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Remote Vessel Superintendent Jobs (NOW HIRING)

Lindblad Expeditions

Fleet IT Support Analyst

Seattle, WA · Remote

$38.70 - $41.83/hr

Working with the Fleet IT Director and Superintendent, the Specialist helps prioritize support and ... Provide remote and onsite technical support on issues or requests for our vessel-based systems ...

Military Sealift Command

MARINE SURVEYOR

Norfolk, VA · On-site +1

$75K - $98K/yr

... remote or isolated sites. You must be able to travel on military and commercial aircraft for ... Experience utilizing vessel operations and maintenance both in a commercial and military ...

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Remote Vessel Superintendent information

What is a remote vessel superintendent?

Remote Vessel Superintendents are professionals responsible for overseeing the operations, maintenance, and safety of vessels from a remote location rather than being physically present on board. They coordinate and support vessel crews, ensure compliance with maritime regulations, and manage logistical aspects such as repairs and supplies. Utilizing digital tools and communication technologies, they provide technical guidance, monitor vessel performance, and help resolve operational issues efficiently from shore.

What are the key skills and qualifications needed to thrive as a remote vessel superintendent, and why are they important?

To excel as a Remote Vessel Superintendent, you need a background in marine engineering or naval architecture, extensive seafaring experience, and relevant certifications such as STCW or ISM Code compliance. Familiarity with fleet management software, maintenance planning tools, and remote monitoring systems is typically required. Strong leadership, problem-solving abilities, and effective communication are vital soft skills for coordinating teams and resolving issues from a distance. These competencies ensure efficient vessel operations, regulatory compliance, and the safety of crew and assets while managing ships remotely.

What are some common challenges faced by a remote vessel superintendent, and how can they be effectively managed?

A Remote Vessel Superintendent often faces challenges such as coordinating maintenance, ensuring compliance with safety regulations, and addressing technical issues without being physically present on the vessel. Effective communication with onboard crews and leveraging digital tools for remote monitoring are essential strategies for overcoming these challenges. Building strong relationships with both shipboard and shore-based teams helps ensure that instructions are clearly understood and properly executed, which is critical for maintaining operational efficiency and safety standards.

What is the difference between Remote Vessel Superintendent vs Marine Operations Coordinator?

AspectRemote Vessel SuperintendentMarine Operations Coordinator
CredentialsMaritime certifications, STCW, relevant licensesMaritime or logistics certifications, safety training
Work EnvironmentOnboard vessels or remote office overseeing shipsOffice-based, coordinating marine activities
Employer & IndustryShipping companies, offshore operatorsMaritime service providers, logistics firms

The Remote Vessel Superintendent primarily oversees vessel operations, ensuring safety and compliance, often working remotely or onboard. The Marine Operations Coordinator focuses on planning and coordinating marine activities from an office setting. Both roles require maritime knowledge and certifications but differ in daily responsibilities and work environment.

More about Remote Vessel Superintendent jobs

What cities are hiring for Remote Vessel Superintendent jobs?

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What are the most commonly searched types of Vessel Superintendent jobs?

The most popular types of Vessel Superintendent jobs are:

What states have the most Remote Vessel Superintendent jobs?

States with the most job openings for Remote Vessel Superintendent jobs include:

What job categories do people searching Remote Vessel Superintendent jobs look for?

The top searched job categories for Remote Vessel Superintendent jobs are:

Remote Vessel Superintendent jobs near you
Infographic showing various Remote Vessel Superintendent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 91% Full Time, 6% Part Time, 1% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

Fleet IT Support Analyst

Seattle, WA • Remote

Lindblad Expeditions
Travel Arrangement Services • 201 - 500 employees
Learn more about Lindblad Expeditionsexternal

$38.70 - $41.83/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

WHO WE ARE
Lindblad Expeditions is a true pioneer in Expedition Travel. From taking the first citizen explorers to Antarctica in 1966, opening the Galapagos and Easter Island to tourism in 1967, leading the first tourist expedition through the Northwest Passage in 1984, and launching our innovative partnership with National Geographic in 2004, we're now taking almost 30,000 guests a year to some of the world’s most remote and pristine locations on our fleet of 20 ships, and are committed to ensuring our guests experience the “Exhilaration of Discovery”.
 
 
 

JOB SUMMARY

The Fleet IT Support Specialist provides advanced technical support for onboard vessel systems, including hardware, software, and connectivity. This role is responsible for troubleshooting and resolving issues, supporting deployments, and ensuring reliable, secure IT operations across the fleet.

Working with the Fleet IT Director and Superintendent, the Specialist helps prioritize support and project work, while traveling as needed to deliver hands-on support and maintain operational continuity.

