Lead survey strategy and creation, deployment, and analysis of results to uncover actionable ... Ensure research practices comply with ethical standards, including informed consent and protection ...
Lead survey strategy and creation, deployment, and analysis of results to uncover actionable ... Ensure research practices comply with ethical standards, including informed consent and protection ...
Research Analyst - Custom Market Research
Bethesda, MD ยท Remote
$55K - $60K/yr
Remote Overview Collage Group is the only cultural intelligence engine that fuses consumer ... research surveys, analyzing data, creating presentation decks, quality control, and project ...
Quick apply
Research Analyst - Custom Market Research
Bethesda, MD ยท Remote
$55K - $60K/yr
Remote Overview Collage Group is the only cultural intelligence engine that fuses consumer ... research surveys, analyzing data, creating presentation decks, quality control, and project ...
Research Analyst - Custom Market Research
Bethesda, MD ยท On-site +1
$55K - $60K/yr
Remote Overview Collage Group is the only cultural intelligence engine that fuses consumer ... research surveys, analyzing data, creating presentation decks, quality control, and project ...
Research Analyst - Custom Market Research
Bethesda, MD ยท On-site +1
$55K - $60K/yr
Remote Overview Collage Group is the only cultural intelligence engine that fuses consumer ... research surveys, analyzing data, creating presentation decks, quality control, and project ...
Compensation Analyst - Remote
Washington, DC ยท On-site +1
$75K - $95K/yr
Employee selection procedure development and validation research, pay equity and other EEO ... Conduct market benchmarking using survey data platforms and publicly available sources * Assist in ...
Compensation Analyst - Remote
Washington, DC ยท On-site +1
$75K - $95K/yr
Employee selection procedure development and validation research, pay equity and other EEO ... Conduct market benchmarking using survey data platforms and publicly available sources * Assist in ...
Employee selection procedure development and validation research, pay equity and other EEO ... Conduct market benchmarking using survey data platforms and publicly available sources * Assist in ...
Quick apply
Employee selection procedure development and validation research, pay equity and other EEO ... Conduct market benchmarking using survey data platforms and publicly available sources * Assist in ...
Compensation Analyst - Remote
Washington, DC ยท Remote
$75K - $90K/yr
Employee selection procedure development and validation research, pay equity and other EEO ... Conduct market benchmarking using survey data platforms and publicly available sources * Assist in ...
Compensation Analyst - Remote
Washington, DC ยท Remote
$75K - $90K/yr
Employee selection procedure development and validation research, pay equity and other EEO ... Conduct market benchmarking using survey data platforms and publicly available sources * Assist in ...
Compensation Analyst - Remote
Washington, DC ยท Remote
$75K - $90K/yr
Employee selection procedure development and validation research, pay equity and other EEO ... Conduct market benchmarking using survey data platforms and publicly available sources * Assist in ...
Compensation Analyst - Remote
Washington, DC ยท Remote
$75K - $90K/yr
Employee selection procedure development and validation research, pay equity and other EEO ... Conduct market benchmarking using survey data platforms and publicly available sources * Assist in ...
Equity Research Fellow(s) - REMOTE
Washington, DC ยท On-site +1
Advocacy Surveys/Research:2/2.5 - CSAJ works with broad networks to advocacy on critical state and national policy issues. Help plan and conduct advocacy surveys and other research to produce data ...
Equity Research Fellow(s) - REMOTE
Washington, DC ยท On-site +1
Advocacy Surveys/Research:2/2.5 - CSAJ works with broad networks to advocacy on critical state and national policy issues. Help plan and conduct advocacy surveys and other research to produce data ...
Research analysts contributeto quantitative and qualitative research and analysis that examines ... We areespecially interested in candidates with strong quantitative skills who canwork with survey ...
Research analysts contributeto quantitative and qualitative research and analysis that examines ... We areespecially interested in candidates with strong quantitative skills who canwork with survey ...
Research Scientist - Value-based payment (VBP) and delivery system transformation - Chicago, Wash...
Washington, DC ยท On-site +1
Remote work status may be considered for outstanding candidates. Qualified applicants must be ... Design and implement qualitative and quantitative analyses using survey, administrative (e.g ...
Research Scientist - Value-based payment (VBP) and delivery system transformation - Chicago, Wash...
Washington, DC ยท On-site +1
Remote work status may be considered for outstanding candidates. Qualified applicants must be ... Design and implement qualitative and quantitative analyses using survey, administrative (e.g ...
Program Manager - USGS Science & Technical Support Services (Remote)
Fairfax, VA ยท On-site +1
$132K - $171K/yr
Geological Survey (USGS) Science and Technical Support Services program supporting the Mid ... research, water resources management, environmental monitoring, geospatial services, laboratory ...
