ZipRecruiter

Log In

2

Remote Window Cleaner Jobs in New Jersey (NOW HIRING)

All JobsWindow Cleaner JobsRemote Window Cleaner JobsRemote Window Cleaner Jobs in New Jersey

Remote Window Cleaner information

What is the difference between Remote Window Cleaner vs On-site Window Cleaner?

AspectRemote Window CleanerOn-site Window Cleaner
CredentialsMinimal; often requires basic cleaning certifications or experienceSame as remote; may need local licensing or certifications
Work EnvironmentRemote; primarily virtual coordination, scheduling, and customer communicationPhysical; cleaning windows at client locations
Employer & Industry UsageUsed by cleaning companies offering remote consultation or managementTraditional window cleaning services at physical sites
Search & Comparison IntentPeople comparing remote cleaning jobs or virtual rolesPeople seeking physical window cleaning jobs

Remote Window Cleaners typically handle scheduling, customer support, and consultation remotely, while On-site Window Cleaners perform the actual cleaning at physical locations. Both roles may require similar certifications, but their work environments differ significantly, with remote roles focusing on virtual tasks and on-site roles involving physical labor.

What skills and qualifications are needed to be a remote window cleaner?

To thrive as a Remote Window Cleaner, you need strong attention to detail, manual dexterity, and experience with commercial or residential cleaning, often supported by a valid driver's license and basic safety training. Familiarity with window cleaning tools such as water-fed poles, squeegees, extension ladders, and sometimes the use of specialized equipment or cleaning solutions is typical. Excellent customer service, reliability, and time management are key soft skills to build client trust and ensure efficient job completion. These skills and qualities are crucial for delivering high-quality results, maintaining safety standards, and fostering repeat business in a competitive cleaning industry.

What is a remote window cleaner?

Remote window cleaners are professionals who clean windows on buildings, homes, or commercial properties without being physically present at the location. They typically use specialized equipment, such as robotic window cleaning devices or remotely operated machinery, to perform the cleaning tasks from a distance. This approach enhances safety by reducing the need for workers to be on scaffolding or ladders, especially on high-rise buildings. Remote window cleaning can also improve efficiency and reach difficult or hazardous areas that would be challenging for traditional cleaners.

What challenges do remote window cleaners face and how can they be addressed?

Remote window cleaners often encounter challenges such as coordinating schedules with clients, ensuring access to buildings, and managing safety protocols without direct on-site supervision. To address these, clear communication with clients and property managers is crucial, as is using digital tools for scheduling and progress tracking. Additionally, staying updated with safety training and remote monitoring technologies can help ensure jobs are completed efficiently and safely.
What are the most commonly searched types of Window Cleaner jobs in New Jersey? The most popular types of Window Cleaner jobs in New Jersey are:
What are popular job titles related to Remote Window Cleaner jobs in New Jersey? For Remote Window Cleaner jobs in New Jersey, the most frequently searched job titles are:
What job categories do people searching Remote Window Cleaner jobs in New Jersey look for? The top searched job categories for Remote Window Cleaner jobs in New Jersey are:
What cities in New Jersey are hiring for Remote Window Cleaner jobs? Cities in New Jersey with the most Remote Window Cleaner job openings:
Remote Window Cleaner jobs near you

Workforce Management Manager

Renewal by Andersen Metro & Midwest

New Brunswick, NJ • Remote

$90K - $110K/yr

Full-time

Posted 3 days ago

New

Renewal By Andersen rating

8.2

Company rating: 8.2 out of 10

Renewal By Andersen

Based on 145 frontline employees who took The Breakroom Quiz

6.2

Company rating compared to similar companies: 6.2 out of 10

National retailers average

Based on 96,113 frontline employees who took The Breakroom Quiz

The best things about working at Renewal By Andersen

  • 93%

    93% say they get paid time off

    say they get paid time off

  • 91%

    91% say it is easy to take sick days

    say it is easy to take sick days

  • 90%

    90% say it’s easy to book vacation

    say it’s easy to book vacation

Featured by Renewal By Andersen, based on 145 Breakroom Quiz responses from their frontline employees

Job description

Renewal by Andersen is the custom division of Andersen Windows. Founded in 1903, Andersen Windows has been the world's largest and most recognized brand for exclusive window and door systems. Renewal by Andersen was founded with the objective of creating a different and better window and door replacement experience for homeowners.

The Role

You'll own workforce management for an inside sales center of roughly 200 agents across two sites and a predominantly remote team. The operation is straightforward, but it runs seven days a week and needs someone keeping a close eye on the data, the staffing, and the leads. Our Verint platform is live — we need someone to tune it and own it, not learn it from scratch.

