... remote support channels. * Monitor, prioritize, assign, troubleshoot, and resolve incidents and ... user accounts through Active Directory and Microsoft Entra ID, including account provisioning ...
... remote support channels. * Monitor, prioritize, assign, troubleshoot, and resolve incidents and ... user accounts through Active Directory and Microsoft Entra ID, including account provisioning ...
Firmware / OTA Integration Engineer - REMOTE
Bethesda, MD · Remote
Medical
Dental
Vision
Life
Retirement
PTO
... user acceptance testing for firmware releases * Provide technical support for device lifecycle management, including provisioning, updates, and decommissioning Basic Qualifications: * Bachelor ...
Firmware / OTA Integration Engineer - REMOTE
Bethesda, MD · Remote
Medical
Dental
Vision
Life
Retirement
PTO
... user acceptance testing for firmware releases * Provide technical support for device lifecycle management, including provisioning, updates, and decommissioning Basic Qualifications: * Bachelor ...
Cloud Engineer
Washington, DC · Remote
$57 - $76.25/hr
Remote Type : Fulltime Responsibilities: We are seeking a cloud engineer to join our team of ... Automate provisioning, configuration, and deployment using Infrastructure as Code (Terraform ...
Quick apply
Cloud Engineer
Washington, DC · Remote
$57 - $76.25/hr
Remote Type : Fulltime Responsibilities: We are seeking a cloud engineer to join our team of ... Automate provisioning, configuration, and deployment using Infrastructure as Code (Terraform ...
Tier 2 APR After Hours Support
Washington, DC · Remote
Medical
Dental
Vision
Retirement
PTO
Account & Asset Management * Assist with user account provisioning, password resets, and WHfB support. * Coordinate remote deployment, shipping, and tracking of loaner devices and other hardware ...
Tier 2 APR After Hours Support
Washington, DC · Remote
Medical
Dental
Vision
Retirement
PTO
Account & Asset Management * Assist with user account provisioning, password resets, and WHfB support. * Coordinate remote deployment, shipping, and tracking of loaner devices and other hardware ...
Tier 2 APR After Hours Support
Washington, DC · Remote
Medical
Dental
Vision
Retirement
PTO
Account & Asset Management * Assist with user account provisioning, password resets, and WHfB support. * Coordinate remote deployment, shipping, and tracking of loaner devices and other hardware ...
Tier 2 APR After Hours Support
Washington, DC · Remote
Medical
Dental
Vision
Retirement
PTO
Account & Asset Management * Assist with user account provisioning, password resets, and WHfB support. * Coordinate remote deployment, shipping, and tracking of loaner devices and other hardware ...
Remote Duration: Full Time Responsibility: * We are seeking a skilled Cloud Database Administrator ... Strong knowledge of database security best practices, including user access management, encryption ...
Quick apply
Remote Duration: Full Time Responsibility: * We are seeking a skilled Cloud Database Administrator ... Strong knowledge of database security best practices, including user access management, encryption ...
Enterprise AI Tools Specialist
Washington, DC · On-site +1
$103K - $129K/yr
Medical
Dental
Retirement
PTO
This role is part of The Hub, Fish's remote-first group of professionals. Hub employees work ... Gather and synthesize user feedback across platforms to refine training materials and surface new ...
Enterprise AI Tools Specialist
Washington, DC · On-site +1
$103K - $129K/yr
Medical
Dental
Retirement
PTO
This role is part of The Hub, Fish's remote-first group of professionals. Hub employees work ... Gather and synthesize user feedback across platforms to refine training materials and surface new ...
It is primarily remote (about 85%), with occasional onsite work 2-4 times per month in Washington ... Capture and translate business and technical needs into clear epics, features, and user stories.
It is primarily remote (about 85%), with occasional onsite work 2-4 times per month in Washington ... Capture and translate business and technical needs into clear epics, features, and user stories.
Okta Engineer
Columbia, MD · Remote
$58 - $68/hr
Okta Engineer1099 Contract through End of 2026 | Remote (U.S. only, East Coast preferred) | 3+ ... Key ResponsibilitiesAutomate and manage user onboarding, offboarding, provisioning, and group ...
Quick apply
Okta Engineer
Columbia, MD · Remote
$58 - $68/hr
Okta Engineer1099 Contract through End of 2026 | Remote (U.S. only, East Coast preferred) | 3+ ... Key ResponsibilitiesAutomate and manage user onboarding, offboarding, provisioning, and group ...
Ability to work in a team environment supporting various groups and user types * Ability to ... provisions regarding labor categories that are specific to the position. The pay range for this ...
Ability to work in a team environment supporting various groups and user types * Ability to ... provisions regarding labor categories that are specific to the position. The pay range for this ...
