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Remote Wake Up Call Jobs in Vermont (NOW HIRING)

Talkiatry

Remote Therapist - Vermont

Burlington, VT · Remote

No inpatient, IOP/PHP, or crisis-call responsibilities * In-house referral network to/from ... Employer-paid health, dental, vision insurance (up to 100% of premiums) * 401(k) match with ...

OhMD

AI Agent Product Manager

Burlington, VT · On-site +1

Burlington, VT (hybrid) or remote About OhMD OhMD is an AI patient communication platform used by ... It picks up on the first ring, handles the routine calls your front desk shouldn't have to take ...

All JobsWake Up Call JobsRemote Wake Up Call JobsRemote Wake Up Call Jobs in Vermont

Remote Wake Up Call information

What is a remote wake up call?

Remote Wake Up Call jobs involve working from home or another remote location to provide wake-up reminder services to clients over the phone, via app, or through other communication channels. Typically, workers in this role contact customers at pre-scheduled times to ensure they wake up for important events, appointments, or work. The job may also include offering motivational messages, reminders, or friendly conversation to help clients start their day. It is ideal for individuals with strong communication skills and reliable time management. These positions are often part-time, flexible, and can be found with virtual assistant companies or specialized wake-up call services.

What are the key skills and qualifications needed to thrive as a remote wake up call operator?

To thrive as a Remote Wake Up Call Operator, you need excellent time management, reliability, clear verbal communication, and basic computer skills, often supported by a high school diploma or equivalent. Familiarity with scheduling software, VoIP phone systems, and customer management tools is typically required. Strong interpersonal skills, attention to detail, and a friendly, professional demeanor help operators stand out in this role. These abilities ensure timely, accurate service and positive customer experiences, which are crucial for client satisfaction and business reputation.

What are some common challenges faced by professionals providing remote wake up call services, and how can they be addressed?

Professionals providing remote wake up call services often face challenges such as managing multiple time zones, ensuring calls are punctual, and maintaining a pleasant, engaging tone with clients who may be groggy or unresponsive. To address these, it's important to use reliable scheduling tools, maintain organized records, and develop strong communication skills. Additionally, being adaptable and empathetic can help foster a positive client experience, even during early or unconventional hours.

What is the difference between Remote Wake Up Call vs Remote Customer Service Representative?

AspectRemote Wake Up CallRemote Customer Service Representative
CredentialsMinimal, often high school diploma or equivalentHigh school diploma or equivalent; some roles may require additional training
Work EnvironmentRemote, often from home or call centersRemote, from home or call centers
Industry UsageHospitality, wellness, or personal assistance servicesRetail, tech, finance, and various customer service sectors
Job FocusMaking wake-up calls or remindersHandling customer inquiries, support, and problem resolution

While both roles are remote and involve communication, Remote Wake Up Calls focus on making scheduled reminders or wake-up calls, often requiring minimal credentials. In contrast, Remote Customer Service Representatives handle a broader range of customer inquiries across industries, often requiring more training and diverse skills.

What are popular job titles related to Remote Wake Up Call jobs in Vermont?

For Remote Wake Up Call jobs in Vermont, the most frequently searched job titles are:

What job categories do people searching Remote Wake Up Call jobs in Vermont look for?

The top searched job categories for Remote Wake Up Call jobs in Vermont are:

What cities in Vermont are hiring for Remote Wake Up Call jobs?

Cities in Vermont with the most Remote Wake Up Call job openings:

Remote Wake Up Call jobs near you

Call Center Remote Customer Service Representative

Vimo

Newport, VT • Remote

$19/hr

Full-time

Medical, Retirement, PTO

Posted yesterday

New

Job description

Description

It's truly an exciting time to be a part of VImo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment, despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance. 

Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services. 

Full-time/Seasonal 

· $17.00/hr. plus performance incentives 

· $19.00/hr. Spanish Bilingual, plus performance incentives 

Requirements 

  • 18 years of age or older  

  • Complete Background check and drug test within 3 days  

  • Dedicated, private, and secure workspace 

  • Personal device with functioning camera required for the Training Period 

  • Committed to full attendance for paid 3-week Training period  

  • Minimum Internet Speed of 100 mb/s with ethernet 

  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required 

  • NOT compatible with Mobile Internet Service Providers and/or Satellite.  

  • NOT compatible with Wi-Fi internet access or Wi-Fi adapter/extenders 
    (For example, T-Mobile is not compatible with our internal systems)

Qualifications

Essential Responsibilities  

  • Inbound/Outbound Calls
  • Deliver the highest level of customer service experience consistently
  • Manage customer accounts and provide technical support
  • Application Data Entry
  • Online chat inquiries as assigned
  • Interpret and follow defined procedures and policies
  • Creative problem-solving skills
  • Flexibility and adaptability to changing projects and updates
  • Time and task management (multitasking and task prioritization)
  • Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams
  • Adhere to regulated guidelines for communications via all channels

Qualifications

  • Moderate to Advanced computer skills
  • High level of comfort learning new technology
  • High level of professionalism
  • Excellent verbal and written communication skills
  • Comfortable working from home
  • Self-motivated and success-driven

What We Offer

  • Paid Training
  • Full-Time, Seasonal role
  • Performance and attendance-based incentives, in addition to the base pay
  • The convenience of working from home
  • Collaborative and supportive team environment  
  • 401K Match
  • Individual Coverage HRA (ICHRA)
  • Paid time off (PTO)

Preferred Experience (not required)

  • Previous experience in customer support or technical support role
  • Previous experience with Group and/or Individual health insurance, or the Affordable Care Act
  • Previous experience in a Call Center
  • Familiarity with CRM systems and practices
  • Spanish Bilingual, a plus

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