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Remote Technical Writer Jobs in Clive, IA (NOW HIRING)

micro1 AI

Medical Writing Manager

Des Moines, IA · Remote

$50 - $80/hr

Medical Writer / Clinical Document Author Role Type: Contractor Location: Remote micro1 is engaging Medical Writers / Clinical Document Authors to participate in a customer's project focused on ...

micro1 AI

Medical Writing Manager

Des Moines, IA · Remote

$50 - $80/hr

Medical Writer / Clinical Document Author Role Type: Contractor Location: Remote micro1 is engaging Medical Writers / Clinical Document Authors to participate in a customer's project focused on ...

Resource Innovations

Energy Engineer

Des Moines, IA · Remote

This position may be remote, with a preferred location in Illinois, Iowa, Massachusetts, New Jersey ... Strong communication, technical writing, analytical, organizational, and self-management skills ...

Resource Innovations

Energy Engineer

Des Moines, IA · On-site +1

This position may be remote, with a preferred location in Illinois, Iowa, Massachusetts, New Jersey ... Strong communication, technical writing, analytical, organizational, and self-management skills ...

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All JobsTechnical Writer JobsRemote Technical Writer JobsRemote Technical Writer Jobs in Clive, IA

Remote Technical Writer information

See Clive, IA salary details

$13

$38

$64

How much do remote technical writer jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote technical writer in Clive, IA is $38.15, according to ZipRecruiter salary data. Most workers in this role earn between $28.27 and $46.15 per hour, depending on experience, location, and employer.

What does a remote technical writer do?

Remote technical writers create documents that explain complex technical information in simple language that can be understood by anyone. Instead of working in the office, remote technical writers complete their tasks from home or another location outside of the office. As a remote technical writer, your documents may include instruction manuals for power tools, scientific journal articles, and descriptions of computer applications. You research the topic and simplify the industry jargon so that those not in the industry can still understand it. Remote technical writers may be on the staff of a business or writing agency, or they may work as an independent contractor with many different clients.

What are some common challenges faced by remote technical writers, and how can they be addressed?

Remote technical writers often face challenges such as collaborating effectively with subject matter experts across different time zones, staying aligned with rapidly changing project requirements, and maintaining clear communication with development teams. These can be addressed by leveraging collaboration tools (like Slack, Confluence, and Zoom), setting up regular check-ins, and proactively seeking feedback. Building strong relationships with team members and establishing clear documentation processes also help ensure accuracy and consistency in deliverables.

What is the difference between Remote Technical Writer vs Remote Content Writer?

AspectRemote Technical WriterRemote Content Writer
Required CredentialsTechnical degree or background, certifications like STC or SMEWriting or journalism degree, portfolio of diverse content
Work EnvironmentTech companies, engineering firms, software firmsMedia outlets, marketing agencies, online platforms
Employer & Industry UsageHigh in tech, software, engineering sectorsBroad across marketing, media, e-commerce
Search & Comparison IntentTechnical accuracy, documentation skillsCreativity, storytelling, SEO skills

Remote Technical Writers focus on creating detailed technical documentation for technical products, often requiring specialized knowledge and certifications. Remote Content Writers produce a variety of content types for marketing or media purposes, emphasizing creativity and SEO. While both roles involve writing, their industries, skills, and work environments differ significantly.

What key skills and qualifications are needed to thrive as a remote technical writer?

To thrive as a Remote Technical Writer, you need excellent written communication skills, a strong grasp of technical concepts, and relevant qualifications such as a degree in English, communications, or a technical field. Proficiency with documentation tools like Microsoft Word, Adobe FrameMaker, Markdown, and content management systems is typically required. Attention to detail, self-motivation, and the ability to work independently are crucial soft skills for remote collaboration and meeting deadlines. These skills ensure the creation of clear, accurate documentation that supports users and teams across distributed environments.

What is a remote technical writer?

A Remote Technical Writer is a professional who creates clear, concise documentation such as user manuals, guides, and online help resources for products or services, while working from a location outside of a traditional office. They collaborate with subject matter experts, engineers, or product managers to gather information and translate technical concepts into easily understandable content. Remote Technical Writers use digital communication tools to manage projects, conduct interviews, and deliver documentation, making it possible to work from anywhere with a reliable internet connection.
More about Remote Technical Writer jobs
What cities near Clive, IA are hiring for Remote Technical Writer jobs? Cities near Clive, IA with the most Remote Technical Writer job openings:
Remote Technical Writer jobs near you
Infographic showing various Remote Technical Writer job openings in Clive, IA as of August 2026, with employment types broken down into 61% Full Time, 24% Part Time, and 15% Contract. Highlights an 100% Remote job distribution, with an average salary of $79,344 per year, or $38.1 per hour.

Tier 1 Technical Support Representative (REMOTE IOWA)

Aureon

West Des Moines, IA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Aureon rating

3.4

Company rating: 3.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

223rd of 223 rated it services

Job description

Job Responsibilities:
  • Inbound Telephone Support - perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system.
  • E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts; ensure that all customer questions and issues are addressed in the reply. Properly enter customer information and resolution in the appropriate ticketing system.
  • Skill improvement - continually strive to improve the cognitive and customer service skills necessary to perform the job. This includes proficiency with supported products, demonstrated problem solving ability and excellent verbal and written communication skills. Ability to read, review and understand support resources provided by the contact center and its clients. Attend all training classes and complete any exercises assigned.
  • Assist and educate customers with inquiries related to both software and hardware, account management, installation, and best practices
  • Focus on quality and customer satisfaction
  • Clear and thorough documentation of customer interactions required
  • Support inquiries include questions related to - Hardware, Software, Wireless communications, OTAP (Over-the-Air-Programming), Account management (billing), Upgrades, Online orders and Industry events
  • Willing to fiercely advocate on behalf of and represent the Voice of the Customer
  • Research and prepare detailed escalations to second level support
  • Review, manage and follow up on open issues as needed
  • Project work that includes long and short-term initiatives

What can Aureon offer you?
  • Opportunities for professional growth, development, and advancement within the organization
  • 100% remote working employment model
  • Shift differential pay applied to evening and weekend shifts
  • Comprehensive training on hardware and software applications for qualified applicants
  • Knowledge and experience relating to basic computer applications
  • Competitive compensation and full benefits package for full-time employees
  • Health, Dental, Vision, and Life Insurance Plans, 401K, and PTO

Required Education:
  • High school or equivalent

Required Skills:
  • Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional and courteous manner
  • Excellent written and oral communication skills, including strong listening skills
  • Intermediate to advanced computer skills with emphasis on Internet knowledge
  • 1-2 years experience troubleshooting hardware and/or software, either remotely or onsite
  • Experience working in a customer Support Center
  • Experience working with Mobile Communications
  • Experience working with Transportation
  • Accounting or accounts receivable experience is a huge plus
  • Must exhibit dependability, adaptability and flexibility
  • Ability to diagnose and troubleshoot issues
  • Basic math skills
  • Creative thinking and reasoning ability

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
  • Primarily indoor work primarily in office environment
  • Frequent utilization of manual dexterity and visualizing of computer screen
  • No unusual physical requirements

Remote, Technical Support Representative, Contact Center, TSR, Technical Customer Support Representative, Inbound, Help Desk
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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