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Remote Telecom Architect Jobs in Kentucky (NOW HIRING)

Onco360

Telecommunications Engineer II

Louisville, KY · On-site +1

$78K/yr

Architect, engineer, implement, and support enterprise telecom On Prem and cloud contact center ... Engineer office and remote work telecom solutions that support a "work from anywhere" model through ...

Ledcor Group

Site Acquisition Specialist

Somerset, KY · On-site +1

You'll work closely with architectural and engineering teams, land surveyors, and project managers ... Oversee zoning and permitting processes; secure all necessary approvals associated with telecom ...

Ledcor Group

Site Acquisition Specialist

Louisville, KY · On-site +1

You'll work closely with architectural and engineering teams, land surveyors, and project managers ... Oversee zoning and permitting processes; secure all necessary approvals associated with telecom ...

Ledcor Group

Site Acquisition Specialist

Lexington, KY · On-site +1

You'll work closely with architectural and engineering teams, land surveyors, and project managers ... Oversee zoning and permitting processes; secure all necessary approvals associated with telecom ...

Ledcor Group

Site Acquisition Specialist

Lexington, KY · On-site +1

You'll work closely with architectural and engineering teams, land surveyors, and project managers ... Oversee zoning and permitting processes; secure all necessary approvals associated with telecom ...

Ledcor Group

Site Acquisition Specialist

Louisville, KY · On-site +1

You'll work closely with architectural and engineering teams, land surveyors, and project managers ... Oversee zoning and permitting processes; secure all necessary approvals associated with telecom ...

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Remote Telecom Architect information

What is the difference between Remote Telecom Architect vs Remote Network Engineer?

AspectRemote Telecom ArchitectRemote Network Engineer
CredentialsBachelor's in Telecommunications, Networking, or related field; certifications like CCNP, CCIE, or TOGAFBachelor's in Computer Science, Networking, or related; certifications like CCNA, CCNP, or Cisco certifications
Work EnvironmentDesigning and planning telecom infrastructure, collaborating with vendors and clients remotelyConfiguring, troubleshooting, and maintaining network systems remotely for organizations
Industry UsageTelecom service providers, large enterprises, consulting firmsIT departments, service providers, enterprise networks

The Remote Telecom Architect focuses on designing telecom systems and infrastructure, while the Remote Network Engineer handles the implementation and maintenance of network systems. Both roles require networking certifications and often work in similar industries, but their core responsibilities differ in scope and focus.

What are Remote Telecom Architects?

Remote Telecom Architects are professionals who design, implement, and oversee telecommunications networks and systems, often working from a remote location. They are responsible for creating the architecture that supports voice, data, and video communications for organizations, ensuring reliability, scalability, and security. Their work involves selecting appropriate technologies, planning network infrastructure, and collaborating with other IT professionals to meet business needs. Remote Telecom Architects typically use tools like VoIP, cloud communications, and network management platforms to perform their duties from anywhere. This role requires strong technical knowledge, problem-solving skills, and the ability to adapt to evolving technologies.

How does a Remote Telecom Architect effectively collaborate with cross-functional teams spread across different locations?

Remote Telecom Architects routinely work with network engineers, project managers, and client representatives, often located in various regions. Effective collaboration relies on clear communication, regular virtual meetings, and using collaboration tools like project management software and shared documentation platforms. Building strong relationships and proactively addressing time zone differences are key to ensuring smooth project execution. Experience with remote work best practices greatly enhances an architect's ability to drive projects to completion while maintaining alignment across dispersed teams.

What are the key skills and qualifications needed to thrive as a Remote Telecom Architect, and why are they important?

To thrive as a Remote Telecom Architect, you need deep expertise in telecommunications networks, protocols, and architecture, often supported by a degree in engineering or computer science and relevant experience. Familiarity with tools like network modeling software, cloud platforms, and certifications such as Cisco CCNP/CCIE or AWS Certified Solutions Architect is typically required. Strong analytical thinking, problem-solving, and clear communication skills are vital for collaborating with distributed teams and translating business needs into technical solutions. These skills and qualifications are essential for designing robust, scalable telecom systems and ensuring seamless connectivity in remote work environments.
What are popular job titles related to Remote Telecom Architect jobs in Kentucky? For Remote Telecom Architect jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Remote Telecom Architect jobs in Kentucky look for? The top searched job categories for Remote Telecom Architect jobs in Kentucky are:
Remote Telecom Architect jobs near you

