Stellantis Mopar Technical Service Operations is seeking a Field Technical Service Manager to lead initiatives focused on improving customer satisfaction and reducing vehicle buybacks across the
New
Stellantis Mopar Technical Service Operations is seeking a Field Technical Service Manager to lead initiatives focused on improving customer satisfaction and reducing vehicle buybacks across the
New
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Southfield, MI · On-site +1
Position Description: * Manage the relationship with single client or 2 small clients. * Responsible for ensuring the overall success of a program including interfacing with internal/external
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Southfield, MI · On-site +1
Position Description: * Manage the relationship with single client or 2 small clients. * Responsible for ensuring the overall success of a program including interfacing with internal/external
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WORK LOCATION:Ann Arbor MI, Chantilly VA or Remote US (Eastern Time Zone) FLSA STATUS: Exempt SALARY RANGE: The anticipated salary range for this role is $127,000 to $165,000 annually. This range
Technical Project Manager (Senior to Staff level)
Ann Arbor, MI · On-site +1
$127K - $165K/yr
WORK LOCATION:Ann Arbor MI, Chantilly VA or Remote US (Eastern Time Zone) FLSA STATUS: Exempt SALARY RANGE: The anticipated salary range for this role is $127,000 to $165,000 annually. This range
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Job Summary May Mobility is entering an exciting phase of growth and our team is expanding quickly. We are looking for a Senior Program Manager to be the link between all vehicle development
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Summary This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in
Psychology Program Manager
Ann Arbor, MI · On-site +1
$144K - $188K/yr
Summary This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in
$14.50 - $19.50/hr
Overview Join our growing data security company as a Marketing Design Intern. In this role, you'll support our marketing team by creating visually arresting images and videos that communicate complex
$14.50 - $19.50/hr
Overview Join our growing data security company as a Marketing Design Intern. In this role, you'll support our marketing team by creating visually arresting images and videos that communicate complex
$14.50 - $19.25/hr
Overview Join our growing data security company as a Marketing Design Intern. In this role, you'll support our marketing team by creating visually arresting images and videos that communicate complex
$14.50 - $19.25/hr
Overview Join our growing data security company as a Marketing Design Intern. In this role, you'll support our marketing team by creating visually arresting images and videos that communicate complex
$13.75 - $18.50/hr
Overview Join our growing data security company as a Marketing Design Intern. In this role, you'll support our marketing team by creating visually arresting images and videos that communicate complex
$13.75 - $18.50/hr
Overview Join our growing data security company as a Marketing Design Intern. In this role, you'll support our marketing team by creating visually arresting images and videos that communicate complex
Psychology Intern - Caro Center
Caro, MI · On-site +1
Location : Caro, MI Job Type: Internship - Non Paid Remote Employment: Flexible/Hybrid Job Number: 4301-21-Psychintern Department: Health and Human Services - Caro Center Opening Date: 09/11/2023
Psychology Intern - Caro Center
Caro, MI · On-site +1
Location : Caro, MI Job Type: Internship - Non Paid Remote Employment: Flexible/Hybrid Job Number: 4301-21-Psychintern Department: Health and Human Services - Caro Center Opening Date: 09/11/2023
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Overview Join our growing data security company as a Marketing Design Intern. In this role, you'll support our marketing team by creating visually arresting images and videos that communicate complex
$14 - $18.50/hr
Overview Join our growing data security company as a Marketing Design Intern. In this role, you'll support our marketing team by creating visually arresting images and videos that communicate complex
$14.75 - $19.75/hr
Overview Join our growing data security company as a Marketing Design Intern. In this role, you'll support our marketing team by creating visually arresting images and videos that communicate complex
$14.75 - $19.75/hr
Overview Join our growing data security company as a Marketing Design Intern. In this role, you'll support our marketing team by creating visually arresting images and videos that communicate complex
$13 - $17.50/hr
Overview Join our growing data security company as a Marketing Design Intern. In this role, you'll support our marketing team by creating visually arresting images and videos that communicate complex
$13 - $17.50/hr
Overview Join our growing data security company as a Marketing Design Intern. In this role, you'll support our marketing team by creating visually arresting images and videos that communicate complex
$15.25 - $20.25/hr
