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Remote Working Customer Service Jobs in Paramus, NJ

Arsenault Inc

Customer Service Specialist

New York, NY · Remote

$18.50 - $24.50/hr

We are the only 100% union label supplemental benefits company in the world. With a client base that includes over 40,000 unions and associations internationally, we've specialized in providing both

Adecco

Customer Service Representative

Manhattan, NY · Remote

$29.79/hr

Adecco is assisting a local client recruiting Customer Service Representative opportunities Remote. This is an excellent opportunity to join a winning culture and get your foot in the door with is a

New

Adecco

Customer Service Call Agent

Newark, NJ · Remote

$17.66/hr

Energy Customer Care Agent (Work From Home) Location: New Jersey (Remote), must reside in the state of New Jersey Schedule: Monday-Friday 8:00 am-5:00 pm Pay Rate: $17.66 an hour Position Overview We

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Remote Working Customer Service information

See Paramus, NJ salary details

$9

$19

$27

How much do remote working customer service jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote working customer service in Paramus, NJ is $19.02, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.15 per hour, depending on experience, location, and employer.

What is a remote working customer service representative?

A remote working customer service representative is a professional who assists customers with inquiries, issues, or complaints while working from a location outside of a traditional office, typically from home. They use various communication tools such as phone, email, chat, or social media to interact with customers. This role requires strong communication skills, problem-solving abilities, and proficiency with digital tools. Remote customer service representatives often enjoy flexible schedules and the ability to work from anywhere with a reliable internet connection.

What are the key skills and qualifications needed to thrive as a remote working customer service representative?

To thrive as a Remote Working Customer Service representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, online chat tools, and ticketing systems such as Zendesk or Salesforce is commonly required. Strong time management, self-motivation, and empathy are vital soft skills for delivering effective service and building customer trust remotely. These skills ensure efficient issue resolution, customer satisfaction, and productivity in a virtual work environment.

How do remote working customer service representatives stay connected and collaborate effectively with their teams?

Remote customer service representatives typically use a variety of digital tools—such as messaging platforms, video conferencing, and shared dashboards—to maintain close communication with their colleagues and supervisors. Regular team meetings, virtual trainings, and chat channels help foster a sense of teamwork and provide opportunities for sharing best practices or troubleshooting issues. While working remotely requires strong self-motivation, most companies provide structured support and clear guidelines to ensure remote agents remain engaged and aligned with team goals.

What is the difference between Remote Working Customer Service vs Remote Working Technical Support?

AspectRemote Working Customer ServiceRemote Working Technical Support
Required CredentialsCustomer service certifications, high school diploma or equivalentTechnical certifications, relevant technical degrees or certifications
Work EnvironmentCustomer service centers, call centers, or home officesTechnical support centers, IT departments, or home offices
Employer & Industry UsageRetail, telecom, banking, hospitalityIT, software, hardware, telecommunications
Common Search & Comparison IntentUnderstanding roles, skills, and job requirementsTechnical skills, troubleshooting, and product knowledge

Remote Working Customer Service and Remote Working Technical Support share similarities in work environment and employer usage but differ mainly in required skills and certifications. Customer service roles focus on communication and problem-solving for general inquiries, while technical support requires technical expertise and troubleshooting skills. Both roles are vital in their industries and often sought by remote job seekers.

How to get hired for remote working customer service?

To get hired for a remote customer service role, candidates should have strong communication skills, experience with customer support tools like live chat or CRM software, and a reliable internet connection. Preparing a professional resume highlighting relevant experience and demonstrating problem-solving abilities can improve chances of selection. Many employers also require a background check or training on company-specific procedures before hiring.

Who is the best company to work for remotely as a remote working customer service?

Several companies are recognized for offering strong remote customer service roles, including Amazon, Apple, and Salesforce, which provide flexible schedules, training, and remote work infrastructure. Job seekers should consider company reputation, benefits, and required skills such as communication and problem-solving when evaluating opportunities.

What are popular job titles related to Remote Working Customer Service jobs in Paramus, NJ?

For Remote Working Customer Service jobs in Paramus, NJ, the most frequently searched job titles are:

What job categories do people searching Remote Working Customer Service jobs in Paramus, NJ look for?

The top searched job categories for Remote Working Customer Service jobs in Paramus, NJ are:

What cities near Paramus, NJ are hiring for Remote Working Customer Service jobs?

Cities near Paramus, NJ with the most Remote Working Customer Service job openings:

Remote Working Customer Service jobs near you
Infographic showing various Remote Working Customer Service job openings in Paramus, NJ as of August 2026, with employment types broken down into 55% Full Time, 28% Part Time, 6% Temporary, and 11% Contract. Highlights an 6% In-person, and 94% Remote job distribution, with an average salary of $39,564 per year, or $19 per hour.

Customer Service Representative

System One

Rutherford, NJ • Remote

$20/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 11 days ago

Job description

Job Title: Customer Service Representative Location: Rutherford, NJ Type: Contract Compensation: $20.00/Hour Contractor Work Model: Hybrid – onsite and remote Hours: Monday through Friday (8:00am – 4:45pm)

CUSTOMER SERVICE REPRESENTATIVE

Responsibilities

  • Promote customer satisfaction in all aspects of Customer Service, following all policies and procedures
  • Process all requests from customers in a timely manner so as to provide excellent service
  • Become familiar with markets as they relate to Customer Service
  • Place customer orders received by phone, e-mail, fax, mail; arrange for timely delivery
  • Arrange for and expedite product shipments
  • Report order status to customers and field sales
  • Act as liaison between customer and plant personnel to expedite customer orders, respond to customer inquiries, and resolve customer issues
  • Encourage customers to place system orders to include tapes, urethanes, primers and tools
  • Achieve customer satisfaction by mastery of all customer service policies and procedures
  • Increase customer knowledge of products through personal relationships
  • Coordinate return material paperwork
  • Work with Accounts Receivable to resolve issues related to re-bills, non-payments, return materials, credits and debits, invoices, etc.
  • Communicate customer issues to management when appropriate
  • Other duties which may be assigned by the Manager

Qualifications

  • High school diploma required; college degree preferred
  • 1–2 years of customer service experience preferred
  • SAP experience highly desired
  • Proficiency with Microsoft Office, order entry software, and email
  • Effective interpersonal skills including the ability to develop and maintain effective working relationships with customers and employees
  • Effective organization, time management, and problem-solving skills
  • Ability to handle difficult people and stressful situations professionally
  • Ability to work a hybrid schedule (4 days onsite, 1 day remote)

System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

#M1

Ref: #562-Joule Staffing - Edison

System One logo

About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

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