You'll lead two WFM analysts, own forecasting and scheduling, and make sure we're staffing to work our daily leads smartly. It's hands-on work with a clear path to grow as the function and team grow.

What You'll Own

  • Forecasting contact volume across inbound, outbound, and text by interval, day, and week
  • Building and publishing schedules that match the forecast, including remote and flexible shifts
  • Managing schedules, adherence, and coverage for a predominantly remote workforce across multiple states
  • Staffing outbound strategically against the daily lead flow (~1,000 leads/day) — pacing calls to work leads smart, not just dialing to hit activity numbers
  • Keeping eyes on service level, abandon, and adherence, and making the staffing call when volume shifts
  • Tracking agent activity and productive time, and owning that monitoring so coaches can coach
  • Managing PTO, shift changes, and coverage against staffing needs
  • Producing weekly adherence and exception reporting, and handing clean data to payroll
  • Tuning Verint so we use what we're paying for
  • Building a sensible coverage model for 98 weekly operating hours: live eyes where it matters, alerts and simple floor playbooks on the rest
  • Baking shrinkage (coaching, training, meetings, QA) into the staffing math
  • Capacity planning for hiring classes, ramp, and seasonal pushes
  • Leading, developing, and setting clear numbers for the two WFM analysts

What You Need

  • Hands-on Verint experience at a tuning level, not just as a user. You refine it, you don't need to be taught it.
  • Proven WFM experience managing a predominantly remote team. You know how adherence, coverage, and real-time management work differently when the floor is distributed.
  • Contact-center forecasting and scheduling experience
  • Comfort keeping an eye on intraday staffing and making adjustments as the day shifts
  • Ability to explain complex WFM concepts in plain language to non-WFM leaders
  • Experience leading or directing a small team, formally or informally
Pay Range
$90,000—$110,000 USD
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.
SMS terms: Windows, LLC offers you the option to engage in SMS text conversations about your job application. By participating, you also understand that message frequency may vary depending on the status of your job application, and that message and data rates may apply. Please consult your carrier for further information on applicable rates and fees. Carriers are not liable for delayed or undelivered messages. Reply STOP to cancel and HELP for help.
By opting-in to receiving SMS text messages about your job application, you acknowledge and agree that your consent data, mobile number, and personal information will be collected and stored solely for the purpose of providing you with updates and information related to your job application. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Working at Renewal By Andersen

Perks for frontline workers

From Renewal By Andersen, via Breakroom

  • Flexible Scheduling

  • Career Growth

  • Paid Training

  • Friendly Environment

  • Employee Recognition

  • Strong Team-Building

About Renewal By Andersen, in their own words

From Renewal By Andersen

Renewal by Andersen’s Signature Service is committed to giving you the best customer experience possible, through the perfect combination of the best people in the industry, a superior process, and an exclusive product.

Learn more about the benefits of Renewal by Andersen’s Signature Service:

Professional Installation. With Renewal by Andersen, you get the product reputation of Andersen Windows with the master work of passionate installers.

Superior Performance. Andersen’s exclusive Fibrex® composite material lasts longer, performs better, and is stronger than vinyl.*

Energy Efficiency. Renewal by Andersen’s energy efficient windows are ENERGY STAR® certified and can reduce heating and cooling costs.

Hassle-Free Process. Renewal by Andersen eliminates the need to work with multiple companies. We are responsible for all aspects of your window replacement and installation.

Long-term value. Our comprehensive, hands-on approach ensures your window and installation quality, beauty, and energy savings last for many years.

Unrivaled Beauty. Renewal by Andersen offers a wealth of styles, colors, grilles and more for our replacement windows, patio doors, and entry doors to fit any home.

Company values

From Renewal By Andersen

Our vision is to make the world a better place by living up to the promise that everyone benefits from their association with Andersen. We’re committed to making a difference through challenging ourselves each day, recognizing and rewarding success, taking pride in our work and honoring a legacy built on doing the right thing. There is great respect for life outside work so that you can bring your best self to work.

Diversity and inclusion statement

From Renewal By Andersen

Be Renewal. Be You.

We are committed to demonstrating mutual respect and appreciation for our similarities and differences (for example, race, color, culture, gender, sexual orientation, gender identity or expression, religion, education, military service, ethnicity, age, language, physical ability, and thought) so that each employee can realize their potential and we exceed our customers’ expectations.

What Renewal By Andersen employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom