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Remote Utility Jobs in Provo, UT (NOW HIRING)

Caselle

Account Manager - Sales

Provo, UT · Remote

$70K - $170K/yr

Remote (Hybrid Optional) | Travel Required (~10-20%)About CaselleAt Caselle, we build software that ... payroll, utility billing, accounting, and citizen payments. Today nearly 1,500 cities, towns ...

RainFocus

Project Manager (Remote)

Lehi, UT · Remote

This remote role can be located anywhere in the United States of America. Total travel could be up to 20% average 5-7 days in a row. The nature of the travel is being onsite at client events, which ...

RainFocus

Project Manager (Remote)

Lehi, UT · On-site +1

This remote role can be located anywhere in the United States of America. Total travel could be up to 20% average 5-7 days in a row. The nature of the travel is being onsite at client events, which ...

SunPower

Project Manager (Remote)

Orem, UT · Remote

$70K - $80K/yr

Ready to Schedule Team /Project Management Job Level: Individual Contributor Location: Orem, UT Shift: Full Time Compensation: About SunPower: SunPower's mission is to provide industry-leading ...

All JobsUtility JobsRemote Utility JobsRemote Utility Jobs in Provo, UT

Remote Utility information

See Provo, UT salary details

$9

$18

$30

How much do remote utility jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for remote utility in Provo, UT is $18.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $21.15 per hour, depending on experience, location, and employer.

What is a remote utility?

A Remote Utility job typically involves monitoring, managing, or supporting utility services such as electricity, water, or telecommunications from a remote location. Responsibilities may include data analysis, troubleshooting system issues, coordinating with field teams, and ensuring service reliability. This role often requires technical expertise, problem-solving skills, and familiarity with remote monitoring tools. It allows professionals to contribute to utility operations without being physically on-site, improving efficiency and response times.

What are the key skills and qualifications needed to thrive in the remote utility position, and why are they important?

To thrive as a Remote Utility worker, a solid background in utility services (such as electric, water, or gas), troubleshooting skills, and relevant trade certifications or technical training are essential. Familiarity with remote monitoring tools, data management systems, and geographic information systems (GIS) is typically required. Strong communication, problem-solving abilities, and the capacity to work independently make candidates stand out in this position. These competencies are vital for effectively maintaining and supporting utility operations from a distance, ensuring rapid response to service issues and consistent system reliability.

What are the typical challenges faced by remote utility workers, and how are they managed?

Remote Utility positions often require handling technical issues and system monitoring without being physically present on-site, which can pose communication and troubleshooting challenges. Workers frequently interact through digital platforms and must depend on accurate remote diagnostics and clear reporting to field crews. To manage these challenges, effective use of remote monitoring technology and close collaboration with on-site teams are crucial. Many organizations provide ongoing training and robust communication tools to help employees succeed in the remote environment.

What job categories do people searching Remote Utility jobs in Provo, UT look for?

The top searched job categories for Remote Utility jobs in Provo, UT are:

What cities near Provo, UT are hiring for Remote Utility jobs?

Cities near Provo, UT with the most Remote Utility job openings:

Remote Utility jobs near you

Customer Service Representative - Utility Billing

Provo, UT • Remote

Five Star Solutions
See more jobs at Five Star Solutionsexternal

$14/hr

Full-time

Posted 13 days ago

Job description

Five Star Solutions is looking for friendly, dependable Customer Service Representatives to support customers with their natural gas utility accounts. In this role, you will assist customers with questions regarding their gas bills, payments, account information, and general account-related concerns.

The ideal candidate is patient, professional, and comfortable assisting customers with billing and account issues while providing a positive customer experience.

This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY

Responsibilities
  • Assist customers with questions regarding their natural gas bills and account balances
  • Process and assist with customer payments
  • Research and resolve account-related issues
  • Explain billing information, charges, and payment options clearly
  • Update and maintain accurate customer account information
  • Handle customer questions and concerns professionally and efficiently
  • Follow established procedures and privacy requirements
  • Document customer interactions accurately
  • Escalate issues when additional assistance or authorization is required
  • Provide excellent customer service on every interaction
Qualifications
  • 1 year Previous customer service, call center, or office experience preferred
  • Strong verbal and written communication skills
  • Comfortable working with billing and account information
  • Strong attention to detail
  • Ability to navigate multiple computer systems
  • Professional and empathetic approach to customer concerns
  • Reliable attendance and punctuality
  • Ability to work independently and as part of a team
  • Comfortable handling potentially difficult customer interactions
  • Must be comfortable cross training on other accounts
$14 - $14 an hour
Starting pay - $14/hr plus shift differential(extra $1/hr nights & wkds)
Working hours between- 6:00am-8:00pm (MST) ; Work Days - M-F 
Paid Training - typically 1 week in length from 7:00am-4:00pm Mon-Fri (MST)
Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days 
Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. Five Star is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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