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Remote Tagalog Call Center Jobs in Draper, UT (NOW HIRING)

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Remote Tagalog Call Center information

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How much do remote tagalog call center jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for remote tagalog call center in Draper, UT is $16.74, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $17.98 per hour, depending on experience, location, and employer.

What is a remote Tagalog call center?

A Remote Tagalog Call Center is a customer service operation where agents who are fluent in Tagalog work from home or another remote location to handle calls, emails, or chats. These agents assist Tagalog-speaking customers with inquiries, technical support, or other services, often on behalf of companies based in different countries. Remote call centers allow businesses to provide support in the Tagalog language without requiring a physical office, offering flexibility for both employers and employees. This setup is especially beneficial for reaching Filipino clients or customers who prefer to communicate in their native language.

What is the difference between Remote Tagalog Call Center vs Remote Customer Service Representative?

AspectRemote Tagalog Call CenterRemote Customer Service Representative
CredentialsBasic customer service skills, possibly bilingual in TagalogCustomer service skills, sometimes specific product knowledge
Work EnvironmentHome-based call center setup, headset, computerHome or office, computer and phone required
Industry UsageCall centers serving Filipino or international clientsVarious industries including retail, tech, healthcare
Search & Comparison IntentFocus on Filipino language support, remote call center jobsGeneral customer service roles, remote work opportunities

The Remote Tagalog Call Center primarily involves handling customer inquiries via phone in Tagalog, often for international or Filipino clients. In contrast, a Remote Customer Service Representative may handle a broader range of customer interactions across various industries, not necessarily in Tagalog. Both roles require strong communication skills and basic technical setup, but the language requirement and industry focus distinguish them.

What are the key skills and qualifications needed to thrive as a remote Tagalog call center agent?

To thrive as a Remote Tagalog Call Center Agent, you need fluency in Tagalog and English, strong communication skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is typically required. Excellent listening skills, patience, and problem-solving abilities help agents build rapport and resolve customer issues efficiently. These skills are crucial for providing high-quality support, ensuring customer satisfaction, and maintaining a positive company reputation in a remote work environment.

What are some common challenges faced by remote Tagalog call center agents, and how can they be managed effectively?

Remote Tagalog Call Center agents often face challenges such as maintaining clear communication without face-to-face cues, managing time zones if handling international clients, and staying motivated in a home-based environment. To manage these, agents should establish a dedicated workspace, use active listening skills, and regularly communicate with their supervisors and teammates through virtual meetings. Leveraging collaboration tools and adhering to set schedules also help maintain productivity and foster a sense of team connection.
What are popular job titles related to Remote Tagalog Call Center jobs in Draper, UT? For Remote Tagalog Call Center jobs in Draper, UT, the most frequently searched job titles are:
What job categories do people searching Remote Tagalog Call Center jobs in Draper, UT look for? The top searched job categories for Remote Tagalog Call Center jobs in Draper, UT are:
What cities near Draper, UT are hiring for Remote Tagalog Call Center jobs? Cities near Draper, UT with the most Remote Tagalog Call Center job openings:
Remote Tagalog Call Center jobs near you
Infographic showing various Remote Tagalog Call Center job openings in Draper, UT as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 14% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,829 per year, or $16.7 per hour.

Medical Support Assistant (MSA), Remote - Orem, UT

CLFC Healthcare and Communications

Orem, UT • On-site, Remote

$21.49 - $22/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Job description

Quick Facts
  • Location: Fully remote (work from home). You must reside within 50 miles of a VISN 19 VA Medical Center. VA furnishes the computer equipment.
  • Employment Type: Full-time with benefits (W-2)
  • Compensation: Hourly base set to the Service Contract Act prevailing wage for your location (see the pay range on this posting), plus a $5.55 per hour Health and Welfare benefit and a quarterly performance bonus up to $2,080 per year.
  • Schedule: Monday through Friday, 8:00 AM to 4:30 PM local time (excluding federal holidays)
Position Overview
CLF Consultants LLC is hiring entry-level, fully remote Medical Support Assistants to support the VA VISN 19 Office of Community Care. You work from home and serve Veterans and their families across the VISN 19 region, scheduling primary care visits, specialty clinic appointments, community care consults, and follow-up engagements. Every scheduling interaction directly supports a Veteran accessing healthcare. This is an entry-level federal healthcare role open to candidates with at least six months of customer service experience, basic computer skills, and a high school diploma or GED.
CLFC provides structured onboarding, federal cybersecurity orientation, VA system training (VistA and CPRS), scheduling protocols under VHA Directive 1230, and ongoing coaching to set every team member up for success. The role offers stable weekday scheduling on a long-term federal healthcare program and a genuine gateway into federal healthcare administration.
Key Responsibilities
  • Schedule Veteran appointments for primary care, specialty clinics, and community care in accordance with VHA Directive 1230; meet scheduling accuracy and timeliness standards each shift.
  • Verify and update patient demographics, next of kin, emergency contact, and insurance information with the precision federal records standards require.
  • Document interactions in CPRS and VistA at the volume and accuracy the contract requires, averaging at least 20 cases per day over the week.
  • Coordinate with the Lead Scheduler and care teams; escalate stalled referrals and system issues through defined channels.
  • Provide professional, empathetic customer service to Veterans, family members, and VA staff by phone and secure channels.
  • Complete annual cybersecurity, Privacy Act, and HIPAA training, and maintain strict confidentiality on every record.
Required Qualifications
  • United States citizenship.
  • High school diploma or GED equivalent.
  • Oral and written proficiency in English; basic computer skills.
  • Typing speed of at least 50 words per minute.
  • Minimum 6 months of customer service experience.
  • Ability to pass a federal background investigation (NACI, Low Risk).
  • A quiet, private home workspace within 50 miles of a VISN 19 VA Medical Center, with reliable high speed internet.
Strongly Preferred Qualifications
  • Prior experience in a federal healthcare setting (VA, military health system, federal contractor, or community health center).
  • Familiarity with VistA, CPRS, or VA community care referral systems.
  • Background in healthcare scheduling, medical office administration, insurance verification, or a healthcare call center.
  • Bilingual ability (Spanish or another language spoken across the VISN 19 service area).
  • Military service or military-spouse remote-workforce background.
Compensation and Engagement Details
  • Hourly base pay set to the federal Service Contract Act Wage Determination for your location (see the pay range on this posting).
  • Quarterly performance bonus: Tier 1 up to $520 per quarter, Tier 2 up to $260 per quarter (up to $2,080 annually).
  • Service Contract Act Health and Welfare benefits (health, dental, vision), plus paid sick leave under Executive Order 13706.
  • Paid time off and the federal holiday schedule; retirement plan eligibility after a qualifying period.
  • Structured federal onboarding: cybersecurity attestation, VA system training (VistA, CPRS), and HIPAA compliance.
  • A dedicated CLFC Program Manager and mentor support, with a path to Lead roles as the program grows.
  • Multi-year contract potential: base year plus four option years.
  • Fully remote: no commute, VA-furnished equipment, and a mission-impact role supporting Veteran healthcare access.
About CLFC Healthcare and Communications
CLF Consultants LLC (DBA: CLFC Healthcare and Communications) is a nationwide healthcare staffing and language access services organization supporting federal, state, and local government agencies. With a network of 500 plus healthcare professionals and 200 plus interpreters across the United States, CLFC is a Self-Certified Small Disadvantaged Business. Equal Opportunity Employer.

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