ZipRecruiter

Log In

2

Remote Weekends Only Remote Jobs in Bel Air, MD (NOW HIRING)

MMC Group LP

Be Seen First

REMOTE Call Center Representative MD ONLY! $18.50-$21.50

Baltimore, MD · Remote

$18.50 - $21.50/hr

Remote Residency: Maryland Residents Preferred Employment Type: Full-Time, Temporary Join Our Team! MMC Group is seeking experienced Customer Service Representatives to support the Maryland Health ...

previous pagenext page

Showing results 21-40

All JobsWeekends Only JobsRemote Weekends Only Remote JobsRemote Weekends Only Remote Jobs in Bel Air, MD

Remote Weekends Only Remote information

What are popular job titles related to Remote Weekends Only Remote jobs in Bel Air, MD?

For Remote Weekends Only Remote jobs in Bel Air, MD, the most frequently searched job titles are:

What job categories do people searching Remote Weekends Only Remote jobs in Bel Air, MD look for?

The top searched job categories for Remote Weekends Only Remote jobs in Bel Air, MD are:

What cities near Bel Air, MD are hiring for Remote Weekends Only Remote jobs?

Cities near Bel Air, MD with the most Remote Weekends Only Remote job openings:

Remote Weekends Only Remote jobs near you

Healthcare Customer Service Advocate (Remote)

System One

Baltimore, MD • Remote

$28.75/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 29 days ago

Job description

Healthcare Customer Service Advocate II (Remote)

Location: Remote (Must reside in D.C., MD, or VA) Contractor Work Model: 100% Remote Type: 5-month Contract-to-Hire Schedule: Full-time Pay Rate: $28.75/hr

About the Role

We’re hiring a Customer Service Advocate II to support customers in a fast-paced call center environment. You’ll handle inquiries related to benefits, claims, eligibility, and billing, and you’ll also help customers use digital/self-service tools. This is a strong fit for someone who’s empathetic, professional on the phone, and comfortable juggling multiple systems.

Health insurance or healthcare customer service experience is highly preferred.

What You’ll Do

  • Answer inbound calls from customers and business partners regarding:
    • Plan/product information and benefits
    • Claims questions and first-level claims research
    • Eligibility and billing inquiries
  • Provide first-level issue resolution by gathering details, researching accounts, and confirming accuracy in the system
  • Explain benefit usage, limitations, and relevant plan details in an easy-to-understand way
  • Document every interaction accurately in the system according to required guidelines
  • Provide basic technical support/troubleshooting for online portals, digital tools, and electronic applications
  • Prioritize tasks and multitask efficiently (calls + multiple screens/systems) while meeting quality and performance goals
  • Identify underlying needs and guide customers to the right resources, programs, or services
  • Participate in ongoing training to stay current on services, updates, and best practices

What We’re Looking For (Must-Haves)

  • High School Diploma or GED
  • 3+ years of customer service experience
  • Call center experience
  • Strong empathy and ability to build trust quickly with customers
  • Strong PC navigation and data entry skills; comfortable working across multiple applications
  • Clear verbal and written communication skills

Highly Preferred

  • Health insurance / health plan / healthcare customer service background
  • Experience supporting benefits, claims, eligibility, and billing questions

What You Can Expect

  • Remote work model
  • Supportive training and ongoing learning
  • Opportunity to convert to a permanent role based on performance and business need

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

#M-1

Ref: #851-Rockville-S1

System One logo

About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

View All System One Jobs