Remote Working Customer Service Jobs in Delaware

Global Subsidiary Coordinator

Wilmington, DE hybrid 3x2 or remote for qualified candidates outside of commuting distance

Monday-Friday, 8 am-5 pm

CSC's Global Subsidiary Management (GSM) Team offers corporate compliance, corporate secretarial, and governance services to Fortune 500 companies in more than 140 countries around the globe. By partnering with CSC, clients reduce the complexities associated with international business. Our local presence, coupled with CSC's robust affiliate network, assists our clients with their subsidiaries' compliance obligations, regardless of where in the world they are registered.

As a Global Subsidiary Coordinator, you will be responsible for managing the corporate compliance and transactional needs of multinational corporation entity portfolios.

In this role, you will be required to collaborate with customer contacts inclusive of General Counsel and internal fulfillment teams to meet annual compliance deadlines, oversee the completion of ad hoc transactions, and assist with corporate secretarial and governance needs on behalf of the clients we serve.

Someone who loves problem solving, is self-motivated, has managed multiple projects and thrives in a fast-paced environment will do well in this position. Our most successful employees are deadline-driven, thrive in an agile environment, critical thinkers and work well as a team player.

This role requires a strong ability to:

• Prioritize and manage conflicting priorities

• a high-level of organizational skills

• the ability to accurately and concisely communicate details and work effectively given minimal direction.

Some of the things you'll be doing:

Serving as the primary point of contact for any GSM Service needs and managing a global portfolio for clients.

Management of communication received from customers and internal fulfillment teams via Salesforce

CRM

Timely review, respond and/or initiate client requests

Manage client project requests internally and externally.

• Research and evaluation of jurisdictional requirements necessary for corporate filings

• Liaise between the customer and internal fulfillment teams to process any annual compliance and transactional filings

• Assisting with customer questions and providing on-the-spot status updates

• Facilitating client and/or vendor calls to provide updates on the status of open projects

• Manage the accuracy of all client information in our Company Records and Entity Management

• applications

What technical skills, experience, and qualifications do you need?

• Paralegal experience preferred but not required.

• Prior experience in compliance, global governance, Corporate Secretary, KYC / AML a plus.

• Strong communication skills, ability to think on your feet, critical thinking, leveraging resources and problem solving.

• Project Management, ability to adopt to change in a fast paced, agile environment.

• Enjoys helping people and customer service.

• Team player, collaborative mindset.

• Serve as Mentor for Associate & Jr level GSC

• Demonstrate SME / Jurisdictional knowledge based on client portfolios.

• Reviews own work for accuracy and completeness, identifying inconsistencies or discrepancies that indicate problems with the quality of work.

• Identifies main concepts and ideas when completing simple, straightforward tasks.

• Verifies the accuracy of details that are important to others. Verifies assumptions and information before accepting them.

• Confirms details and facts through due diligence, before deciding how to act.

• Seeks out others to check or review own work for accuracy and completeness.

• Reviews all relevant information or aspects of a situation before taking action or making a decision.

• Identifies multiple sources/approaches of information to ensure that details are addressed.

• Verifies that work has been done according to procedures and standards.

• Identifies relevant and irrelevant information when completing complex tasks under tight deadlines.

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.

Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.

CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.

CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers. 

We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,

CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.

We encourage candidates to apply directly to our website and not through third-party sources.

Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.