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Remote Weekend Only Customer Service Jobs in California

Remote- Customer Experience Service

Fresno, CA · Remote

$16 - $21.50/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Remote- Customer Experience Service

Oakland, CA · Remote

$18.25 - $25/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Weekend Only Customer Service information

What are the most commonly searched types of Weekend Only Customer Service jobs in California? The most popular types of Weekend Only Customer Service jobs in California are:
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Infographic showing various Remote Weekend Only Customer Service job openings in California as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.
Customer Service Specialist (Ecommerce) (Remote)

Customer Service Specialist (Ecommerce) (Remote)

VASL

San Francisco, CA • Remote

$20 - $26.25/hr

Full-time

Posted 20 days ago


Job description

Title: Customer Service Specialist (Ecommerce)

Job Type: Full-Time, Remote

Timings: 9 PM - 4 AM (Pakistan Standard Time)


Overview:
We're looking for a customer-focused Customer Service Specialist who can not only handle day-to-day support, but also help us implement AI tools to streamline and improve customer experience. This role combines hands-on support with process improvement and automation.

Key Responsibilities:


  • Respond to customer inquiries via email, phone, and chat
  • Assist with orders, shipping, returns, and product questions
  • Manage shipments using ShipStation
  • Troubleshoot delivery issues and order errors
  • Process refunds, replacements, and updates
  • Answer reviews
    AI & Automation (Key Part of Role)
  • Identify repetitive customer questions and patterns
  • Help implement AI tools and automation to handle FAQs (order status, shipping, returns, etc.)
  • Create and refine response templates and knowledge base content
  • Train and improve AI responses to match brand voice
  • Monitor performance and suggest improvements to reduce support volume
    Requirements:
  • 1-3 years of eCommerce customer service experience
  • Must be proficient in ShipStationStrong written and verbal communication skills
  • Comfortable handling both calls and high-volume email support
  • Interest or experience in AI tools, automation, or process improvement

Employment Type: FULL_TIME

VASL logo

About VASL

Sourced by ZipRecruiter

Industry

Business management consulting

Company size

11 - 50 Employees

Headquarters location

San Francisco, CA, US