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Remote Tech Chat Support Jobs in Dallas, TX (NOW HIRING)

Cayenta

(Remote) Support Analyst

Allen, TX · Remote

At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues ... technology for medium to large utility clients. We provide innovative end-to-end CIS and ERP ...

MMC Group

IT Customer Service Representative

Irving, TX · Remote

$22.23/hr

* Technologist to respond to the incidents / issues reported by Customer predominantly through Voice Interaction and also through email, chat & remote support. * Technologist to identify, investigate ...

Sweve Tech LTD

Customer Service Representative

Dallas, TX · Remote

$20 - $25/hr

Sweve Tech LTD is looking for a skilled and dedicated Remote Customer Service Representative to ... Support and Communication: - Respond promptly to customer inquiries via phone, email, and live chat ...

theITSC

Be Seen First

Remote IT Support (WFH Tech Advisor)

Garland, TX · Remote

$45K - $65K/yr

... , business software and mobile devices ... Support covers technical details as well as "how-to" questions for a variety of topics including ...

Axxys Technologies, Inc.

Support Specialist

Plano, TX · Remote

Company Description Axxys Technologies, Inc. (www.axxys.com) is a provider of managed IT services, ... The Support Specialist will work from the remote service board queue in the Axxys PSA system and ...

Aerwave

Customer Support Representative II

Dallas, TX · On-site +1

$16.75 - $21.50/hr

Answer inbound customer inquiries via phone, email, chat, or other communication channels in a ... Performs remote troubleshooting through diagnostic techniques and pertinent questions. * Provides ...

Liveops

Remote Customer Service Representative

Euless, TX · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Frisco, TX · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Dallas, TX · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Keller, TX · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

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Showing results 21-40

All JobsTech Chat Support JobsRemote Tech Chat Support JobsRemote Tech Chat Support Jobs in Dallas, TX

Remote Tech Chat Support information

See Dallas, TX salary details

$26.7K

$43K

$65.3K

How much do remote tech chat support jobs pay per year?

As of Aug 10, 2026, the average yearly pay for remote tech chat support in Dallas, TX is $43,012.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,100.00 and $46,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by remote tech chat support professionals, and how can they be addressed?

Remote Tech Chat Support professionals often encounter challenges such as troubleshooting complex technical issues without direct access to the user's device and managing multiple chat conversations simultaneously. To address these challenges, it's important to develop strong problem-solving skills, utilize available remote diagnostic tools, and follow structured troubleshooting protocols. Additionally, clear written communication is vital to ensure users understand instructions, and collaborating with team members through internal chat channels can help resolve escalated or unfamiliar issues efficiently.

What is the difference between Remote Tech Chat Support vs Remote Technical Support Specialist?

AspectRemote Tech Chat SupportRemote Technical Support Specialist
CredentialsTypically requires basic IT knowledge, certifications like CompTIA A+ are commonOften requires advanced certifications like Network+ or Cisco certifications
Work EnvironmentRemote, chat-based customer supportRemote, technical troubleshooting via chat, email, or phone
Employer & IndustryCustomer service departments in tech companies, ISPs, software firmsIT service providers, tech support companies, hardware vendors

Remote Tech Chat Support focuses on assisting customers through chat with basic technical issues, while Remote Technical Support Specialists handle more complex technical problems, often requiring advanced certifications. Both roles are remote and industry-specific, but differ in technical complexity and certification requirements.

What are the key skills and qualifications needed to thrive as a remote tech chat support?

To thrive as a Remote Tech Chat Support specialist, you need strong technical troubleshooting skills, knowledge of computer systems and software, and at least a high school diploma or equivalent. Familiarity with ticketing systems, live chat platforms, and CRM software is typically required, and some roles may value certifications like CompTIA A+ or Microsoft Certified Professional. Excellent written communication, patience, and problem-solving abilities help you connect effectively with customers and resolve issues efficiently. These skills and qualities are critical for delivering timely, accurate support, ensuring customer satisfaction, and maintaining company reputation in a remote environment.

What is a remote tech chat support?

