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Remote Survey Researcher Jobs in Reston, VA (NOW HIRING)

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Remote Survey Researcher information

What are some common challenges faced by remote survey researchers, and how can they be addressed?

Remote survey researchers often encounter challenges such as limited access to immediate feedback from colleagues, managing time zones, and ensuring high response rates from participants. To address these, it's helpful to use collaborative digital platforms for communication, set clear deadlines, and schedule regular virtual meetings with the team. Additionally, leveraging automated survey tools and adopting flexible working hours can help maintain productivity and data quality while working remotely.

What are the key skills and qualifications needed to thrive as a Remote Survey Researcher, and why are they important?

To thrive as a Remote Survey Researcher, you need strong analytical skills, attention to detail, and a background in statistics or social sciences, often supported by a relevant degree. Familiarity with survey platforms (like Qualtrics or SurveyMonkey), data analysis tools (such as SPSS or Excel), and online research methods is typically required. Excellent written communication, time management, and the ability to work independently are crucial soft skills for success in a remote setting. These skills and qualities ensure accurate data collection, effective insights, and the ability to deliver reliable research outcomes remotely.

What are remote survey researchers?

Remote survey researchers are professionals who design, conduct, and analyze surveys to collect data and insights, all while working from a location outside of a traditional office, such as their home. They use digital tools to create questionnaires, distribute them online or by phone, and interpret the results to inform business, academic, or public policy decisions. Their work often involves statistical analysis, report writing, and collaboration with other researchers or clients, all handled virtually. This role requires strong analytical, communication, and technical skills, as well as the ability to work independently.

What is the difference between Remote Survey Researcher vs Remote Data Analyst?

AspectRemote Survey ResearcherRemote Data Analyst
CredentialsBachelor's or higher in social sciences, market research, or related fieldsBachelor's or higher in statistics, mathematics, or related fields
Work EnvironmentConducts surveys, designs questionnaires, analyzes survey data remotelyAnalyzes large datasets, creates reports, and visualizations remotely
Industry UsageMarket research firms, academic research, consultingBusiness, finance, healthcare, tech companies

While both roles involve data analysis, Remote Survey Researchers focus on designing and conducting surveys to gather data, whereas Remote Data Analysts interpret existing datasets to inform decisions. Both roles require strong analytical skills and often similar educational backgrounds, but their primary tasks and industry applications differ.

What are popular job titles related to Remote Survey Researcher jobs in Reston, VA? For Remote Survey Researcher jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Remote Survey Researcher jobs in Reston, VA look for? The top searched job categories for Remote Survey Researcher jobs in Reston, VA are:
What cities near Reston, VA are hiring for Remote Survey Researcher jobs? Cities near Reston, VA with the most Remote Survey Researcher job openings:
Infographic showing various Remote Survey Researcher job openings in Reston, VA as of June 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution.
Senior Quantitative and Qualitative Researcher- Remote

Senior Quantitative and Qualitative Researcher- Remote

ICF

Reston, VA โ€ข On-site, Remote

Full-time

Posted 3 hours ago


Job description

We are seeking a senior mixed-methods researcher to join a multidisciplinary dynamic contractor team supporting a federal agency's customer experience and human-centered design initiatives. In this role, you will lead research efforts that generate actionable, datadriven insights to inform service design, digital product development, and policy decisions. You will work closely with stakeholders, CX strategists, designers, data analysts, engineers, and technologists to ensure that customer voices are embedded throughout the product and service lifecycle.

Job Location: This position requires that the job be performed in the United States.

If you accept this position, you should note that ICF does monitor employee work locations blocks access from foreign locations/foreign IP addresses and also prohibits personal VPN connections.

Key Responsibilities:

  • Design and lead quantitative and qualitative research studies including surveys, interviews, usability tests, and ethnographic methods.

  • Lead survey strategy and creation, deployment, and analysis of results to uncover actionable insights and measure customer sentiment.

  • Ensure research practices comply with ethical standards, including informed consent and protection of personally identifiable information.

  • Synthesize qualitative and quantitative data into clear, compelling insights that inform design, product, and policy decisions.

  • Translate findings into research artifacts such as reports, personas, journey maps, service blueprints, and data visualizations.

  • Provide strategic direction to analysts on data visualization approaches, ensuring insights are understandable and actionable.

  • Present findings to stakeholders across government agencies, including senior leaders, advocating for customer-centered improvements.

  • Partner with CX strategists, service designers, data scientists, and technologist to validate concepts, improve usability, and enhance service delivery.

  • Apply Human-Centered Design and service design principles across digital and non-digital touchpoints.

  • Contribute to Voice of the Customer (VoC) programs by analyzing feedback channels, comment streams, and behavioral data. Contribute to a research strategy and roadmap aligned with program and agency priorities.

  • Collaborate with stakeholders to define CX success metrics and evaluate the impact of researchdriven recommendations on service quality and outcomes.

  • Support continuous improvement efforts by linking research insights to service performance and outcomes.

  • Thrive in a fast-paced contractor environment, adapting to evolving priorities and collaborating across multiple teams and disciplines.

Required Qualifications:

  • US Citizenship is required by the federal government for this position

  • Must be able to obtain Public Trust clearance.

  • MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply.

  • 7+ years of experience in UX/CX research, market research, human factors, behavioral science, or related disciplines.

  • Bachelor's degree in Psychology, Sociology, Anthropology, Human Factors, HCI, Behavioral Science, UX Research, Service Design, Public Policy, or related field.

Preferred Qualifications:

  • Figma for collaborating, workshopping, prototyping and wireframing

  • Qualtrics for survey deployment and analytics

  • Usertesting.com or similar platforms for usability testing or interviews

  • Microsoft Office for analysis, reporting, and cross-team collaboration

  • Familiarity with Tableau, Power BI, or similar tools for data visualization

  • Demonstrated expertise in both qualitative and quantitative research methods, including advanced survey design and mixed-methods synthesis.

  • Proven experience conducting service design and customer experience research (e.g., journey mapping, VoC programs, painpoint identification).

  • Demonstrated experience working with federal agencies.

Working at ICF

ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together, our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information, please read ourEEOpolicy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals withsincerely heldreligious beliefs, in all phases of the application and employment process. To requestan accommodation,please emailCandidateaccommodation@icf.comand we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodations.

Read more aboutworkplacediscriminationrightsor our benefit offerings which are included in theTransparency in (Benefits) CoverageAct.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodationthat involves the use of AI. Ifsuch anaccommodation is needed, candidates are instructed to contact us in advance atcandidateaccommodation@icf.com. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.


Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$119,323.00 - $202,850.00Nationwide Remote Office (US99)