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Title: Instructional DesignerReporting to: AD, Knowledge ManagementCompensation: $82K - $104K CADEmployment Type: Full TimeLocation: Remote - Canada (Candidates based in British Columbia, Alberta, Manitoba, Saskatchewan, Ontario, Nova Scotia or willing to relocate)Who We Are:World Education Services (WES) is a non-profit social enterprise that supports the educational, economic, and social inclusion of immigrants, refugees, and international students. For 50 years, WES has set the standard for international academic credential evaluation, supporting millions of people as they seek to achieve their academic and professional goals. Through decades of experience as a leader in global education, WES has developed a wide range of tools to pursue social impact at scale. From evaluating academic credentials to shaping policy, designing programs, and providing philanthropic funding, we partner with a diverse set of organizations, leaders, and networks to uplift individuals and drive systems change. Together with its partners, WES enables people to learn, work, and thrive in new places. For more information about WES, please visit our website at www.WES.org.  About the Opportunity:We are seeking an Instructional Designer to analyze learning needs and create engaging training modules in the form of both e-learnings and instructor-led materials. This role also collaborates with subject matter experts to transform existing documentation into engaging interactive e-learnings, leveraging AI tools for speed and innovation. They will develop assessments to measure impact and drive continuous improvement. Fast-paced project management skills and cross-functional teamwork are key as they help shape learning solutions across the organization.What You'll Do:Needs Analysis and Design

• Conduct learning-needs analyses to identify skill gaps and performance goals
• Define clear, measurable learning objectives and recommend evidence-based delivery methods (e-learning, blended, microlearning, etc.)
• Apply the ADDIE model to structure all stages of design and ensure alignment with business priorities

Training development

• Collaborate with SMEs and convert existing materials (e.g. PowerPoints, job aids, process documentation, videos) into interactive e-learnings using Articulate and other software to tight deadlines
• Create training modules, templates, and assessments aligned with Bloom’s Taxonomy, adult learning and accessibility standards
• Use AI-assisted tools to streamline scripting, storyboarding, visual design, and content development across projects

Measurement and Evaluation

• Design formative and summative assessments to support learning and measure training effectiveness
• Apply the Kirkpatrick model as part of a continuous improvement process

Technology and Innovation

• Integrate AI and automation to streamline content creation, review, and deployment
• Recommend up-to-date learning techniques and technologies to enhance learner engagement
• Leverage UKGPro LMS to ensure seamless learner experience and reporting accuracy

Collaboration and Project Delivery

• Partner with subject matter experts and stakeholders to produce training content that is accurate, engaging, and results-oriented
• Manage multiple concurrent projects with fast turnaround times while maintaining quality and consistency
• Provide guidance on learning strategy, technology use, and design best practice across the organization

Your Experience:The ideal candidate will have:

• Bachelor’s degree in Instructional Design or related field, or equivalent qualifications and experience
• 3–5 years’ experience in instructional design and digital learning development
• Portfolio of training developed with Articulate and other supporting software
• Proven application of ADDIE, Kirkpatrick, and Bloom’s Taxonomy
• Extensive experience of AI-assisted tools for efficiency and innovation in instructional design
• Strong project management and communication skills with the ability to meet tight deadlines

What We Offer:Joining our team at WES means embarking on a purpose-driven career with a global impact, where you contribute daily to making a tangible difference in the lives of people worldwide. You'll thrive in an employee-centric environment, with access to learning opportunities, pathways for personal and professional development, and recognition of your achievements. Our inclusive, mission-driven culture values employees and focuses on investing in our people through our culture, people framework, and programming while offering the flexibility of remote work options.

• Work-Life Harmony: We believe that success is all about maintaining balance. Enjoy the freedom of remote work and flexible scheduling, paired with generous time-off policies designed to assist you in maintaining a healthy equilibrium between your personal and professional commitments. Our comprehensive wellness programs and work environment are focused on fostering your well-being.
• Rewards and Recognition: Your dedication and achievements are the cornerstone of our success. We recognize the importance of valuing your hard work which is why we offer competitive compensation, comprehensive benefits, and tangible rewards to celebrate your contributions.
• Professional Growth and Development: We are committed to nurturing growth within our team, recognizing that growth is essential to providing opportunities for career advancement and ongoing professional development. To prioritize your learning and success, we invest in comprehensive training programs and offer tuition reimbursement opportunities. We promote a culture of continuous learning that empowers you to thrive and evolve in your career.
• Innovation and Impact: Engage in work that directly transforms lives and empowers individuals and communities by expanding access to global educational and professional pathways. Join us in fostering a culture that values innovation, embraces new approaches, and leverages transformation to implement and drive impactful change.
• Community and Connection: Our team is made up of individuals from different cultures and backgrounds who have varying perspectives and ideas. Our diverse workforce reflects the global community we serve, and we take pride in it. We are committed to fostering a workplace where everyone feels valued, respected, and included. Experience the power of connection by participating in a range of activities, including employee-led resource groups, town halls, collaborative team events, meaningful volunteer opportunities, and initiatives that promote equity, celebrate diversity, and cultivate a strong sense of belonging within our organization.

Values: 

• • Opportunity - We open doors so people can build better futures.
  • Inclusion - We become stronger, more creative, and more resilient when we embrace diversity.
  • Equity - We uphold fairness and justice in our work and actions.
  • Enterprising - We are resourceful, inventive, and driven.
  • Expertise - We challenge ourselves to be the best at what we do.

Inclusive Recruitment Process:We welcome all applicants, irrespective of their experience perfectly fitting the job description, as we value diverse and innovative viewpoints. At our organization, individuals who thrive in a culture of continuous learning and inclusive teamwork excel. We are committed to fostering an inclusive and accessible work environment where everyone feels valued, respected, and supported and welcome members of all backgrounds and perspectives to apply.Our Commitment:At World Education Services, we're committed to fostering an inclusive workplace that reflects the rich tapestry of our communities, both in the US and Canada. This commitment is underscored by our unwavering dedication to providing equal opportunities to all qualified individuals, regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, or genetics. This commitment extends to every aspect of employment, from recruitment and hiring to promotions, training, and benefits. We comply with all applicable federal, state, and local anti-discrimination laws. For us, diversity goes beyond compliance – it's about embracing unique perspectives and cultivating an environment where everyone feels valued and empowered to reach their full potential.If you encounter challenges accessing or using our career site due to a disability, you may request reasonable accommodation by contacting us via email at hiring@wes.org. Our Talent Acquisition team is dedicated to supporting qualified candidates by providing solutions that can meet their needs. Please be advised that this email address is intended to receive and respond to inquiries concerning the accessibility of the online application system, and requests for assistance and accommodation during any part of the recruitment process. Résumés or applications sent to this email address will not be reviewed.For more information about WES, please visit our website at www.WES.org.This position is an existing vacancy and is currently open for hire.