Program Manager - USGS Science & Technical Support Services (Remote)
Fairfax, VA ยท On-site +1
$132K - $171K/yr
Geological Survey (USGS) Science and Technical Support Services program supporting the Mid ... research, water resources management, environmental monitoring, geospatial services, laboratory ...
Program Manager - USGS Science & Technical Support Services (Remote)
Fairfax, VA ยท Remote
$132K - $170K/yr
Geological Survey (USGS) Science and Technical Support Services program supporting the Mid ... research, water resources management, environmental monitoring, geospatial services, laboratory ...
Quick apply
Program Manager - USGS Science & Technical Support Services (Remote)
Fairfax, VA ยท Remote
$132K - $170K/yr
Geological Survey (USGS) Science and Technical Support Services program supporting the Mid ... research, water resources management, environmental monitoring, geospatial services, laboratory ...
This position is primarily remote with the possibility of limited scheduled travel to the ... Experience supporting telephone-based interviewing, survey research, call center operations, CATI ...
Quick apply
This position is primarily remote with the possibility of limited scheduled travel to the ... Experience supporting telephone-based interviewing, survey research, call center operations, CATI ...
Research & Data Analytics Intern
Arlington, VA ยท Remote
$25/hr
Fully remote, flexible schedule. * Need to be physically based in Connecticut, Florida, Georgia ... Experience with spreadsheets, survey data, or research tools preferred. * Interest in education ...
Quick apply
Research & Data Analytics Intern
Arlington, VA ยท Remote
$25/hr
Fully remote, flexible schedule. * Need to be physically based in Connecticut, Florida, Georgia ... Experience with spreadsheets, survey data, or research tools preferred. * Interest in education ...
This position is primarily remote with the possibility of limited scheduled travel to the ... Experience supporting telephone-based interviewing, survey research, call center operations, CATI ...
This position is primarily remote with the possibility of limited scheduled travel to the ... Experience supporting telephone-based interviewing, survey research, call center operations, CATI ...
Senior Research Scientist (REMOTE ROLE)
Reston, VA ยท On-site +1
$102K - $130K/yr
Perform data validations/quality assurance, potentially including conversations with survey ... Remote Office (US99)
Senior Research Scientist (REMOTE ROLE)
Reston, VA ยท On-site +1
$102K - $130K/yr
Perform data validations/quality assurance, potentially including conversations with survey ... Remote Office (US99)
Remote Sensing Requirements Analyst
Washington, DC ยท On-site +1
Geological Survey (USGS) National Land Imaging (NLI) Program customer in Reston, VA. This role is ... Experience supporting technical projects, research efforts, or government programs (internship or ...
Remote Sensing Requirements Analyst
Washington, DC ยท On-site +1
Geological Survey (USGS) National Land Imaging (NLI) Program customer in Reston, VA. This role is ... Experience supporting technical projects, research efforts, or government programs (internship or ...
Remote Sensing Requirements Analyst
Washington, DC ยท On-site +1
Geological Survey (USGS) National Land Imaging (NLI) Program customer in Reston, VA. This role is ... Experience supporting technical projects, research efforts, or government programs (internship or ...
New
Remote Sensing Requirements Analyst
Washington, DC ยท On-site +1
Geological Survey (USGS) National Land Imaging (NLI) Program customer in Reston, VA. This role is ... Experience supporting technical projects, research efforts, or government programs (internship or ...
New
Public Health Data Analyst
Herndon, VA ยท Remote
Remote (Atlanta Metropolitan Area Preferred) *** Must be able to Obtain and Maintain a CDC Public ... Identify research questions and hypotheses aligned with programmatic and policy objectives.
Public Health Data Analyst
Herndon, VA ยท Remote
Remote (Atlanta Metropolitan Area Preferred) *** Must be able to Obtain and Maintain a CDC Public ... Identify research questions and hypotheses aligned with programmatic and policy objectives.
Public Health Data Analyst
Herndon, VA ยท Remote
Remote (Atlanta Metropolitan Area Preferred) *** Must be able to Obtain and Maintain a CDC Public ... Identify research questions and hypotheses aligned with programmatic and policy objectives.
Public Health Data Analyst
Herndon, VA ยท Remote
Remote (Atlanta Metropolitan Area Preferred) *** Must be able to Obtain and Maintain a CDC Public ... Identify research questions and hypotheses aligned with programmatic and policy objectives.
Remote Survey Researcher information
What are some common challenges faced by remote survey researchers, and how can they be addressed?
What are the key skills and qualifications needed to thrive as a Remote Survey Researcher, and why are they important?
