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Remote Work From Home Sutter Health Jobs (NOW HIRING)

Sutter Health

Customer Service Agent, Work From Home

OR · Remote

$25.32 - $27.67/hr

We are so glad you are interested in joining Sutter Health! Position Overview: Receives incoming ... DISCLAIMER 1 * This is a Work from Home position, therefore internet minimum speeds of 15 mbps ...

State Farm

Telemarketer-Remote Work From Home

Greenfield, IN · On-site +1

$80K - $100K/yr

Whether you work at the office or from home, you adapt well to different environments, schedules ... Health benefits Paid time off (vacation and personal/sick days) * Flexible hours * Growth potential ...

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Remote Work From Home Sutter Health information

What is the difference between Remote Work From Home Sutter Health vs Remote Work From Home Sutter Health Patient Access Representative?

AspectRemote Work From Home Sutter HealthRemote Work From Home Sutter Health Patient Access Representative
Required CredentialsHigh school diploma or equivalent; healthcare knowledge beneficialHigh school diploma; customer service skills; healthcare experience preferred
Work EnvironmentHome-based, flexible hours, healthcare settingHome-based, patient interaction, administrative tasks
Employer & IndustrySutter Health, healthcareSutter Health, healthcare

The main difference is that the Remote Work From Home Sutter Health role is broader, often involving administrative or support tasks, while the Remote Work From Home Sutter Health Patient Access Representative focuses specifically on patient registration and scheduling. Both roles are remote, require healthcare knowledge, and are employed by Sutter Health, but the Patient Access role emphasizes direct patient interaction and administrative duties.

How does communication and collaboration typically work for remote, work-from-home positions at Sutter Health?

At Sutter Health, remote employees rely heavily on digital tools such as video conferencing, secure messaging, and collaborative platforms to stay connected with their teams. Regular virtual meetings and check-ins with supervisors help ensure alignment on goals and ongoing projects. While working from home provides flexibility, remote employees are encouraged to proactively communicate and engage with colleagues to maintain a strong sense of teamwork and support. Sutter Health also provides IT support and training to help remote staff effectively use collaboration tools and maintain productivity.

What are Remote Work From Home jobs at Sutter Health?

Remote Work From Home jobs at Sutter Health are positions that allow employees to perform their duties from home or another remote location instead of commuting to a physical Sutter Health facility. These roles may include opportunities in administration, customer service, IT, billing, and clinical support, depending on the needs of the organization. Remote positions provide flexibility and are designed to support work-life balance while maintaining the high standards of patient care and operational efficiency that Sutter Health is known for.

What are the key skills and qualifications needed to thrive in a remote work-from-home role at Sutter Health, and why are they important?

To thrive in a remote work-from-home role at Sutter Health, you generally need a relevant educational background, healthcare industry experience, and strong organizational skills. Familiarity with electronic health records (EHR) systems, HIPAA compliance protocols, and common collaboration tools like Microsoft Teams or Zoom is typically required. Exceptional communication, self-motivation, and time management abilities help you excel while working independently and supporting patients or colleagues remotely. These skills and qualities ensure efficient, secure, and high-quality service delivery in a virtual healthcare environment.
Infographic showing various Remote Work From Home Sutter Health job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 61% Full Time, 24% Part Time, and 12% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution.
Customer Service Agent, Work From Home

Customer Service Agent, Work From Home

Sutter Health

OR • Remote

$25.32 - $27.67/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Sutter Health rating

8.3

Company rating: 8.3 out of 10

Based on 314 frontline employees who took The Breakroom Quiz

43rd of 872 rated healthcare providers

Job description

We are so glad you are interested in joining Sutter Health!

Position Overview:

Receives incoming inquiries and service requests from patients, employees, providers, vendors and others, via phone, email, web portal, etc. and responds to each with accurate and timely information utilizing the highest customer service and quality standards. Works as part of a team and others to support one or more of the service delivery teams. Establishes and maintains strong, collaborative relationships with customers to identify additional ways to be of service and ensure customer satisfaction. Helps foster an environment in which continuous improvement in business processes and services is welcomed and recognized. Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety of our employee and patient information.

Additional Requirements:

DISCLAIMER 1

  • This is a Work from Home position, therefore internet minimum speeds of 15 mbps download and 5 mbps upload are required.

EDUCATION

  • HS Diploma or General Education Diploma (GED)

PREFERRED EXPERIENCE AS TYPICALLY ACQUIRED IN

  • Medical and Healthcare experience is PREFERRED

  • 1 years experience in Human Resources, Payroll, Accounts Payable, Supply Chain, call center or related customer service experience (i.e. Healthcare, clinical, administrative, hospitality, retail, concierge, etc)

  • 1 years experience with computer programs such as Microsoft Office, electronic mail, and information systems or database programs.

SKILLS AND KNOWLEDGE

  • Knowledge of processes within one or more of the following functions desired (required for first round of hiring): Human Resources, Payroll, Accounts Payable, Supply Chain, Revenue Cycle Customer Billing.

  • Possess written and verbal communications skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.

  • Time management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures and scientific methods to achieve objectives and meet deadline.

  • Requires the ability to work with and maintain confidential information.

  • Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.

  • Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.

  • Build collaborates relationships with peers and other healthcare providers to achieve departmental and corporate objectives.

  • Operate office equipment such as multi-lined phones, printers, faxes, copiers, and scanners.

PAY RATE RANGE DISCLAIMER

  • "A" States: California, New Jersey, Washington

  • "B" States: Colorado, Florida, Georgia, Illinois, Michigan, Minnesota, Nevada, North Carolina, Ohio, Oregon, Pennsylvania, Texas, Virginia

  • "C" States: Arizona, Arkansas, Idaho, Louisiana, Missouri, Montana, South Carolina, Tennessee, Utah

SHIFTS

  • Variable

Job Shift:

Days

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Monday - Friday

Weekend Requirements:

None

Benefits:

Yes

Unions:

No

Position Status:

Non-Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $20.26 to $27.36 / hour. B State Pay Range Pay Range is $22.79 to $24.91 / hour. A State Pay Range Pay Range is $25.32 to $27.67 / hour.

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate's experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health's comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

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