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Remote Technical Writing Jobs in Atlanta, GA (NOW HIRING)

Encoura

Remote Technical Support Advisor

Atlanta, GA · Remote

$13/hr

Role Overview Serves as the first point of contact for customers needing technical support via ... Excellent English written and oral communication proficiency (equivalent to CEF C1 level or above)

New

brs

Senior Technical Writer

Atlanta, GA · Remote

Persuasive Proposal Writing Techniques: Structuring detailed examples within response narratives ... remote, fast-moving proposal environment. Experience Qualifications * Experience supporting ...

Gururo

Technical Program Manager

Atlanta, GA · On-site +1

$124K - $160K/yr

This is a remote position that can be based anywhere in the world, offering a unique opportunity to ... Excellent verbal and written communication skills, with the ability to effectively convey technical ...

ICF

On-Call Project Archaeologist (Remote)

Atlanta, GA · On-site +1

On-Call Project Archaeologist (Remote) Southeast Region (GA, SC, TN or vicinity) About On-Call ... Write and produce technical reports or documents. * Evaluate resources for the National Register of ...

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All JobsRemote Technical Writing JobsRemote Technical Writing Jobs in Atlanta, GA

Remote Technical Writing information

See Atlanta, GA salary details

$13

$37

$63

How much do remote technical writing jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for remote technical writing in Atlanta, GA is $37.45, according to ZipRecruiter salary data. Most workers in this role earn between $27.74 and $45.29 per hour, depending on experience, location, and employer.

What is the difference between Remote Technical Writing vs Remote Content Writing?

AspectRemote Technical WritingRemote Content Writing
Required SkillsTechnical knowledge, clarity, documentation skillsCreativity, SEO, audience engagement
Work EnvironmentTech companies, software firms, engineering teamsMarketing agencies, media outlets, blogs
Common CertificationsTechnical writing certifications, IT backgroundContent marketing, SEO certifications

Remote Technical Writing focuses on creating detailed technical documentation for products and services, often requiring technical expertise. Remote Content Writing involves producing engaging content for marketing, blogs, and websites, emphasizing creativity and SEO. While both roles involve writing skills, they serve different purposes and industries, making them distinct career paths within the remote writing field.

What are the key skills and qualifications needed to thrive as a Remote Technical Writer, and why are they important?

To thrive as a Remote Technical Writer, you need strong writing, editing, and research skills, usually supported by a background in English, communications, or a related field. Familiarity with documentation tools like Microsoft Word, Adobe FrameMaker, Markdown, and content management systems is often required, along with knowledge of version control software. Excellent communication, self-motivation, and time management are crucial soft skills for collaborating with remote teams and meeting deadlines. These abilities ensure that complex information is conveyed clearly and efficiently, supporting user understanding and business goals in a distributed work environment.

What is remote technical writing?

Remote technical writing involves creating instruction manuals, user guides, FAQs, and other supporting documents for products or services, all while working from a location outside of a traditional office. Remote technical writers communicate complex information clearly and concisely, often collaborating with engineers, developers, and other subject matter experts via digital tools. They need strong writing skills, technical understanding, and the ability to work independently. The remote aspect allows for flexibility in schedule and location, making it a popular choice for writers with technical expertise.

How do remote technical writers typically collaborate with subject matter experts and development teams?

Remote technical writers frequently use a variety of digital collaboration tools to communicate with subject matter experts (SMEs) and development teams. Regular video meetings, chat platforms, and shared documentation spaces like wikis or version control systems help bridge the distance. Proactive communication and clear documentation requests are essential, as writers may not have in-person access to SMEs. Building strong virtual relationships and maintaining organized records of feedback and updates are key strategies for success in a remote environment.
What are the most commonly searched types of Technical Writing jobs in Atlanta, GA? The most popular types of Technical Writing jobs in Atlanta, GA are:
What are popular job titles related to Remote Technical Writing jobs in Atlanta, GA? For Remote Technical Writing jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Remote Technical Writing jobs in Atlanta, GA look for? The top searched job categories for Remote Technical Writing jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Remote Technical Writing jobs? Cities near Atlanta, GA with the most Remote Technical Writing job openings:
Remote Technical Writing jobs near you
Remote - Technical Support Advisor

