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Remote Weekends Only Remote Jobs in Elizabeth, PA

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Remote Benefits Customer Service Representative

Remote Benefits Customer Service Representative

A-Line Staffing Solutions LLC

Pittsburgh, PA • Remote

$16.50/hr

Other

Posted 22 days ago


Job description

A-Line staffing is hiring for a Remote Benefits Customer Service Representative in Pittsburgh, PA If interested APPLY NOW for IMMEDIATE consideration. Remote Benefits Customer Service Representative Details · Location: MUST live within 2 hours of Pittsburgh, PA 15222 – on site 1st day before going remote · Required to come in for meetings and special projects · Payrate: $16.50/hr+ - depending on bilingual status · Required Availability: Mon-Fri only, hours vary 8a-7p, 32 to 40 hours per week, possible OT. Extended hours are 8a – 10p.

Remote Benefits Customer Service Representative Job Description · Quickly build rapport and respond to customers in a compassionate manner by identifying and exceeding expectations by responding in a respectful, accurate, timely manner, consistently meeting commitments via phone, email, and instant message. · Ability to customize customer service approach to meet all types of member communication styles and personalities while maintaining professionalism, and diplomacy during difficult calls. · Handle confidential information with sensitivity and discretion in accordance with HIPAA and Data Privacy laws and company data security requirements.

· Skillfully translate health and welfare and pension terms, complex plan information and processes into simple explanations and instructions that customers can understand and act upon. · Read and understand clients plan documents and online knowledgebase tools while collecting relevant information to determine immediate requests/questions and to anticipate the future needs of the member. Remote Customer Service Representative Requirements · Must have High School Diploma or GED · Looking for any various experience, preferably in Customer Service or Call Center · Looking for English Speaking candidates or Bilingual in Spanish or French (Paid .75 Cents more if Bilingual, Fully Fluent in Spanish or French) Please click to apply now!

Austin Faris or an A-Line Team Member will reach out to you as soon as possible! Email your resume to afaris@alinestaffing.com .


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About A-Line Staffing Solutions

Sourced by ZipRecruiter

A-Line Staffing Solutions is an established full-service recruiting and staffing provider that operates in the industry of human resources and recruitment. Based in Utica, Michigan, A-Line Staffing Solutions has been committed to its mission of providing innovative and effective workforce solutions since its foundation. The company specializes in providing high-quality staffing solutions for a range of disciplines, including Information Technology, Professional, Administrative, Healthcare, and more. A-Line prides itself on its ability to offer comprehensive and tailored staffing solutions in line with the varying needs of different businesses, which has played a crucial role in the company's growth and success.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Utica, MI, US

Year founded

2004

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