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Remote Technical Support Electrician Jobs (NOW HIRING)

10Beauty

Technical Support Engineer

Burlington, MA · Remote

Guide members and field personnel through troubleshooting steps via phone, chat, video, and remote ... Escalate complex technical issues to Level 2 support or engineering teams when necessary * Document ...

Pavago

Technical Support Specialist

Tech Support Specialist (SaaS, Helpdesk, IT Support & Troubleshooting) - Remote Position Type ... Technical troubleshooting * Ticket resolution * SaaS support operations * User onboarding & access ...

Feedonomics

Technical Support Representative - Remote

$19 - $21/hr

As a Technical Customer Support Representative, you will be responsible for supporting, providing ... REMOTE (Pay Transparency Range - $19.00 - $21.00) The exact salary will be dependent on the ...

Bigcommerce

Technical Support Representative - Remote

OR · Remote

$19 - $21/hr

As a Technical Customer Support Representative, you will be responsible for supporting, providing ... REMOTE (Pay Transparency Range - $19.00 - $21.00) The exact salary will be dependent on the ...

EBSCO

Technical Support Representative

$37K - $52K/yr

Your Opportunity The Technical Support Representative specializes in performing technical support ... This remote position is U.S.-based only (excluding U.S. territories) What You'll Do * Effectively ...

EBSCO

Technical Support Representative

$37K - $52K/yr

Your Opportunity The Technical Support Representative specializes in performing technical support ... This remote position is U.S.-based only (excluding U.S. territories) What You'll Do * Effectively ...

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Remote Technical Support Electrician information

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$14

$26

$44

How much do remote technical support electrician jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for remote technical support electrician in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are some common challenges faced by Remote Technical Support Electricians, and how can they be overcome?

Remote Technical Support Electricians often face challenges such as diagnosing electrical issues without being physically present on-site and communicating complex technical instructions to non-technical clients. Overcoming these obstacles typically involves leveraging video call technology, clear documentation, and sometimes guiding on-site personnel through step-by-step troubleshooting. Strong communication skills and adaptability are essential, as is staying updated on the latest electrical codes and remote diagnostic tools. Building a collaborative relationship with both clients and on-site teams helps ensure efficient problem resolution.

What are the key skills and qualifications needed to thrive as a Remote Technical Support Electrician, and why are they important?

To thrive as a Remote Technical Support Electrician, you need a solid background in electrical systems, troubleshooting, and relevant certifications such as a Journeyman or Master Electrician license. Familiarity with remote support software, diagnostic tools, and common electrical codes (like NEC) is typically required. Excellent communication, patience, and problem-solving skills help you effectively guide clients and resolve issues from a distance. These abilities are crucial for ensuring safety, accurate diagnosis, and customer satisfaction when providing technical support remotely.

What does a Remote Technical Support Electrician do?

A Remote Technical Support Electrician provides troubleshooting, guidance, and technical assistance for electrical systems and equipment, typically from a remote location. They use phone, email, or online tools to help customers and field technicians diagnose and resolve electrical issues. Their responsibilities may include interpreting wiring diagrams, assisting with repairs, and ensuring compliance with safety standards. This role requires strong electrical knowledge, communication skills, and the ability to solve problems without being physically present on-site.

What is the difference between Remote Technical Support Electrician vs Field Electrician?

AspectRemote Technical Support Electrician
CertificationsElectrical certifications, such as NEC or state licenses, often required
Work EnvironmentPrimarily remote, providing troubleshooting and guidance via phone or online
Employer & IndustryElectrical service companies, manufacturers, or tech support firms
Job FocusDiagnosing issues, guiding on repairs, and remote troubleshooting

Field Electricians work onsite at physical locations, performing installations, repairs, and maintenance, while Remote Technical Support Electricians provide remote troubleshooting and technical assistance. Both roles require electrical certifications, but their work environments and daily tasks differ significantly.

Infographic showing various Remote Technical Support Electrician job openings in the United States as of June 2026, with employment types broken down into 81% Full Time, 9% Part Time, 5% Temporary, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
Technical Support Scientist, NGS - EMEA

Technical Support Scientist, NGS - EMEA

Twist BioScience

Remote

Full-time

Posted 7 days ago

Twist Bioscience rating

7.7

Company rating: 7.7 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

The Scientific Technical Support Specialist will be responsible for providing best in class technical support and consultation to customers and Twist Bioscience's field-based sales team. The position will specifically support Twist's NGS Application Products.What You'll Be Doing:Provide clear, accurate, and solutions-oriented technical support via phone, email, and/or live chat to customers and field sales teams.Ensure customer interactions promote Twist's brand and create high customer loyalty and satisfaction.Provide basic application support and perform troubleshooting for field sales teams and customers.Assist in the development and implementation of plans to improve technical services and capabilities while working towards corporate/individual revenue and customer allegiance goals.Effectively communicate competitive information and additional sales opportunities to Marketing and Field Sales. Provide feedback to Production personnel for product improvements.Track customer satisfaction and work to continually improve customer satisfaction.Facilitate and participate in customer complaint troubleshooting with the Development and Production teams and other technical experts.Participate and assist in technical training sessions, as needed.Each Twist employee is responsible for complying with applicable Quality Management System (QMS)/Information Security Management System (ISMS) standards in the execution of their daily activities and ensuring product or service meets regulatory requirements, customer requirements and the established QMS/ISMS policies and procedures.What You'll Bring to the Team:Ph.D preferred or Master's degree in Molecular Biology, Genetics, or related Life Sciences degree with 3-5 years of industry experience.Requires an in-depth knowledge of synthetic DNA and molecular biology laboratory techniques; minimum of 3 years hands-on experience using NGS technologiesPreferred Target Enrichment Must be able to communicate effectively with a wide variety of people and have strong interpersonal skills.Excellent computer skills using Microsoft Office and G-Suite; experience with Salesforce and Customer Relationship Management and Enterprise Resource Planning software a plus.Experience providing remote technical support a plus.Flexible work hours are a requirement, this role supports different time zones. Salary: .

Date posted: 12/06/2025

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