Remote - Technical Support Advisor

VXI Global Solutions

Atlanta, GA • Remote

$17.31/hr

Full-time

Medical, Dental, Vision, Life

Posted 27 days ago

VXI Global Solutions rating

4.9

Company rating: 4.9 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

59th of 71 rated call and contact centers

Job description

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Join Us as a Technical Support Advisor! 
Location: Remote Call Center 
Join Us as a Technical Support Advisor! 

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced call center environment, solving technical problems and guiding customers through their challenges? If you have a love for customer service and a knack for technology, we want you on our team! 

What You’ll Be Doing: 

Customer Service Excellence: 

  • Handle customer inquiries via phone, delivering tailored solutions to technical issues. 

  • Communicate clearly and effectively, both verbally and in writing, ensuring each interaction exceeds expectations. 

Technical Support & Troubleshooting: 

  • Diagnose, troubleshoot, and resolve issues related to iOS, macOS, smartphones, tablets, or PCs. 

  • Use multiple systems to research and deliver efficient, real-time solutions. 

Adaptability in Communication: 

  • Connect with a diverse range of customers by adjusting your communication style to meet their needs. 

  • Recognize and respond to verbal and non-verbal cues to provide an enhanced support experience. 

Team Collaboration: 

  • Collaborate with fellow advisors to share expertise, solve problems, and achieve team goals. 

What We’re Looking For: 

Customer Service Focus: 

  • Experience in customer-facing roles, such as in a call center or support environment (volunteer or academic experience counts too!). 

Technical Enthusiasm: 

  • A solid understanding of iOS, macOS, smartphones, tablets, or PCs—and a passion for troubleshooting. 

Resilience Under Pressure: 

  • Stay professional and composed in high-pressure situations, even when faced with criticism or setbacks. 

Learning & Growth Mindset: 

  • Open to feedback and coaching, with a drive to continuously improve and excel. 

What You Bring: 

  • Proven experience in customer support or technical assistance, ideally in a call center setting. 

  • Strong verbal and written communication skills. 

  • Problem-solving abilities with a flexible, adaptable approach to challenges. 

  • Confidence in navigating multiple software tools and systems to resolve issues. 

  • A self-motivated attitude with effective time management skills. 

What You’ll Get: 

Competitive Pay: 

  • $17.31 per hour, with opportunities for performance-based incentives. 

Comprehensive Benefits: 

  • Full health insurance package, including medical, dental, and vision coverage. 

Cell Phone Perks: 

  • $25/month per line for unlimited phone, text, and data (restrictions may apply). 

Training and Growth: 

  • Paid training to set you up for success. 

  • Career advancement opportunities with a globally renowned leader in technology innovation. 

Referral Bonuses: 

  • Earn ongoing bonuses for referring new employees through our Referral for Life Program. 

Supportive, Inclusive Environment: 

  • Thrive in a dynamic virtual work environment with a team that’s dedicated to your success. 

  • Enjoy a culture that values diversity—we are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans. 

Remote Work Requirements

  • Private Workspace: A quiet, dedicated workspace with no distractions. 

  • Ergonomics: A comfortable desk setup with all necessary equipment. 

  • Internet: A reliable internet connection with a minimum of 20 Mbps download and 10 Mbps upload speed. 

  • Ethernet Connection: Must be hardwired; Wi-Fi is not acceptable.

Why You’ll Love Working Here: 

At VXI, we value your contributions and commitment. Joining us means becoming part of a supportive, innovative team that champions continuous learning and career development. Whether you’re driven by curiosity, passion, or technical expertise, you’ll find the perfect space to grow and succeed with us. 

Ready to Take the Next Step? 

Apply today to become a Technical Support Advisor and help us create extraordinary customer experiences! 

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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