ICF Incorporated, LLC: Enterprise Atlassian Administrator- Reston, VA
Reston, VA · Remote
$145K - $167K/yr
Provide end user training and help them refine their business processes. * Troubleshoot access and ... Nationwide Remote Office (US99)
ICF Incorporated, LLC: Enterprise Atlassian Administrator- Reston, VA
Reston, VA · Remote
$145K - $167K/yr
Provide end user training and help them refine their business processes. * Troubleshoot access and ... Nationwide Remote Office (US99)
Position Title: Sr. Cloud Infrastructure Engineer/Architect Location Information Remote Position ... Evaluate, improve, and enhance existing Terraform modules for FSx provisioning and lifecycle ...
New
Position Title: Sr. Cloud Infrastructure Engineer/Architect Location Information Remote Position ... Evaluate, improve, and enhance existing Terraform modules for FSx provisioning and lifecycle ...
New
Position Title: Sr. Cloud Infrastructure Engineer/Architect Location Information Remote Position ... Evaluate, improve, and enhance existing Terraform modules for FSx provisioning and lifecycle ...
New
Position Title: Sr. Cloud Infrastructure Engineer/Architect Location Information Remote Position ... Evaluate, improve, and enhance existing Terraform modules for FSx provisioning and lifecycle ...
New
Sales Contract Manager - Publishing
Washington, DC · On-site +1
Medical
Vision
Life
Retirement
PTO
APS has a "remote first" concept that promotes equal treatment and equal access within the United ... Ensure all single-site user licenses are collected frequently (annually or bi-annually). * Draft ...
Sales Contract Manager - Publishing
Washington, DC · On-site +1
Medical
Vision
Life
Retirement
PTO
APS has a "remote first" concept that promotes equal treatment and equal access within the United ... Ensure all single-site user licenses are collected frequently (annually or bi-annually). * Draft ...
Appian Developer
Mclean, VA · Remote
$130K - $150K/yr
Medical
Dental
Life
Retirement
PTO
This is a full-time remote position. Roles and Responsibilities * Work with key Federal and ... Support user testing business transition activities. * Information and follow Federal standards for ...
Appian Developer
Mclean, VA · Remote
$130K - $150K/yr
Medical
Dental
Life
Retirement
PTO
This is a full-time remote position. Roles and Responsibilities * Work with key Federal and ... Support user testing business transition activities. * Information and follow Federal standards for ...
Appian Developer
Mclean, VA · On-site +1
$130K - $150K/yr
Medical
Dental
Life
Retirement
PTO
This is a full-time remote position. Roles and Responsibilities * Work with key Federal and ... Support user testing business transition activities. * Information and follow Federal standards for ...
Appian Developer
Mclean, VA · On-site +1
$130K - $150K/yr
Medical
Dental
Life
Retirement
PTO
This is a full-time remote position. Roles and Responsibilities * Work with key Federal and ... Support user testing business transition activities. * Information and follow Federal standards for ...
Appian Developer
Mclean, VA · Remote
$130K - $150K/yr
Medical
Dental
Life
Retirement
PTO
Support user testing business transition activities. * Information and follow Federal standards for ... provisions regarding labor categories that are specific to the position and could fall outside of ...
Quick apply
Appian Developer
Mclean, VA · Remote
$130K - $150K/yr
Medical
Dental
Life
Retirement
PTO
Support user testing business transition activities. * Information and follow Federal standards for ... provisions regarding labor categories that are specific to the position and could fall outside of ...
IAM Lead
Washington, DC · Remote
Job Location: This is a remote-friendly position with occasional onsite requirements in the ... Define and implement Zero Trust access rules based on user risk, device health, location, and ...
IAM Lead
Washington, DC · Remote
Job Location: This is a remote-friendly position with occasional onsite requirements in the ... Define and implement Zero Trust access rules based on user risk, device health, location, and ...
ICAM Architect
Mclean, VA · On-site +1
$86K - $198K/yr
Medical
Life
Retirement
PTO
Remote Work: Hybrid Job Number: R0238565 Location: McLean,VA,US Share job via: Share ICAM Architect ... You know that the user is the last frontier for cybersecurity. It's where the perimeter is drawn ...
ICAM Architect
Mclean, VA · On-site +1
$86K - $198K/yr
Medical
Life
Retirement
PTO
Remote Work: Hybrid Job Number: R0238565 Location: McLean,VA,US Share job via: Share ICAM Architect ... You know that the user is the last frontier for cybersecurity. It's where the perimeter is drawn ...
DevOps Engineer III
Mclean, VA · Remote
$53.25 - $73/hr
Medical
Dental
Vision
Retirement
PTO
Built for a remote life Our culture, communications, and tools are built for remote work, enabling ... We partner with the VA to design and deliver seamless user experiences for Veterans, their families ...
DevOps Engineer III
Mclean, VA · Remote
$53.25 - $73/hr
Medical
Dental
Vision
Retirement
PTO
Built for a remote life Our culture, communications, and tools are built for remote work, enabling ... We partner with the VA to design and deliver seamless user experiences for Veterans, their families ...