ESSENTIAL DUTIES 

  • Serve as the primary point of contact for fleet SATCOM systems, including Starlink, OneWeb, VSAT, and cellular connectivity
  • Provide remote and onsite technical support on issues or requests for our vessel-based systems, including computer equipment, business applications, hardware, software, and networks
  • Manage and resolve support requests using Jira, ensuring adherence to SLAs and proper ticket prioritization
  • Analyze recurring technical issues, identify root causes, and recommend long-term solutions and process improvements
  • Install, configure, maintain, and repair onboard computer hardware and software systems
  • Develop and maintain user training materials and documentation for deployed technologies
  • Ensure all fleet devices meet company security standards, including patching, encryption, and endpoint protection
  • Maintain and regularly update internal procedures and technical documentation
  • Track and manage inventory of IT equipment, software, and licenses across the fleet
  • Support procurement, provisioning, and deployment of IT equipment to vessels
  • Assist with audits and ensure compliance with internal policies and regulatory requirements
  • Work with stakeholders
  • Implement and maintain endpoint security controls, including access management and device hardening
  • Assist with supporting of onboard AV and Broadcast systems
  • Coordinate with Logistics to ensure timely and accurate delivery of IT equipment to vessels
  • Maintain standardized device configurations and system images to ensure consistency across the fleet
  • Travel to vessels as needed to provide hands-on technical support
  • Participate in an on-call rotation to support off-hours and weekend operational needs
  • Collaborate with external vendors to coordinate support, maintenance, and service delivery
  • Contribute to special projects and initiatives aligned with Fleet IT and broader business needs

MINIMUM QUALIFICATIONS

  • Bachelor’s Degree in Computer Science/Management Information Systems/Computer Information Systems
  • Comptia Network+, CCNA or equivalent certification
  • 3–5 years of experience in an IT support or technology operations role, preferably in a distributed or remote environment
  • Strong technical proficiency across enterprise systems, including endpoint hardware, operating systems, networking fundamentals, IT security, and remote support tools
  • Solid understanding of computer systems, mobile devices, and modern workplace technologies
  • Demonstrated ability to diagnose, troubleshoot, and resolve complex technical issues efficiently and independently
  • Excellent verbal and written communication skills in English, with the ability to clearly convey technical concepts to non-technical users
  • Strong customer service orientation with the ability to remain calm, professional, and effective under pressure
  • High level of discretion and ability to handle sensitive and confidential information appropriately
  • Strong analytical and problem-solving skills with attention to detail
  • Ability and willingness to travel internationally as needed; valid passport required
  • Ability to travel internationally & domestically 

 

TECHNICAL SKILLS & PROFICIENCY

  • Proficiency in Windows and macOS operating systems, with a solid understanding of endpoint support and administration
  • Experience supporting iCafe systems for Guest Internet Access
  • Working knowledge of networking concepts, including WAN, LAN, and VPN technologies
  • Experience with Active Directory, including user account management and access control
  • Proficiency with Microsoft Office Suite and general enterprise productivity tools
  • Familiarity with endpoint security practices, including antivirus tools and associated policies
  • Experience providing remote technical support using standard remote access tools
  • Exposure to enterprise phone systems, with experience in Mitel environments preferred
  • Experience supporting business applications in a production environment
  • Experience and familiarity with supporting AV systems
Full time position, 40 hours per week and overtime eligible 
Bonus target 5%
OUR BENEFITS
• Travel benefits for employees and their family 
• Voyage of Discovery trips for employees to travel as guests  
• Health insurance including Medical, Dental, Vision  
• 401(k) plan with employer match  
• Long-Term Disability, Life & AD&D Insurance
• Flexible Spending Account (FSA) to be used for out-of-pocket medical and dependent care  
• Pre-Tax Commuter Benefit  
• 7-8 Paid Holidays
• 1 Floating Holiday Options 
• Up to 15 days of vacation (pro-rated per anniversary year)
• Parental Leave
• Sick/personal days per city & state ordinance
• Pet Insurance discount
 
Hybrid Work Schedule
Positions based in our New York and Seattle offices follow a hybrid work schedule, requiring employees to work in the office Tuesday through Thursday, with the option to work remotely Monday and Friday. Candidates must reside within reasonable commuting distance of their designated office.
 
Communication Skills 
Using the English language, this person must have the ability to read, write, and comprehend policies, legal guidelines, correspondence, and memos.   Must also possess the ability to effectively communicate--both in writing and orally--with a professional demeanor. 
 
PHYSICAL DEMANDS 
While performing the duties of this job, the employee is frequently required to sit, talk and hear.  The employee will also be required to write and type.  The employee is occasionally required to stand, walk, and reach with hands and arms.  
 
COMPENSATION STATEMENT
Lindblad Expeditions determines the pay for positions using local, national, and industry-specific survey data. We evaluate external equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate's region/town/cost of living.
 
For new hires, we strive to make competitive offers allowing the new employee room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. An employee/candidate with a stronger skill set will receive higher pay.
 
EQUAL OPPORTUNITY EMPLOYER STATEMENT
At Lindblad Expeditions, we simply could not do our work without the diverse kaleidoscope of humanity that creates and delivers our remarkable offerings across the planet. As a Company that respects and celebrates the inherent diversity in the places we explore, we recognize the need to mirror that same diversity and all the interconnected perspectives within our organization. We are committed to building a community of different genders, races, ages, sexual orientations, chosen identities, and countries of origin where every person brings their whole self to work and whose skills, talents, and abilities are valued. We believe we can explore further and in a more meaningful way by actively creating a more diverse and inclusive organization where everyone feels they belong.
 
Lindblad Expeditions is an equal opportunity employer. Individuals seeking employment at Lindblad Expeditions are considered without regard to race, sex, color, religion, national origin, age, disability, genetics, marital status, pregnancy, unemployment status, sexual orientation, citizenship status, or veteran status.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.