Remote Tech Chat Support jobs involve assisting customers with technical issues or inquiries through online chat platforms, rather than via phone or in-person interactions. Professionals in these roles help troubleshoot problems, provide product or software guidance, and resolve technical concerns efficiently using written communication. Working remotely, they often serve clients from various industries, ensuring customer satisfaction and clear technical support without geographic constraints.
What cities near Dallas, TX are hiring for Remote Tech Chat Support jobs? Cities near Dallas, TX with the most Remote Tech Chat Support job openings:
Remote Tech Chat Support jobs near you

Senior Remote Sensing Technician

Westwood Professional Services, Inc.

Dallas, TX • On-site, Remote

Full-time

Re-posted 21 hours ago

Westwood Professional Services rating

8.6

Company rating: 8.6 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

102nd of 446 rated engineering

Job description

Job Type
Full-time
Description
Westwood Professional Services, Inc. is seeking a Senior Remote Sensing Technician to join our team. Westwood's growing Geospatial Department provides professional-level products to its clients, leveraging the latest in industry technology. Westwood has a highly experienced, dynamic team dedicated to providing high-level professional services to our clients.
The Senior Remote Sensing Technician is responsible for post-processing aerial data to final deliverables supporting multiple markets and users. This role involves ensuring the accuracy and reliability of all deliverables created from LiDAR and imagery data from both manned and unmanned aircraft, troubleshooting technical issues, and conducting quality control checks. The Senior Remote Sensing Technician will work closely with Remote Sensing Project Leads and other stakeholders to support the successful execution of projects.
Requirements
Duties and Responsibilities:
  • Work closely with Remote Sensing Leadership and Project Leads to meet project expectations.
  • Perform post-processing procedures according to internal guidelines and industry best practices.
  • Create final deliverables based on project scope for various markets ready for the client as final deliverables.
  • Troubleshoot technical issues related aerial datasets.
  • Conduct thorough quality control checks to ensure the accuracy and reliability from junior technicians.
  • Stay updated on the latest advancements and best practices in remote sensing.
  • Assist in the development and implementation of standard operating procedures for aerial deliverables.
  • Collaborate with software vendors to address issues and obtain necessary support.
  • Participate in training programs and workshops to enhance technical knowledge and skills.
  • Assist with testing and implementation of new software.

Required Experience:
  • Minimum 5+ years of experience or Associate degree or equivalent in a related field (e.g., geomatics, surveying, remote sensing).
  • Minimum 3+ years in a senior technician role.
  • ASPRS certifications highly desired.
  • Strong understanding of LiDAR and remote sensing principles and data processing.
  • Proficiency in using Remote Sensing software and tools, such as, TerraSolid, RiProcess, MicroStation, MetaShape, Photoshop, PLS-CADD, TopoDOT.
  • In depth knowledge of coordinate systems and projections.
  • Industry experience in power generation and delivery, DOT, and renewables.
  • Scripting and light programming knowledge to support automation.
  • Familiarity with surveying techniques and equipment for project control understanding.
  • Excellent problem-solving and troubleshooting skills.
  • Strong attention to detail and ability to work with precision.
  • Effective communication and teamwork skills.
  • Ability to work independently and manage multiple tasks simultaneously.
  • Willingness to adapt to changing technologies and industry trends.

Note: This job description is a general outline of the key responsibilities and qualifications of a Remote Sensing Calibration Technician. It is not exhaustive and may be subject to change based on the specific needs of the organization and projects.
About Westwood Professional Services, Inc. (Westwood)
At Westwood, our purpose is to create a better world for people through our work. We transform the energy grid, design resilient infrastructure, and develop communities that will flourish today and for future generations. With over 50 years of experience and a legacy of innovation, we stand at the forefront of our industry, dedicated to understanding the unique needs of the markets we serve.
Join us in creating a better world.
In 2024, Zweig Group ranked Westwood nationally at #13 and #40, respectively, on its Hot Firms and Best Firms to Work for lists. Zweig also awarded Westwood one national 1st place award for Marketing Excellence. Westwood was recently recognized as #83 in the ENR Top 500 Firms in 2024. The firm consistently ranks on the industry's top 25 lists and receives recognition for its involvement in award-winning projects nationwide.
Westwood provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We believe that diverse backgrounds strengthen our business. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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