TechOp Solutions International is seeking an experienced Remote Manager to lead the training and ... instructor-led, virtual, and self-paced training programs. · Establish quality standards and ...
Quick apply
TechOp Solutions International is seeking an experienced Remote Manager to lead the training and ... instructor-led, virtual, and self-paced training programs. · Establish quality standards and ...
Quick apply
TechOp Solutions International is seeking an experienced Remote Manager to lead the training and ... instructor-led, virtual, and self-paced training programs. · Establish quality standards and ...
TechOp Solutions International is seeking an experienced Remote Senior Software Developer Manager ... Conduct instructor-led, virtual, and self-paced training programs. Establish quality standards and ...
TechOp Solutions International is seeking an experienced Remote Senior Software Developer Manager ... Conduct instructor-led, virtual, and self-paced training programs. Establish quality standards and ...
TechOp Solutions International is seeking an experienced Remote Senior Software Developer Manager ... instructor-led, virtual, and self-paced training programs. · Establish quality standards and ...
Quick apply
TechOp Solutions International is seeking an experienced Remote Senior Software Developer Manager ... instructor-led, virtual, and self-paced training programs. · Establish quality standards and ...
Arlington, VA · On-site +1
TechOp Solutions International is seeking an experienced Remote Senior Software Developer Manager ... instructor-led, virtual, and self-paced training programs. • Establish quality standards and ...
Arlington, VA · On-site +1
TechOp Solutions International is seeking an experienced Remote Senior Software Developer Manager ... instructor-led, virtual, and self-paced training programs. • Establish quality standards and ...
Washington, DC · Remote
$20/hr
A 100% remote work environment * Instructor-led virtual training designed to prepare you for your client assignment * Support and coaching from your leadership team throughout your assignment * A ...
Washington, DC · Remote
$20/hr
A 100% remote work environment * Instructor-led virtual training designed to prepare you for your client assignment * Support and coaching from your leadership team throughout your assignment * A ...
Washington, DC · Remote
$20/hr
A 100% remote work environment * Instructor-led virtual training designed to prepare you for your Medicare client assignment * Support and coaching from your leadership team throughout your ...
Washington, DC · Remote
$20/hr
A 100% remote work environment * Instructor-led virtual training designed to prepare you for your Medicare client assignment * Support and coaching from your leadership team throughout your ...
Washington, DC · Remote
$20/hr
A 100% remote work environment * Instructor-led virtual training designed to prepare you for your client assignment * Support and coaching from your leadership team throughout your assignment * A ...
Washington, DC · Remote
$20/hr
A 100% remote work environment * Instructor-led virtual training designed to prepare you for your client assignment * Support and coaching from your leadership team throughout your assignment * A ...
Washington, DC · Remote
$20/hr
A 100% remote work environment * Instructor-led virtual training designed to prepare you for your Medicare client assignment * Support and coaching from your leadership team throughout your ...
Washington, DC · Remote
$20/hr
A 100% remote work environment * Instructor-led virtual training designed to prepare you for your Medicare client assignment * Support and coaching from your leadership team throughout your ...
Washington, DC · Remote
$100K - $120K/yr
Hybrid -- 2 days onsite and 3 days remote. Additional onsite days may be required during trainings ... Plan and facilitate instructor-led training, virtual workshops, train-the-trainer sessions, and ...
Quick apply
Washington, DC · Remote
$100K - $120K/yr
Hybrid -- 2 days onsite and 3 days remote. Additional onsite days may be required during trainings ... Plan and facilitate instructor-led training, virtual workshops, train-the-trainer sessions, and ...
Mclean, VA · On-site +1
$86K - $198K/yr
Remote Work: No Job Number: R0246854 Location: McLean,VA,US Share job via: Share Naval Combat ... Graduate of USN Weapons and Tactics Instructor service advanced instructor training Clearance:
Mclean, VA · On-site +1
$86K - $198K/yr
Remote Work: No Job Number: R0246854 Location: McLean,VA,US Share job via: Share Naval Combat ... Graduate of USN Weapons and Tactics Instructor service advanced instructor training Clearance:
Vienna, VA · Remote
$66K - $90K/yr
Hybrid - onsite and remote Responsibilities * Develop engaging and effective instructional materials including eLearning modules, virtual instructor-led training, job aids, and performance support ...
Quick apply
Vienna, VA · Remote
$66K - $90K/yr
Hybrid - onsite and remote Responsibilities * Develop engaging and effective instructional materials including eLearning modules, virtual instructor-led training, job aids, and performance support ...
Vienna, VA · Remote
$66K - $90K/yr
Hybrid - onsite and remote Responsibilities * Develop engaging and effective instructional materials including eLearning modules, virtual instructor-led training, job aids, and performance support ...
Quick apply
Vienna, VA · Remote
$66K - $90K/yr
Hybrid - onsite and remote Responsibilities * Develop engaging and effective instructional materials including eLearning modules, virtual instructor-led training, job aids, and performance support ...
Vienna, VA · Remote
$66K - $90K/yr
Hybrid - onsite and remote Responsibilities * Develop engaging and effective instructional materials including eLearning modules, virtual instructor-led training, job aids, and performance support ...