Telecommunications Engineer II

Onco360

Louisville, KY • On-site, Remote

$78K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago

Onco360 rating

7.7

Company rating: 7.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

21st of 110 rated pharmacies

Job description

Are you searching for an IT Position with a growing company that makes a difference? We are looking for a Telecommunications Engineer II to join our team!
Onco360 Pharmacy is a unique oncology pharmacy model, created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers. Our Onco360 Corporate Office in Louisville, Kentucky has an immediate need for a Telecommunications Engineer II.
We offer a competitive salary starting at $78K and company benefits!
Benefits
  • Medical, Dental amp; Vision insurance
  • 401k with a match
  • Paid Time Off and Paid Holidays
  • Tuition Reimbursement
  • Paid Volunteer Day
  • Floating Holiday
  • Referral Incentive
  • Paid Life, and short amp; long-term disability insurance
Summary
The IT Telecom Engineer II is responsible for the design, implementation, optimization, operation, and maintenance of telecommunications systems hardware, software, and related infrastructure. This individual serves as a senior technical resource within the telecom function and is expected to contribute to the strategic planning, architecture, engineering, and continuous improvement of enterprise telecommunications solutions. This role is also responsible for a broad range of tasks, including the architecture, implementation, configuration, and day-to-day administration and support of our telecommunications and contact center environment, including hardware and software supported with Mitel, Microsoft, VMware, and other voice and collaboration technologies. Responsibilities range from architecture, engineering, evaluation, configuration, installs, upgrades, optimization, troubleshooting, deployment, and support of telephone infrastructure services and systems including voice services, call center applications, conferencing platforms, integrations, monitoring, and maintenance of systems. This role will also evaluate and audit telecommunications networks, systems, and hardware for integrity, resiliency, scalability, and capacity planning.
Major Responsibilities
  • Architect, engineer, implement, and support enterprise telecom On Prem and cloud contact center solutions in a Pharmacy or Healthcare call center environment.
  • Lead the design, configuration, and optimization of voice infrastructure, including PBX, VoIP, SIP, call routing, survivability, redundancy, and high availability solutions.
  • Design and implement complex IVR integrations with business systems and advance natural language solutions to improve customer experience and achieve higher contact center containment rates.
  • Provide advanced design, engineering, deployment, and support for call center applications such as ACD, IVR, AES, Taske, CTI, WFM, PBX CDR, monitoring systems, and related telecom applications to optimize call center operations.
  • Serve as a technical lead for Mitel telecom architecture, system design, upgrades, integrations, and lifecycle management.
  • Design, configure, deploy, and support voice services on Mitel PBX, VoIP platforms, modular messaging, and call center applications.
  • Develop telecom architecture standards, engineering documentation, configuration baselines, and support procedures for enterprise voice and collaboration systems.
  • Provide engineering oversight and implementation of telecom server patching, upgrades, and lifecycle maintenance for systems across all sites.
  • Build, maintain, and support a critical systems 24x7x365 call center environment with a focus on resiliency, performance, and scalability.
  • Design and support scalable, feature-rich conferencing and collaboration solutions across multiple software vendors such as Teams, Zoom, and WebEx.
  • Engineer office and remote work telecom solutions that support a “work from anywhere” model through scalable voice, video, and collaboration technologies.
  • Document requirements, design solutions, and build effective IT business continuity and disaster recovery plans, including table-top and real-world scenarios for telecom systems.
  • Develop new system and application implementation plans, technical documentation, custom scripts, and testing procedures to ensure operational reliability and successful deployments.
  • Provide technical leadership and guidance to other IT team members on telecom systems, standards, tools, and best practices.
  • Log and update support incidents using problem management tools, maintain historical records, and related problem documentation. Adhere to and ensure compliance with all change control practices.
  • Interface with vendors, carriers, and maintenance providers to engineer, support, and maintain systems in a manner that limits downtime and optimizes performance.
  • Act as a primary technical resource and escalation point for telecom providers, cloud-solution vendors, and internal stakeholders.
  • Ensure high availability, performance, security, and reliability of mission-critical telecom resources.
  • Develop, maintain, and provide performance, availability, utilization, and capacity reports, along with recommendations for improvements.
  • Participate in long-term telecom roadmap planning, technical evaluation of new technologies, and infrastructure modernization initiatives.
  • Perform other tasks as assigned.
  • Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.
Education/Learning Experience
  • Required: Bachelor’s degree in information technology, Networking, Engineering, Telecommunications, or a related field or combination of education and equivalent experience.
Work Experience
  • Required: 5+ years of experience supporting and engineering IP telecommunications infrastructure, telecom systems, or hardware within a call center environment. Strong experience with enterprise voice platforms, VoIP systems, SIP, telecom architecture, and telephony applications such as IVR, call recording, call management systems, CTI, and workforce management tools.
  • Desired: Mitel and/or Avaya experience highly desired for this role. Experience in healthcare environments is highly desirable. Experience designing and supporting highly available and multi-site telecom environments is preferred.
Skills/Knowledge
  • Required: Advanced technical knowledge of VoIP strategies including architecture, design, configuration, optimization, and operation. Strong understanding of contact center processes and integrations such as IVR configuration, ERP integrations, workforce management, call recording, and analytics/reporting. Experience designing conferencing and collaboration solutions that support modern Teams-centric and hybrid work environments. Strong analytical, evaluative, troubleshooting, and problem-solving abilities. Demonstrated project development, implementation, and technical leadership skills. Ability to make sound technical decisions and communicate effectively with both technical and non-technical stakeholders. Strong understanding of telecom resiliency, capacity planning, redundancy, and disaster recovery principles.

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