ZipRecruiter

Log In

2

Remote Wayfair Customer Service Jobs in Cape Cod, MA

ForgeFit

Remote Customer Service Specialist

Boston, MA · On-site +1

$18.50 - $24.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Nexora Talent

Remote- Customer Experience Service

Boston, MA · Remote

$17.50 - $23.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Nexora Talent

Remote- Customer Experience Service

Boston, MA · Remote

$17.50 - $23.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Zuzick & Associates

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!

Zuzick & Associates

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!

Zuzick & Associates

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!

Zuzick & Associates

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!

next page

Showing results 1-20

All JobsWayfair Customer Service JobsRemote Wayfair Customer Service JobsRemote Wayfair Customer Service Jobs in Cape Cod, MA

Remote Wayfair Customer Service information

See Cape Cod, MA salary details

$26.3K

$62.2K

$108.3K

How much do remote wayfair customer service jobs pay per year?

As of Aug 6, 2026, the average yearly pay for remote wayfair customer service in Cape Cod, MA is $62,173.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $75,000.00 per year, depending on experience, location, and employer.
What are popular job titles related to Remote Wayfair Customer Service jobs in Cape Cod, MA? For Remote Wayfair Customer Service jobs in Cape Cod, MA, the most frequently searched job titles are:
What job categories do people searching Remote Wayfair Customer Service jobs in Cape Cod, MA look for? The top searched job categories for Remote Wayfair Customer Service jobs in Cape Cod, MA are:
What cities near Cape Cod, MA are hiring for Remote Wayfair Customer Service jobs? Cities near Cape Cod, MA with the most Remote Wayfair Customer Service job openings:
Remote Wayfair Customer Service jobs near you
Infographic showing various Remote Wayfair Customer Service job openings in Cape Cod, MA as of August 2026, with employment types broken down into 84% Full Time, 8% Part Time, and 8% Contract. Highlights an 100% Remote job distribution, with an average salary of $62,173 per year, or $29.9 per hour.

Remote Customer Service Specialist

ForgeFit

Boston, MA • On-site, Remote

$18.50 - $24.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 hours ago

Job description

Job Title: Remote Customer Service Specialist
Company: ForgeFit
Location: Remote (U.S. Based)
Employment Type: Full-Time
About ForgeFit
At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.
About the Role
As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.
What You'll Do
  • Respond to customer inquiries via phone, email, and chat with professionalism and care
  • Help customers with orders, shipping questions, product details, and troubleshooting
  • Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams
  • Keep accurate records of customer interactions using CRM
  • Proactively follow up on customer needs and ensure satisfaction
  • Maintain up-to-date knowledge of ForgeFit's product lines and service policies

What We're Looking For
  • 1+ years of experience in a customer service, support, or client-facing role
  • Strong communication and problem-solving skills
  • Ability to stay organized and manage multiple priorities
  • Comfortable using CRM or support tools
  • A positive attitude and genuine desire to help others
  • Interest in fitness or familiarity with gym equipment is a plus

What We Offer
  • Competitive hourly pay based on experience
  • Comprehensive benefits including health, dental, vision, 401k, and paid time off
  • 100% remote work with a collaborative and supportive team
  • Ongoing training and opportunities for career growth
  • The chance to support a brand that makes a real impact in the fitness world

Ready to help gyms get stronger with ForgeFit? Apply now and let's build something powerful together.

Apply