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Remote Tagalog Call Center Jobs in Wethersfield, CT

EASTERN ACCOUNT SYSTEMS

Collector

Portland, CT · Remote

$14/hr

... call center, or collections environment to join our dynamic team in our office. Even if you don't ... Training will be fully remote, via video meetings. Applicants must complete all training ...

The Hartford

Customer Care Representative

Hartford, CT · Remote

$46K - $69K/yr

This role will have a 100% Remote Work arrangement. However, to broaden career growth ... A demonstrated background in customer service, call center, insurance, retail, restaurant or a ...

Kobie Marketing

Sr. Account Manager

Hartford, CT · On-site +1

As a remote-first organization headquartered in St. Petersburg, Florida, Kobie values meaningful in ... Strong background managing operational workstreams and KPIs (call center, customer inquiries etc ...

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Showing results 21-40

All JobsTagalog Call Center JobsRemote Tagalog Call Center JobsRemote Tagalog Call Center Jobs in Wethersfield, CT

Remote Tagalog Call Center information

See Wethersfield, CT salary details

$10

$17

$24

How much do remote tagalog call center jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote tagalog call center in Wethersfield, CT is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a remote Tagalog call center?

A Remote Tagalog Call Center is a customer service operation where agents who are fluent in Tagalog work from home or another remote location to handle calls, emails, or chats. These agents assist Tagalog-speaking customers with inquiries, technical support, or other services, often on behalf of companies based in different countries. Remote call centers allow businesses to provide support in the Tagalog language without requiring a physical office, offering flexibility for both employers and employees. This setup is especially beneficial for reaching Filipino clients or customers who prefer to communicate in their native language.

What are the key skills and qualifications needed to thrive as a remote Tagalog call center agent?

To thrive as a Remote Tagalog Call Center Agent, you need fluency in Tagalog and English, strong communication skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is typically required. Excellent listening skills, patience, and problem-solving abilities help agents build rapport and resolve customer issues efficiently. These skills are crucial for providing high-quality support, ensuring customer satisfaction, and maintaining a positive company reputation in a remote work environment.

What are some common challenges faced by remote Tagalog call center agents, and how can they be managed effectively?

Remote Tagalog Call Center agents often face challenges such as maintaining clear communication without face-to-face cues, managing time zones if handling international clients, and staying motivated in a home-based environment. To manage these, agents should establish a dedicated workspace, use active listening skills, and regularly communicate with their supervisors and teammates through virtual meetings. Leveraging collaboration tools and adhering to set schedules also help maintain productivity and foster a sense of team connection.

What is the difference between Remote Tagalog Call Center vs Remote Customer Service Representative?

AspectRemote Tagalog Call CenterRemote Customer Service Representative
CredentialsBasic customer service skills, possibly bilingual in TagalogCustomer service skills, sometimes specific product knowledge
Work EnvironmentHome-based call center setup, headset, computerHome or office, computer and phone required
Industry UsageCall centers serving Filipino or international clientsVarious industries including retail, tech, healthcare
Search & Comparison IntentFocus on Filipino language support, remote call center jobsGeneral customer service roles, remote work opportunities

The Remote Tagalog Call Center primarily involves handling customer inquiries via phone in Tagalog, often for international or Filipino clients. In contrast, a Remote Customer Service Representative may handle a broader range of customer interactions across various industries, not necessarily in Tagalog. Both roles require strong communication skills and basic technical setup, but the language requirement and industry focus distinguish them.

What are the most commonly searched types of Tagalog Call Center jobs in Wethersfield, CT?

The most popular types of Tagalog Call Center jobs in Wethersfield, CT are:

What are popular job titles related to Remote Tagalog Call Center jobs in Wethersfield, CT?

For Remote Tagalog Call Center jobs in Wethersfield, CT, the most frequently searched job titles are:

What job categories do people searching Remote Tagalog Call Center jobs in Wethersfield, CT look for?

The top searched job categories for Remote Tagalog Call Center jobs in Wethersfield, CT are:

What cities near Wethersfield, CT are hiring for Remote Tagalog Call Center jobs?

Cities near Wethersfield, CT with the most Remote Tagalog Call Center job openings:

Remote Tagalog Call Center jobs near you

Admissions Specialist II

Aware Recovery Care, Inc.

Middletown, CT • On-site, Remote

$22 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

Key responsibilities include completing initial assessments to determine eligibility for services and facilitating the clinical assessment process. The coordinator must document all communications and actions diligently, ensuring a high level of client care throughout the admissions process. The role is performance-driven, with metrics focusing on conversion rates, call volume, and appointment completion rates.
Position Highlights
  • This role is remote with employees virtually reporting to the Corporate office in Middletown, Connecticut office.
    • Candidate must reside in one of the following states: CT, FL, GA, IN, KY, ME, MA, NH, OH, RI, VA, NJ, NY, PA, TX
  • The hours are full-time at 40 hours per week.
    • Expected office hours are Tuesday through Saturday, 11:30am to 8pm.
  • The pay for this role is $22-$24 an hour, contingent on experience and education

DUTIES:
  • Answer incoming calls and respond to requests for information in a timely fashion
  • Identifies potential red flags and determines appropriate pathway and assessment process based on client need
  • Collect appropriate demographic information from incoming leads and enter into CRM & EHR
  • Check insurance in electronic verification system to verify current health insurance coverage and eligibility; can confidently interpret a verification of benefits, convey financial quote to client & discuss payment options
  • Complete initial assessment with clients to determine eligibility and facilitate clinical assessment process
  • Proficiency in operation of CRM and EHR software
  • Documents all communication and actions across platforms
  • Ensures high level of client care throughout admissions process
  • Held accountable to performance and call center metrics such as conversion rate, call volume & appointment completion rate.

QUALIFICATIONS:
  • Bachelor's degree preferred.
  • Previous experience in a behavioral health setting.
  • Experience with running insurance plans and interpreting benefits.
  • Strong customer service skills.
  • A minimum of two years in the substance use disorder field, particularly in assessing client appropriateness and treatment pathways.
  • Experience with EHR and CRM systems (Salesforce preferred).
  • Experience in a call center or related environment handling high volumes of inbound and outbound calls.
  • Able to maintain a cooperative and positive attitude at all times and approaches patients, colleagues and family members in a professional and welcoming manner
  • Expected to perform all duties within their scheduled work week
  • Comply with State/Federal requirements
  • Ability to use electronic health records, phone systems, customer resource management software, and more general office computer systems
  • Professional and proficient written and verbal communication
  • Appreciation and respect for principles of diversity, equity, and inclusion. Ability to engage with diverse audiences (age, gender, nationality, race/ethnicity, profession, etc.).

Benefits Highlights
Coverage: Health, vision and dental through Cigna, FSA, HSA that comes with an employer match, along with STD, LTD, life insurance, EAP, and more.
Balance: Competitive accrual Paid Time Off (PTO) plan, 10 paid Holidays, 2 paid floating Holidays of your choice, and 7 Days of Sick Time.
Development: Certification/continuing education eligibility, leadership development and 1 paid day off a year to go towards personal professional development.
Retirement: 401(k) retirement plan with Voya.
Culture: Great Place to Work certified #GPTW, dedication to diversity, equity and inclusion, and a growing working environment.
*In order to be eligible for our full benefits package you must be employed full time at a minimum of 32 hours a week*
*Aware Recovery Care is an equal opportunity employer*
**NO PHONE CALLS, PLEASE**
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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