... written communication skills. Ability to read, review and understand support resources provided by ... Review, manage and follow up on open issues as needed * Project work that includes long and short ...
... written communication skills. Ability to read, review and understand support resources provided by ... Review, manage and follow up on open issues as needed * Project work that includes long and short ...
... written communication skills. Ability to read, review and understand support resources provided by ... Review, manage and follow up on open issues as needed * Project work that includes long and short ...
... written communication skills. Ability to read, review and understand support resources provided by ... Review, manage and follow up on open issues as needed * Project work that includes long and short ...
Medical Writing Manager
Davenport, IA · Remote
$50 - $80/hr
Medical Writer / Clinical Document Author Role Type: Contractor Location: Remote micro1 is engaging ... and appendix management. * Evaluate scientific accuracy in narrative sections such as efficacy ...
Medical Writing Manager
Davenport, IA · Remote
$50 - $80/hr
Medical Writer / Clinical Document Author Role Type: Contractor Location: Remote micro1 is engaging ... and appendix management. * Evaluate scientific accuracy in narrative sections such as efficacy ...
Medical Writing Manager
Des Moines, IA · Remote
$50 - $80/hr
Medical Writer / Clinical Document Author Role Type: Contractor Location: Remote micro1 is engaging ... and appendix management. * Evaluate scientific accuracy in narrative sections such as efficacy ...
Medical Writing Manager
Des Moines, IA · Remote
$50 - $80/hr
Medical Writer / Clinical Document Author Role Type: Contractor Location: Remote micro1 is engaging ... and appendix management. * Evaluate scientific accuracy in narrative sections such as efficacy ...
Medical Writing Manager
Cedar Rapids, IA · Remote
$50 - $80/hr
Medical Writer / Clinical Document Author Role Type: Contractor Location: Remote micro1 is engaging ... and appendix management. * Evaluate scientific accuracy in narrative sections such as efficacy ...
Medical Writing Manager
Cedar Rapids, IA · Remote
$50 - $80/hr
Medical Writer / Clinical Document Author Role Type: Contractor Location: Remote micro1 is engaging ... and appendix management. * Evaluate scientific accuracy in narrative sections such as efficacy ...
Excellent communication (written and oral) and interpersonal skills. We invite you to check out our ... Remote
Excellent communication (written and oral) and interpersonal skills. We invite you to check out our ... Remote
Technical Service Account Manager
Cedar Rapids, IA · On-site +1
This role is based in United State and is a remote position. You will be part of a collaborative ... The Technical Service Account Manager in Grain Processing will be directly responsible for ...
Technical Service Account Manager
Cedar Rapids, IA · On-site +1
This role is based in United State and is a remote position. You will be part of a collaborative ... The Technical Service Account Manager in Grain Processing will be directly responsible for ...
Technical Service Account Manager
Cedar Rapids, IA · On-site +1
This role is based in United State and is a remote position. You will be part of a collaborative ... The Technical Service Account Manager in Grain Processing will be directly responsible for ...
Technical Service Account Manager
Cedar Rapids, IA · On-site +1
This role is based in United State and is a remote position. You will be part of a collaborative ... The Technical Service Account Manager in Grain Processing will be directly responsible for ...
Revit Technical Instructor
Sioux Center, IA · On-site +1
$70K - $87K/yr
Ability to write reports, manuals, and business correspondence * Comfort presenting to managers ... Flexibility in work arrangements may allow occasional remote work, depending on the assignment and ...
Revit Technical Instructor
Sioux Center, IA · On-site +1
$70K - $87K/yr
Ability to write reports, manuals, and business correspondence * Comfort presenting to managers ... Flexibility in work arrangements may allow occasional remote work, depending on the assignment and ...
Medical Writer / Clinical Document Author
Cedar Rapids, IA · Remote
$50 - $80/hr
Remote micro1 is engaging Medical Writers / Clinical Document Authors to participate in a customer ... and appendix management. * Evaluate scientific accuracy in narrative sections such as efficacy ...
Medical Writer / Clinical Document Author
Cedar Rapids, IA · Remote
$50 - $80/hr
Remote micro1 is engaging Medical Writers / Clinical Document Authors to participate in a customer ... and appendix management. * Evaluate scientific accuracy in narrative sections such as efficacy ...
Medical Writer / Clinical Document Author
Des Moines, IA · Remote
$50 - $80/hr
Remote micro1 is engaging Medical Writers / Clinical Document Authors to participate in a customer ... and appendix management. * Evaluate scientific accuracy in narrative sections such as efficacy ...
Medical Writer / Clinical Document Author
Des Moines, IA · Remote
$50 - $80/hr
Remote micro1 is engaging Medical Writers / Clinical Document Authors to participate in a customer ... and appendix management. * Evaluate scientific accuracy in narrative sections such as efficacy ...
Medical Writer / Clinical Document Author
Davenport, IA · Remote
$50 - $80/hr
Remote micro1 is engaging Medical Writers / Clinical Document Authors to participate in a customer ... and appendix management. * Evaluate scientific accuracy in narrative sections such as efficacy ...
Medical Writer / Clinical Document Author
Davenport, IA · Remote
$50 - $80/hr
Remote micro1 is engaging Medical Writers / Clinical Document Authors to participate in a customer ... and appendix management. * Evaluate scientific accuracy in narrative sections such as efficacy ...
