiring for Remote Wset Level 2 jobs?

Cities near Wakefield, MA with the most Remote Wset Level 2 job openings:

Remote Wset Level 2 jobs near you
Infographic showing various Remote Wset Level 2 job openings in Wakefield, MA as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% Remote job distribution.

Technical Support Engineer

10Beauty

Burlington, MA • Remote

Full-time

Posted 12 days ago

Job description

Introduction:

We are seeking to hire a Technical Support Engineer for Level 1 support at 10Beauty. This person will work directly with field personnel to diagnose, troubleshoot, and resolve issues in the field through remote access tools. You will partner closely with our engineering, product, and customer teams to ensure a seamless support experience and help drive continuous product improvement.

This is an ideal opportunity for someone with prior experience supporting hardware or connected devices, a passion for troubleshooting, and a customer-first mindset focused on delivering thoughtful, timely, and high-quality support experiences.

What You'll Do:

  • Serve as the first point of contact for technical support issues related to deployed robotic systems
  • Diagnose and resolve hardware, software, networking, and connectivity issues remotely
  • Guide members and field personnel through troubleshooting steps via phone, chat, video, and remote support tools
  • Escalate complex technical issues to Level 2 support or engineering teams when necessary
  • Document issues, root causes, resolutions, and recurring trends within ticketing systems
  • Monitor system health alerts and proactively respond to operational issues
  • Partner cross-functionally with Engineering, Product, Operations, and Field Service teams to improve support processes and product reliability
  • Contribute to internal knowledge base documentation and troubleshooting guides
  • Help identify patterns in support requests and provide feedback to improve product performance and user experience
  • Participate in weekend support coverage as part of the regular schedule (Wednesday-Sunday on retail hours)

What You Have:

  • 3+ years of experience in technical support, support engineering, technical operations, or customer-facing engineering roles within a hardware, robotics, IoT, embedded systems, or connected device environment
  • Proven ability to diagnose and troubleshoot both hardware and software issues in real-world production environments
  • Experience working with ticketing systems and remote support tools
  • Comfortable analyzing logs, system behavior, and technical error reports
  • Familiarity with Linux, networking fundamentals, APIs, or scripting languages is a plus
  • Strong verbal and written communication skills with the ability to explain technical concepts clearly to non-technical users
  • Highly organized with strong attention to detail and follow-through
  • Self-starter mentality with the ability to operate effectively in a fast-paced startup environment
  • Willingness to work a Wednesday-Sunday schedule on retail hours

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