Remote User Provisioning information
See Washington, DC salary details
$19.33 - $22.28
19% of jobs
$23.49 is the 25th percentile. Wages below this are outliers.
$22.28 - $25.22
15% of jobs
$25.22 - $28.17
9% of jobs
$28.17 - $31.11
0% of jobs
$31.11 - $34.06
1% of jobs
$34.06 - $37
3% of jobs
The median wage is $39.46 / hr.
$37 - $39.95
3% of jobs
$42.48 is the 75th percentile. Wages above this are outliers.
$39.95 - $42.89
28% of jobs
$42.89 - $45.84
11% of jobs
$45.84 - $48.78
5% of jobs
$48.78 - $51.73
5% of jobs
$19
$35
$51
How much do remote user provisioning jobs pay per hour?
What is the difference between Remote User Provisioning vs Remote User Management?
| Aspect | Remote User Provisioning | Remote User Management |
|---|---|---|
| Definition | The process of creating, modifying, and deleting user accounts remotely across systems. | Ongoing administration and oversight of user accounts and permissions remotely. |
| Focus | Initial setup and account creation | Account maintenance and access control |
| Credentials | Requires knowledge of user data and system access | Requires understanding of user roles and permissions |
| Work Environment | Typically performed via remote management tools or cloud platforms | Performed through remote administrative consoles or identity management systems |
Remote User Provisioning involves the initial setup of user accounts remotely, while Remote User Management focuses on ongoing administration and access control. Both roles require familiarity with identity systems and remote tools, but provisioning is about creating accounts, and management is about maintaining them.

Full-time
Re-posted 5 days ago
Job description
Connsci is seeking a Sr. IT Help Desk Specialist to provide Tier I through Tier III end-user support for a federal agency. This position serves as a senior technical resource within the IT Customer Support Services team, resolving complex end-user issues, supporting enterprise technologies, and helping maintain reliable IT operations across headquarters and remote locations.
In this role you can expect to:
- Serve as the senior technical resource for Tier I–III IT incidents and service requests received through ticketing platform, telephone, email, walk-up, and remote support channels.
- Monitor, prioritize, assign, troubleshoot, and resolve incidents and service requests while meeting Government Service Level Agreements (SLAs).
- Diagnose and resolve hardware, software, operating system, endpoint, and peripheral issues affecting desktops, laptops, mobile devices, printers, scanners, docking stations, webcams, smart card readers, and related equipment.
- Support Microsoft 365 applications including Outlook, Word, Excel, PowerPoint, Teams, OneDrive, and SharePoint, along with Windows operating systems and approved enterprise software.
- Administer user accounts through Active Directory and Microsoft Entra ID, including account provisioning, password resets, multifactor authentication (MFA), security groups, distribution lists, and access requests.
- Troubleshoot wired and wireless networking, VPN connectivity, remote access solutions, and secure endpoint connectivity.
- Configure and support Microsoft Teams Rooms, Video Teleconferencing (VTC) systems, conference room technologies, and audiovisual equipment.
- Escalate complex technical issues to infrastructure, engineering, or application support teams.
- Develop and maintain standard operating procedures (SOPs)to improve First Call Resolution (FCR) and knowledge sharing.
- Support workstation refresh projects, software deployments, and post-implementation support activities.
- Provide onsite and remote technical support to headquarters, field offices, and remote personnel.
- Assist with endpoint compliance and reporting suspected cybersecurity incidents.
- Support IT asset management by maintaining inventory accuracy and assisting with technology lifecycle management.
- Deliver guidance on Microsoft 365, cybersecurity best practices, enterprise applications, and standard IT services.
- Identify opportunities to improve Service Desk operations.
Basic Qualifications:
- High school diploma or equivalent required
- Minimum of 5 years of experience supporting IT Service Desk or Help Desk operations.
- CompTIA Security+, CompTIA A+, or equivalent certification.
- At least 1 year of experience with an IT Service Management/ticketing system such as ServiceNow.
- Knowledge of Microsoft 365, Windows OS, and Active Directory / Entra ID user administration.
- Current Top Secret, DOE Q, or Public Trust High Risk Tier 4 clearance
Preferred Qualifications:
- Bachelor's degree
- Familiarity with VPN, remote access technologies, and mobile device management platforms.
- Experience supporting conference room technology or VTC systems.
- Knowledge of IT asset management and device lifecycle processes.
- Collaboration and Innovation: Work in an environment where collaboration and innovation are key. You'll have the opportunity to contribute to projects that make a real difference for our clients.
- Professional Growth: Be part of a team that values professional development. We offer opportunities for growth and advancement, allowing you to enhance your skills and career.
- Impactful Work: Engage in meaningful work that addresses mission-critical issues and supports organizations in achieving their goals.
About Connsci
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Bethesda, MD, US
Year founded
2017