Overview Join our growing data security company as a Marketing Design Intern. In this role, you'll support our marketing team by creating visually arresting images and videos that communicate complex
$15.25 - $20.25/hr
Overview Join our growing data security company as a Marketing Design Intern. In this role, you'll support our marketing team by creating visually arresting images and videos that communicate complex
$13.75 - $18.50/hr
Overview Join our growing data security company as a Marketing Design Intern. In this role, you'll support our marketing team by creating visually arresting images and videos that communicate complex
$13.75 - $18.50/hr
Overview Join our growing data security company as a Marketing Design Intern. In this role, you'll support our marketing team by creating visually arresting images and videos that communicate complex
$13.75 - $18.50/hr
Overview Join our growing data security company as a Marketing Design Intern. In this role, you'll support our marketing team by creating visually arresting images and videos that communicate complex
$13.75 - $18.50/hr
Overview Join our growing data security company as a Marketing Design Intern. In this role, you'll support our marketing team by creating visually arresting images and videos that communicate complex
$14.75 - $19.50/hr
Overview Join our growing data security company as a Marketing Design Intern. In this role, you'll support our marketing team by creating visually arresting images and videos that communicate complex
$14.75 - $19.50/hr
Overview Join our growing data security company as a Marketing Design Intern. In this role, you'll support our marketing team by creating visually arresting images and videos that communicate complex
$14.25 - $18.75/hr
Overview Join our growing data security company as a Marketing Design Intern. In this role, you'll support our marketing team by creating visually arresting images and videos that communicate complex
$14.25 - $18.75/hr
Overview Join our growing data security company as a Marketing Design Intern. In this role, you'll support our marketing team by creating visually arresting images and videos that communicate complex
$14 - $18.75/hr
Overview Join our growing data security company as a Marketing Design Intern. In this role, you'll support our marketing team by creating visually arresting images and videos that communicate complex
$14 - $18.75/hr
Overview Join our growing data security company as a Marketing Design Intern. In this role, you'll support our marketing team by creating visually arresting images and videos that communicate complex
Evaluation Intern
Lansing, MI · On-site +1
$15.25 - $20.25/hr
*We are now accepting internship applications* The MDHHS mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be
Evaluation Intern
Lansing, MI · On-site +1
$15.25 - $20.25/hr
*We are now accepting internship applications* The MDHHS mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be
Remote Technical Program Manager Intern information
What does a remote technical program manager intern do?
A Remote Technical Program Manager Intern assists in planning, coordinating, and executing technical projects for a company, all while working from a remote location. They help manage project timelines, facilitate communication between engineering teams and stakeholders, track progress, and identify potential risks or blockers. The role combines project management skills with an understanding of technology, giving interns valuable experience in overseeing complex technical initiatives. Interns often use collaboration tools and attend virtual meetings to stay connected with their teams.
What are the key skills and qualifications needed to thrive as a remote technical program manager intern?
To thrive as a Remote Technical Program Manager Intern, you need a foundational understanding of project management principles, technical acumen (often in software development or IT), and enrollment in or completion of a relevant degree program. Familiarity with tools like Jira, Trello, Agile/Scrum methodologies, and basic knowledge of cloud platforms is typically expected. Strong communication, organization, and problem-solving abilities are crucial soft skills for coordinating remote teams and managing multiple projects. These skills ensure effective project execution, clear stakeholder communication, and successful delivery of technical initiatives in a distributed work environment.
What are some common challenges faced by remote technical program manager interns, and how are they typically addressed?
Remote Technical Program Manager Interns often face challenges such as coordinating across multiple time zones, maintaining clear communication among geographically dispersed teams, and keeping projects on track without in-person oversight. These challenges are typically addressed by using collaboration tools like Slack, Zoom, and project management software, setting regular check-ins, and establishing clear documentation and workflows. Proactively seeking feedback and building strong relationships with mentors and team members also helps interns succeed in a remote environment.
