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Remote Tech Chat Support Jobs in Seattle, WA (NOW HIRING)

Systems Support Engineer

Tacoma, WA ยท On-site +1

$55 - $58/hr

Aug 3, 2026 Aquent is proud to partner with a pioneering leader in advanced vehicle technology, an ... Initially, focus on helping customers resolve issues connecting to remote development environments ...

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Remote Tech Chat Support information

See Seattle, WA salary details

$30.7K

$49.5K

$75.1K

How much do remote tech chat support jobs pay per year?

As of Aug 22, 2026, the average yearly pay for remote tech chat support in Seattle, WA is $49,482.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,700.00 and $53,500.00 per year, depending on experience, location, and employer.

What is a remote tech chat support?

Remote Tech Chat Support jobs involve assisting customers with technical issues or inquiries through online chat platforms, rather than via phone or in-person interactions. Professionals in these roles help troubleshoot problems, provide product or software guidance, and resolve technical concerns efficiently using written communication. Working remotely, they often serve clients from various industries, ensuring customer satisfaction and clear technical support without geographic constraints.

What are the key skills and qualifications needed to thrive as a remote tech chat support?

To thrive as a Remote Tech Chat Support specialist, you need strong technical troubleshooting skills, knowledge of computer systems and software, and at least a high school diploma or equivalent. Familiarity with ticketing systems, live chat platforms, and CRM software is typically required, and some roles may value certifications like CompTIA A+ or Microsoft Certified Professional. Excellent written communication, patience, and problem-solving abilities help you connect effectively with customers and resolve issues efficiently. These skills and qualities are critical for delivering timely, accurate support, ensuring customer satisfaction, and maintaining company reputation in a remote environment.

What are some common challenges faced by remote tech chat support professionals, and how can they be addressed?

Remote Tech Chat Support professionals often encounter challenges such as troubleshooting complex technical issues without direct access to the user's device and managing multiple chat conversations simultaneously. To address these challenges, it's important to develop strong problem-solving skills, utilize available remote diagnostic tools, and follow structured troubleshooting protocols. Additionally, clear written communication is vital to ensure users understand instructions, and collaborating with team members through internal chat channels can help resolve escalated or unfamiliar issues efficiently.

What is the difference between Remote Tech Chat Support vs Remote Technical Support Specialist?

AspectRemote Tech Chat SupportRemote Technical Support Specialist
CredentialsTypically requires basic IT knowledge, certifications like CompTIA A+ are commonOften requires advanced certifications like Network+ or Cisco certifications
Work EnvironmentRemote, chat-based customer supportRemote, technical troubleshooting via chat, email, or phone
Employer & IndustryCustomer service departments in tech companies, ISPs, software firmsIT service providers, tech support companies, hardware vendors

Remote Tech Chat Support focuses on assisting customers through chat with basic technical issues, while Remote Technical Support Specialists handle more complex technical problems, often requiring advanced certifications. Both roles are remote and industry-specific, but differ in technical complexity and certification requirements.

Remote Licensed Mental Health Counselor - Full-Time Position

Gallant Young & Adult Healthcare

Renton, WA โ€ข Remote

Full-time

Medical, Retirement, PTO

Posted 3 days ago

New


Job description

Position Overview

Gallant Young & Adult Healthcare is seeking a dedicated and experienced Licensed Mental Health Counselor to join our innovative team on a full-time remote basis. This role focuses on providing top-tier psychotherapy services to a diverse adult population, emphasizing emotional well-being and mental health improvement through our technology-enabled platform.

About the Organization

As a leading 100% online mental health clinic, Gallant Young & Adult Healthcare prioritizes patient care by making therapy accessible and affordable. Our mission is to enhance emotional health through easy-to-navigate, technology-backed care pathways. We strive to foster a compassionate and supportive atmosphere, where both our patients and therapists can thrive.

Work Environment

This position offers the flexibility of remote work, allowing counselors to manage their schedule and work from any location. Our outpatient office model ensures that all client interactions occur via secure video chat, eliminating the need for commuting and providing a comfortable setting to focus on therapy delivery. As part of our virtual team, you will collaborate with a network of skilled professionals committed to clinical excellence.

Key Responsibilities
  • Conduct thorough assessments of adult clients to determine mental health needs and develop individualized treatment plans.
  • Provide evidence-based therapy, particularly utilizing Cognitive Behavioral Therapy (CBT), while adapting approaches based on client feedback and progress.
  • Maintain accurate and timely documentation of therapy sessions, ensuring compliance with organizational and regulatory standards.
  • Engage in regular consultations and collaboration with fellow therapists to share best practices and refine treatment methodologies.
  • Participate in ongoing training and professional development to stay current with therapeutic techniques and mental health trends.
  • Utilize technology for scheduling sessions, managing caseloads, and tracking patient outcomes to enhance client care.
Patient Population / Client Focus

The primary focus will be on working with adults facing various mental health challenges, including anxiety, depression, trauma, and relationship issues. Understanding the unique experiences and backgrounds of our clients is crucial for fostering a therapeutic alliance that promotes healing and growth.

Qualifications
  • A Bachelorโ€™s degree in a relevant field from a regionally accredited institution is required.
  • An active license in counseling, social work, marriage and family therapy, or psychology (e.g., LMFT, LMHC, or LICSW).
  • In-depth knowledge and practical experience with evidence-based therapeutic practices, especially Cognitive Behavioral Therapy (CBT).
  • Strong written communication skills to create clear, concise documentation of client sessions and progress.
  • Ability to maintain a clean professional record, free from any disciplinary actions.
Preferred Experience
  • Minimum of two years of clinical experience in delivering psychotherapy to adult patients.
  • Familiarity with electronic health records (EHR) and telehealth platforms for effective session management.
  • Experience in a remote work setting and adapting therapeutic practices for virtual environments.
Compensation and Benefits

The position offers a competitive salary range of USD 80,000 to 100,000 annually, depending on experience and qualifications. In addition to a compelling salary, the role includes a sign-on bonus of up to $1,000 as well as a comprehensive benefits package. This package encompasses health insurance, retirement plans, paid time off, and coverage for no-shows and late cancellations.

Career Growth Opportunities

At Gallant Young & Adult Healthcare, we believe in empowering our team members through ongoing professional development. Counselors will have the opportunity to expand their skill set through training, stay on top of industry trends, and advance in their career within a supportive environment that encourages growth and advancement.

Why Join Our Team

By joining Gallant Young & Adult Healthcare, you become a part of a team that values mental health for both patients and employees. Our work-life balance allows counselors to set their hours, enabling a fulfilling career without compromising personal life. You'll work alongside a team of intelligent, compassionate professionals who are dedicated to providing therapy and support while enjoying the autonomy of remote work.

Application Information

If you are a licensed therapist looking to make a lasting impact and join a forward-thinking organization, we encourage you to apply! Please submit your CV and a cover letter outlining your qualifications and passion for mental health care. We look forward to hearing from you!