... Managers, Product Sales Specialists, Engineering, and Operations. If you enjoy building ... Midwest (Remote position with travel throughout assigned territory) Key Responsibilities: Technical ...
... Managers, Product Sales Specialists, Engineering, and Operations. If you enjoy building ... Midwest (Remote position with travel throughout assigned territory) Key Responsibilities: Technical ...
Technical Customer Care Representative I (Entry-Level)
Iowa, IA · Remote
$11.50/hr
Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in ... Excellent organizational, written, and oral communication skills * The ability to type swiftly and ...
Technical Customer Care Representative I (Entry-Level)
Iowa, IA · Remote
$11.50/hr
Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in ... Excellent organizational, written, and oral communication skills * The ability to type swiftly and ...
Exceptional technical writing skills with ability to create clear, accurate, and comprehensive ... Knowledge of IC packaging, thermal management, and power delivery considerations * Proficiency in ...
Quick apply
Exceptional technical writing skills with ability to create clear, accurate, and comprehensive ... Knowledge of IC packaging, thermal management, and power delivery considerations * Proficiency in ...
Initiate, write and edit reports for publication and distribution for Oncology Registry, members of ... Function as specialized/technical expert on the infrastructure and functions of CNExT database.
Initiate, write and edit reports for publication and distribution for Oncology Registry, members of ... Function as specialized/technical expert on the infrastructure and functions of CNExT database.
Initiate, write and edit reports for publication and distribution for Oncology Registry, members of ... Function as specialized/technical expert on the infrastructure and functions of CNExT database.
Initiate, write and edit reports for publication and distribution for Oncology Registry, members of ... Function as specialized/technical expert on the infrastructure and functions of CNExT database.
Initiate, write and edit reports for publication and distribution for Oncology Registry, members of ... Function as specialized/technical expert on the infrastructure and functions of CNExT database.
Initiate, write and edit reports for publication and distribution for Oncology Registry, members of ... Function as specialized/technical expert on the infrastructure and functions of CNExT database.
Initiate, write and edit reports for publication and distribution for Oncology Registry, members of ... Function as specialized/technical expert on the infrastructure and functions of CNExT database.
Initiate, write and edit reports for publication and distribution for Oncology Registry, members of ... Function as specialized/technical expert on the infrastructure and functions of CNExT database.
Act as the general manager of the product, balancing user needs, technical feasibility, strategic ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...
Act as the general manager of the product, balancing user needs, technical feasibility, strategic ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...
Remote Technical Writer Manager information
What are the most commonly searched types of Remote Technical Writer jobs in Iowa?
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Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 1 hour ago
Aureon rating
3.4
Based on 7 frontline employees who took The Breakroom Quiz
224th of 224 rated it services
Job description
Job Responsibilities:
What can Aureon offer you?
Required Education:
Required Skills:
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
Remote, Technical Support Representative, Contact Center, TSR, Technical Customer Support Representative, Inbound, Help Desk
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
- Inbound Telephone Support - perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system.
- E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts; ensure that all customer questions and issues are addressed in the reply. Properly enter customer information and resolution in the appropriate ticketing system.
- Skill improvement - continually strive to improve the cognitive and customer service skills necessary to perform the job. This includes proficiency with supported products, demonstrated problem solving ability and excellent verbal and written communication skills. Ability to read, review and understand support resources provided by the contact center and its clients. Attend all training classes and complete any exercises assigned.
- Assist and educate customers with inquiries related to both software and hardware, account management, installation, and best practices
- Focus on quality and customer satisfaction
- Clear and thorough documentation of customer interactions required
- Support inquiries include questions related to - Hardware, Software, Wireless communications, OTAP (Over-the-Air-Programming), Account management (billing), Upgrades, Online orders and Industry events
- Willing to fiercely advocate on behalf of and represent the Voice of the Customer
- Research and prepare detailed escalations to second level support
- Review, manage and follow up on open issues as needed
- Project work that includes long and short-term initiatives
What can Aureon offer you?
- Opportunities for professional growth, development, and advancement within the organization
- 100% remote working employment model
- Shift differential pay applied to evening and weekend shifts
- Comprehensive training on hardware and software applications for qualified applicants
- Knowledge and experience relating to basic computer applications
- Competitive compensation and full benefits package for full-time employees
- Health, Dental, Vision, and Life Insurance Plans, 401K, and PTO
Required Education:
- High school or equivalent
Required Skills:
- Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional and courteous manner
- Excellent written and oral communication skills, including strong listening skills
- Intermediate to advanced computer skills with emphasis on Internet knowledge
- 1-2 years experience troubleshooting hardware and/or software, either remotely or onsite
- Experience working in a customer Support Center
- Experience working with Mobile Communications
- Experience working with Transportation
- Accounting or accounts receivable experience is a huge plus
- Must exhibit dependability, adaptability and flexibility
- Ability to diagnose and troubleshoot issues
- Basic math skills
- Creative thinking and reasoning ability
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
- Primarily indoor work primarily in office environment
- Frequent utilization of manual dexterity and visualizing of computer screen
- No unusual physical requirements
Remote, Technical Support Representative, Contact Center, TSR, Technical Customer Support Representative, Inbound, Help Desk
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
About Aureon
Sourced by ZipRecruiter
Industry
Telecommunications
Company size
501 - 1,000 Employees
Headquarters location
West Des Moines, IA, US
Year founded
1988