Location:ย Remote (U.S.)ย
Aboutย Vehlo:ย
We startedย Vehloย in 2019 with a simple goal: to be the industryโs favorite provider of repair shop technology.ย
Across every part of the auto repair industry,ย Vehloย is igniting vehicle service success with software and financial solutions that unlock your potential. Our founder-led products power the entire service lane experience and keep customers coming back with streamlined tools that help you handle communication, workflow automation, touchless payments, valet pickup, and much more. Weโre out to simplify the customer journey from start to finish and give power back to the people under the hood, making their jobs easier and your shop more profitable โjust ask our over 30,000 customers, who generate more than 60M annual repair orders, and process over $12B in payments volume annually. Atย Vehlo, our only purpose is your success, and together,ย weโreย reaching your goals faster than ever.ย
Being a Veep comes with more than a comprehensive benefits packageโour biggest benefit is opportunity: Opportunity to make an impact, opportunity for growth, and opportunity for recognition and rewards. This is not a mega-corporation where you wonder what people are doing all day - every Veep is moving the ball forward day in, day out for our customers or for each other.ย
About the Role:ย
We're hiring a platform engineer to deliver our 2026 strategy across IT performance visibility, vulnerability and risk management, APM, and FinOps, which in practice means rolling out New Relic across our AWS accounts, migrating to GitHub Enterprise Advanced Security, building the Jira and Confluence foundation for risk and performance reporting, and standardizing the Terraform modules and GitHub Actions workflows a small team relies on. Day to day,ย you'llย also handle the operational work that keeps the platform running, includingย Dependabotย triage, alert tuning, deploy support, andย one offย brand requests. This is an allย hands onย keyboard team where every engineerย shipsย code, writes Terraform, resolves incidents, and helps each other through hard problems rather than guarding private corners.ย
Whatย Youโllย Do:ย
New Relic & APM Implementation:ย
Deploy and manage New Relic APM, infrastructure, and browser agents across AWS services (ECS, Elastic Beanstalk, Lambda, EC2, EKS). Establish standardized alert policies and dashboards using Terraform.ย Optimizeย telemetry ingest, manage drop rules, and control observability costs.ย
GitHub Enterprise & Vulnerability Management:ย
Lead migration to GitHub Enterprise, implementing SSO, branch protections, CODEOWNERS, and Advanced Security features. Develop reusable GitHub Actions workflows to streamline CI/CD. Operationalize vulnerability data into actionable Jira workflows with SLA tracking and brand-level reporting.ย
Jira, Confluence & Reporting:ย
Design and manage Jira projects, workflows, automation rules, and permissions. Administer Confluence spaces, templates, and backups. Build centralized reporting to provide leadership with visibility into delivery performance, risk, andย applicationย health (APM).ย
FinOps & Cost Visibility:ย
Create domain-level cost dashboardsย leveragingย AWS, New Relic, and SaaS data. Drive cost optimization initiatives (e.g., S3 Intelligent Tiering, lifecycle policies, telemetry drop rules, resource decommissioning). Support vendor renewal evaluations and cost analysis.ย
Standardization & Enablement:ย
Develop reusable Terraform modules, GitHub Actions workflows, and engineering templates. Author reference documentation and promote adoption of best practices across teams.ย
Infrastructure & Daily Operations:ย
Own shared AWS infrastructure, including provisioning, access management, networking, and ongoing maintenance. Triageย Dependabotย PRs, fine-tune alerts, support team migrations,ย participateย in on-call rotations, and create/run operational runbooks.ย
Travel Requirement:ย lessย than 5%.ย
Duties, responsibilities, and activities may change at any time with or without notice,ย in accordance withย applicable laws.ย
What You Bring:ย
Experience:ย
3โ6 years of experience in Cloud Engineering, DevOps, Site Reliability Engineering (SRE), Platform Engineering, or Developer Productivity.ย
Observability Expertise:ย
Hands-on experience with observability platforms at scale (e.g., New Relic, Datadog, or similar), including agent deployment, alerting, dashboards, ingest management, and integrations.ย
GitHub Administration & Automation:ย
Experience with GitHub at an organizational level, including teams, SSO, branch protection, OIDC, and reusable GitHub Actions workflows. Exposure to GitHub Advanced Security is aย plus;ย willingness to grow into admin-level ownership.ย
Atlassian Tools Familiarity:ย
Working knowledge of Jira and Confluence as a user; familiarity with project configuration, workflows, and collaboration. Administrative experience is a plus but notย required.ย
AWS Cloud Proficiency:ย
Production experience with AWS services such as IAM, S3, Lambda, and at least oneย computeย platform (e.g., ECS, EC2, EKS). Comfortable operating in multi-account environments with SSO.ย
Eligible employees may receive:ย
Compensation is based on experience, knowledge, and skills andย representsย a good faith estimateย in accordance withย applicable laws.ย
Work Environment & Physical Requirements:ย
This role may be performed in a remote, hybrid, or office-based environment depending on business needs.ย
Remote Work Expectations (if applicable):ย
Additional Information:ย
Note:ย This job description is intended to outline the general responsibilities and requirements of the role. It is not an exhaustive list of all duties, tasks, or responsibilities that may beย required. Responsibilities and priorities may evolve over time, and the company reserves the right to make changes at any time with or without notice.ย
Vehloย is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.ย
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.ย Vehloย makes hiring decisions based solely on qualifications, merit, and business needs at the time.ย