Quick apply
Vienna, VA · Remote
$66K - $90K/yr
Hybrid - onsite and remote Responsibilities * Develop engaging and effective instructional materials including eLearning modules, virtual instructor-led training, job aids, and performance support ...
Washington, DC Metro Area (Remote), with occasional onsite work required by Government Clearance ... Deliver instructor-led and virtual training sessions for end users and super-users * Support ...
New
Washington, DC Metro Area (Remote), with occasional onsite work required by Government Clearance ... Deliver instructor-led and virtual training sessions for end users and super-users * Support ...
New
Washington, DC · On-site +1
$73K - $99K/yr
This position is primarily remote with occasional on-site requirements at the Mark Center or ... instructor-led, virtual, and e-learning formats. * Support the development of train-the-trainer ...
Washington, DC · On-site +1
$73K - $99K/yr
This position is primarily remote with occasional on-site requirements at the Mark Center or ... instructor-led, virtual, and e-learning formats. * Support the development of train-the-trainer ...
Fully Remote: Employees must be available during standard business hours, with core hours beginning ... Design, develop, and deliver engaging instructor-led, virtual, and self-paced sales training ...
Fully Remote: Employees must be available during standard business hours, with core hours beginning ... Design, develop, and deliver engaging instructor-led, virtual, and self-paced sales training ...
Washington, DC · On-site +1
... or remote (distance learning) training. * Coordinate with office administrators, human resources ... instructor-led, virtual, blended, and self-paced training. * Coordinate and conduct training ...
Washington, DC · On-site +1
... or remote (distance learning) training. * Coordinate with office administrators, human resources ... instructor-led, virtual, blended, and self-paced training. * Coordinate and conduct training ...
Washington, DC · On-site +1
$86K - $147K/yr
Attend a monthly virtual recruitment event to find out more: Learn more about this agency Duties ... Various instructor positions, to include: Firearms, Driving, Defensive Tactics, CPR/First Aid ...
Washington, DC · On-site +1
$86K - $147K/yr
Attend a monthly virtual recruitment event to find out more: Learn more about this agency Duties ... Various instructor positions, to include: Firearms, Driving, Defensive Tactics, CPR/First Aid ...
Leesburg, VA · Remote
$2.4K - $10K/mo
... home and virtual assessments for health plans nationwide. We pride ourselves on our member ... Maintains current CPR certification * Compliance, prior to hire, with recommended Healthcare ...
Leesburg, VA · Remote
$2.4K - $10K/mo
... home and virtual assessments for health plans nationwide. We pride ourselves on our member ... Maintains current CPR certification * Compliance, prior to hire, with recommended Healthcare ...
Woodbridge, VA · Remote
$2.4K - $10K/mo
... home and virtual assessments for health plans nationwide. We pride ourselves on our member ... Maintains current CPR certification * Compliance, prior to hire, with recommended Healthcare ...
Woodbridge, VA · Remote
$2.4K - $10K/mo
... home and virtual assessments for health plans nationwide. We pride ourselves on our member ... Maintains current CPR certification * Compliance, prior to hire, with recommended Healthcare ...
$9.89 - $12.09
2% of jobs
$12.09 - $14.28
2% of jobs
$14.28 - $16.47
14% of jobs
$17.71 is the 25th percentile. Wages below this are outliers.
$16.47 - $18.67
13% of jobs
$18.67 - $20.86
16% of jobs
The median wage is $21.96 / hr.
$20.86 - $23.05
7% of jobs
$23.05 - $25.25
12% of jobs
$25.25 - $27.44
3% of jobs
$27.97 is the 75th percentile. Wages above this are outliers.
$27.44 - $29.63
27% of jobs
$29.63 - $31.83
1% of jobs
$31.83 - $34.02
3% of jobs
$9
$23
$34

Arlington, VA • Remote
Full-time
Re-posted 23 days ago
TechOp Solutions International is seeking an experienced Remote Manager to lead the training and quality assurance functions for a high-volume, remote call center. The Manager leads all training and quality assurance functions to ensure employees consistently deliver exceptional customer service while meeting organizational quality standards. This position oversees training development, quality monitoring, coaching initiatives, and continuous improvement programs.
Duties:
· Lead the daily operations of the Training and Quality Assurance team.
· Develop, implement, and maintain training programs for new hires and existing staff.
· Design and update training materials, job aids, and instructional resources.
· Conduct instructor-led, virtual, and self-paced training programs.
· Establish quality standards and performance evaluation methodologies.
· Monitor customer interactions across multiple communication channels to ensure compliance and service quality.
· Conduct calibration sessions with operational leadership and quality teams.
· Analyze quality trends and identify opportunities for coaching and performance improvement.
· Prepare quality assurance reports, dashboards, and performance analyses.
· Develop corrective action plans and continuous improvement initiatives.
· Coordinate with operational leadership to identify training needs and performance gaps.
· Perform additional duties as assigned
Requirements
Benefits
TechOp Solutions is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, gender identity or any other characteristic protected by applicable federal, state or local laws.
Sourced by ZipRecruiter
It services
51 - 200 Employees
Arlington, VA, US
2005