What are remote survey researchers?
What is the difference between Remote Survey Researcher vs Remote Data Analyst?
| Aspect | Remote Survey Researcher | Remote Data Analyst |
|---|---|---|
| Credentials | Bachelor's or higher in social sciences, market research, or related fields | Bachelor's or higher in statistics, mathematics, or related fields |
| Work Environment | Conducts surveys, designs questionnaires, analyzes survey data remotely | Analyzes large datasets, creates reports, and visualizations remotely |
| Industry Usage | Market research firms, academic research, consulting | Business, finance, healthcare, tech companies |
While both roles involve data analysis, Remote Survey Researchers focus on designing and conducting surveys to gather data, whereas Remote Data Analysts interpret existing datasets to inform decisions. Both roles require strong analytical skills and often similar educational backgrounds, but their primary tasks and industry applications differ.

Full-time
Posted 3 hours ago
Job description
We are seeking a senior mixed-methods researcher to join a multidisciplinary dynamic contractor team supporting a federal agency's customer experience and human-centered design initiatives. In this role, you will lead research efforts that generate actionable, datadriven insights to inform service design, digital product development, and policy decisions. You will work closely with stakeholders, CX strategists, designers, data analysts, engineers, and technologists to ensure that customer voices are embedded throughout the product and service lifecycle.
Job Location: This position requires that the job be performed in the United States.
If you accept this position, you should note that ICF does monitor employee work locations blocks access from foreign locations/foreign IP addresses and also prohibits personal VPN connections.
Key Responsibilities:
Design and lead quantitative and qualitative research studies including surveys, interviews, usability tests, and ethnographic methods.
Lead survey strategy and creation, deployment, and analysis of results to uncover actionable insights and measure customer sentiment.
Ensure research practices comply with ethical standards, including informed consent and protection of personally identifiable information.
Synthesize qualitative and quantitative data into clear, compelling insights that inform design, product, and policy decisions.
Translate findings into research artifacts such as reports, personas, journey maps, service blueprints, and data visualizations.
Provide strategic direction to analysts on data visualization approaches, ensuring insights are understandable and actionable.
Present findings to stakeholders across government agencies, including senior leaders, advocating for customer-centered improvements.
Partner with CX strategists, service designers, data scientists, and technologist to validate concepts, improve usability, and enhance service delivery.
Apply Human-Centered Design and service design principles across digital and non-digital touchpoints.
Contribute to Voice of the Customer (VoC) programs by analyzing feedback channels, comment streams, and behavioral data. Contribute to a research strategy and roadmap aligned with program and agency priorities.
Collaborate with stakeholders to define CX success metrics and evaluate the impact of researchdriven recommendations on service quality and outcomes.
Support continuous improvement efforts by linking research insights to service performance and outcomes.
Thrive in a fast-paced contractor environment, adapting to evolving priorities and collaborating across multiple teams and disciplines.
Required Qualifications:
US Citizenship is required by the federal government for this position
Must be able to obtain Public Trust clearance.
MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply.
7+ years of experience in UX/CX research, market research, human factors, behavioral science, or related disciplines.
Bachelor's degree in Psychology, Sociology, Anthropology, Human Factors, HCI, Behavioral Science, UX Research, Service Design, Public Policy, or related field.
Preferred Qualifications:
Figma for collaborating, workshopping, prototyping and wireframing
Qualtrics for survey deployment and analytics
Usertesting.com or similar platforms for usability testing or interviews
Microsoft Office for analysis, reporting, and cross-team collaboration
Familiarity with Tableau, Power BI, or similar tools for data visualization
Demonstrated expertise in both qualitative and quantitative research methods, including advanced survey design and mixed-methods synthesis.
Proven experience conducting service design and customer experience research (e.g., journey mapping, VoC programs, painpoint identification).
Demonstrated experience working with federal agencies.
Working at ICF
ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together, our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information, please read ourEEOpolicy.
We will consider for employment qualified applicants with arrest and conviction records.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals withsincerely heldreligious beliefs, in all phases of the application and employment process. To requestan accommodation,please emailCandidateaccommodation@icf.comand we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodations.
Read more aboutworkplacediscriminationrightsor our benefit offerings which are included in theTransparency in (Benefits) CoverageAct.
At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodationthat involves the use of AI. Ifsuch anaccommodation is needed, candidates are instructed to contact us in advance atcandidateaccommodation@icf.com. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$119,323.00 - $202,850.00Nationwide Remote Office (US99)About ICF
Sourced by ZipRecruiter
Industry
Business management consulting
Company size
5,001 - 10,000 Employees
Headquarters location
Reston, VA, US
Year founded
1969