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Remote Uber Customer Service Representative Jobs (Flexible Options) in Spring Hill, FL

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Job Summary The primary purpose of the Remote Customer Service Representative I is to resolve all borrower inquiries on current mortgage loans received either via inbound/outbound calls. Work ...

Customer Service Rep

Tampa, FL · Remote

$10 - $15/hr

We are looking for a motivated and professional Customer Service Representative to join our team as an independent contractor. In this role, you will be responsible for providing excellent customer ...

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Customer Service Representative

Tampa, FL · Remote

$15 - $20.50/hr

Calling and receiving calls from clients/Customer Satisfaction Scheduling appointments with clients who request our benefits, or who they referred Advising, presenting and explaining products ...

Customer Representative Agent

Tampa, FL · Remote

$15 - $20.50/hr

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Remote Customer Service Specialist

Tampa, FL · On-site +1

$16 - $21.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Remote Customer Service Agent

Lutz, FL · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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Customer Service Representative - Remote

Tampa, FL • Remote


Planet Home Lending

7.1

Company rating: 7.1 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Good employer

Respectful managers

Uninterrupted breaks


$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Join a winning team of innovative thinkers, seasoned mortgage professionals, and financial experts. Build your career at Planet—recognized as a Top Mortgage Employer by National Mortgage Professional.

Job Summary

The primary purpose of the Remote Customer Service Representative I is to resolve all borrower inquiries on current mortgage loans received either via inbound/outbound calls.

Work Schedule - Monday - Friday 9:30 a.m. - 6:00 p.m./EST with 1 Saturday per month required and we offer a monthly bonus program!!

Essential Duties and Responsibilities

  • Responds to borrower inbound calls concerning their account, ensuring high quality service, adhering to productivity, and regulatory requirements. Researches customer issues and works towards resolution when needed. Updates servicing system with relevant notes/comments.
  • Prioritizes the needs of the business, completing assigned outbound calls as inbound call volume permits.
  • Completes follow-up tasks to ensure customer satisfaction and resolution.
  • Miscellaneous duties as assigned.

Position Requirements

Education

  • High school diploma or equivalent required

Experience

  • General call center experience preferred
  • Experience with loan servicing a plus

Functional/Technical Skills

  • Strong customer service skills
  • Ability to problem-solving
  • Ability to work in a fast-paced environment
  • Ability to multi-task and manage time effectively
  • Experience working with Microsoft Windows applications

Environmental/Physical Demands

Work is typically performed in a standard office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sustain predictable work attendance, communicate with others, frequently required to stand, walk, sit, and use arms, hands and fingers to reach, handle or touch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Pursuant to the Americans with Disabilities Act, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of an employee. The Company reserves the right to amend or modify this document at any time and without notice.

Benefits

Our benefits package includes 3 comprehensive Cigna or Kaiser medical plans, dental, and vision insurance. We provide short term and long-term disability insurance, basic life insurance, 401(k), and 11 employer paid holidays. In addition, we offer supplemental benefits to include life insurance, critical illness and accident plans.

Planet Home Lending does not accept unsolicited resumes or candidate submissions from recruiters or employment agencies. In the absence of an enforceable, fully executed agreement for a specified position, Planet Home Lending has no obligation to pay any compensation or recruiter fee of any kind. In the event a recruiter, agency or other similar third-party submits a resume or candidate without a valid binding agreement, Planet Home Lending explicitly reserves the right to pursue and hire those candidate(s) without any obligation or compensation to the referring party. Any unsolicited resumes, referrals, or candidate submissions, including those communicated to a member of the Human Resources team or a hiring manager, shall be deemed the property of Planet Home Lending. If you or your agency would like to be considered as a future recruiting partnner.


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