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Remote Wayfair Customer Service Jobs in San Rafael, CA

ForgeFit

Remote Customer Service Specialist

Fairfield, CA · Remote

$17.25 - $23/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

San Francisco, CA · Remote

$20 - $26.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Oakland, CA · Remote

$19.50 - $25.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

TradeJobsWorkforce

Remote Customer Service Rep

Albany, CA · Remote

$18.75 - $25.50/hr

Were looking for a Remote Customer Service Rep to support the preparation and delivery of goods or services, follow safety procedures and company policies, and gain knowledge of company offerings to ...

New

TradeJobsWorkforce

Remote Customer Service Rep

Berkeley, CA · Remote

$19.75 - $27/hr

Were looking for a Remote Customer Service Rep to work collaboratively across teams and departments, support the preparation and delivery of goods or services, and gain knowledge of company offerings ...

New

TradeJobsWorkforce

Remote Customer Service Rep

Berkeley, CA · Remote

$19.75 - $27/hr

Were looking for a Remote Customer Service Rep to work collaboratively across teams and departments, support the preparation and delivery of goods or services, and gain knowledge of company offerings ...

New

TradeJobsWorkforce

Remote Customer Service Rep

Albany, CA · Remote

$18.75 - $25.50/hr

Were looking for a Remote Customer Service Rep to support the preparation and delivery of goods or services, follow safety procedures and company policies, and gain knowledge of company offerings to ...

New

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How much do remote wayfair customer service jobs pay per year?

As of Sep 2, 2026, the average yearly pay for remote wayfair customer service in San Rafael, CA is $64,651.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,700.00 and $78,000.00 per year, depending on experience, location, and employer.

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Remote Customer Service Specialist

ForgeFit

Fairfield, CA • Remote

$17.25 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago

Job description

Job Title: Remote Customer Service Specialist
Company: ForgeFit
Location: Remote (U.S. Based)
Employment Type: Full-Time
About ForgeFit
At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.
About the Role
As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.
What You'll Do
  • Respond to customer inquiries via phone, email, and chat with professionalism and care
  • Help customers with orders, shipping questions, product details, and troubleshooting
  • Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams
  • Keep accurate records of customer interactions using CRM
  • Proactively follow up on customer needs and ensure satisfaction
  • Maintain up-to-date knowledge of ForgeFit's product lines and service policies

What We're Looking For
  • 1+ years of experience in a customer service, support, or client-facing role
  • Strong communication and problem-solving skills
  • Ability to stay organized and manage multiple priorities
  • Comfortable using CRM or support tools
  • A positive attitude and genuine desire to help others
  • Interest in fitness or familiarity with gym equipment is a plus

What We Offer
  • Competitive hourly pay based on experience
  • Comprehensive benefits including health, dental, vision, 401k, and paid time off
  • 100% remote work with a collaborative and supportive team
  • Ongoing training and opportunities for career growth
  • The chance to support a brand that makes a real impact in the fitness world

Ready to help gyms get stronger with ForgeFit? Apply now and let's build something powerful together.

Apply