What is the difference between Remote Technical Program Manager Intern vs Remote Software Engineer Intern?
| Aspect | Remote Technical Program Manager Intern | Remote Software Engineer Intern |
|---|---|---|
| Required Credentials | Typically pursuing or holding a degree in management, business, or related fields; some technical background preferred | Enrolled in or recent graduate of computer science, software engineering, or related technical programs |
| Work Environment | Supports project coordination, stakeholder communication, and program planning in a remote setting | Focuses on coding, software development, and technical problem-solving remotely |
| Employer & Industry Usage | Used across tech companies, startups, and large corporations managing projects remotely | Commonly found in tech companies, startups, and software firms working remotely |
The main difference is that the Remote Technical Program Manager Intern focuses on coordinating projects and managing stakeholders, while the Remote Software Engineer Intern concentrates on coding and developing software. Both roles are remote, but they require different skill sets and focus areas within the tech industry.
What cities in Michigan are hiring for Remote Technical Program Manager Intern jobs?
Cities in Michigan with the most Remote Technical Program Manager Intern job openings:
Stellantis rating
7.5
Based on 131 frontline employees who took The Breakroom Quiz
15th of 45 rated automakers
Job description
Stellantis Mopar Technical Service Operations is seeking a Field Technical Service Manager to lead initiatives focused on improving customer satisfaction and reducing vehicle buybacks across the United States market. This position serves as the primary liaison between Technical Service Operations, Field Operations, Customer Care, Quality Engineering, Dealer personnel, and third-party partners to drive timely and accurate vehicle repairs, resolve customer concerns, and improve overall service execution.
The role provides leadership and direction for a North American network of field service personnel who support Stellantis dealerships by delivering in-dealership and remote technical assistance, troubleshooting complex diagnostic and repair concerns, supporting dealer service operations, and serving as subject matter experts for Stellantis brands. The Field Technical Service Manager ensures field resources are effectively deployed, aligned to organizational priorities, and equipped to resolve complex vehicle concerns while driving customer satisfaction and reducing buyback risk.
Duties Include:
- Manage and oversee a North American network of field service personnel to support in-dealer and remote technical service support for complex vehicle diagnostic and repair concerns, emerging product issues, and vehicles with elevated buyback risk.
- Lead and coordinate all buyback reduction initiatives across the organization, ensuring alignment of actions, priorities, and resources to minimize vehicle repurchase risk.
- Serve as project manager for cross-functional buyback reduction activities, facilitating stakeholder meetings, monitoring progress, and driving accountability for deliverables and results.
- Identify process gaps, execution failures, and systemic barriers that delay vehicle repairs, and develop corrective actions that improve response times and service outcomes.
- Partner with Customer Care, Quality Engineering, Supply Chain, Business Centers, dealer personnel, and third-party vendors to resolve vehicle concerns and customer escalations.
- Analyze business performance data, identify trends, and develop reporting tools that improve visibility into at-risk vehicles, case status, escalation activity, and program effectiveness.
- Lead the development and enhancement of systems, dashboards, reporting solutions, and case management processes that support improvement in repair outcomes and buyback reduction.
- Monitor field activity, measure program effectiveness, and identify opportunities for continuous improvement and implement solutions that enhance operational efficiency, customer satisfaction, dealer performance, and buyback prevention outcomes.
- Develop and maintain process documentation, presentation materials, business updates, and executive-level communications to support organizational objectives.
- Provide leadership, direction, coaching, and performance oversight for field technical service personnel and third-party partners supporting Stellantis dealerships throughout North America.
Success in This Role:
- Ensures timely resolution of vehicle concerns and customer escalations while improving overall customer satisfaction.
- Reduces vehicle buyback activity through effective program leadership, stakeholder engagement, and execution of corrective actions.
- Delivers process improvements, reporting enhancements, and system solutions that increase operational effectiveness and visibility.
- Identifies and removes barriers that prevent timely vehicle repair and dealer resolution.
- Provides meaningful business insights through data analysis, trend identification, and executive reporting.
- Demonstrates strong collaboration across Mopar, dealer operations, and third-party partners.
- Balances operational responsibilities with strategic initiatives to achieve business objectives and performance targets.
- Communicates effectively with stakeholders at all organizational levels, including executive leadership.
- Builds and develops a high-performing field technical service organization capable of resolving complex diagnostic and repair challenges throughout the dealer network.
- Ensures field personnel are effectively supporting dealer service teams, improving repair outcomes, and enhancing the customer experience.
- Leverages field technical insights to influence quality improvements, service processes, training needs, and organizational priorities.
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