Remote Sunquest Jobs in Nebraska (NOW HIRING)

Requisition Details
GENERAL REQUISITION INFORMATION
EEO Statement:
UNMC is an Equal Employment Opportunity Employer, including an equal opportunity employer of protected veterans and individuals with disabilities.
Location
Omaha, NE
Requisition Number:
Staff_14825
Department
Pathology, Microbiology & Immunology 50000521
Business Unit
College of Medicine
Reg-Temp
Full-Time Regular
Work Schedule
Monday - Friday, 9:00AM - 5:00PM; with rotating weekends & holidays
Remote/Telecommuting
No remote/telecommuting opportunity
Position Summary
As the the first and primary contact for inbound communications, this position is responsible for providing and maintaining excellent service with customers of Regional Pathology Services (RPS), Nebraska Public Health Laboratory (NPHL), and Department of Pathology & Microbiology at UNMC by ensuring a focused program of customer service. Manages the resolution of client and specimen problems, ensuring problems are thoroughly investigated and that the appropriate follow-up occurs as prescribed by departmental policies. Monitors and assures that the service provided reflects the highest level of service with attention to quality results.
Position Details
Additional Information
Posting Category
Healthcare
Working Title
Client Service Liaison
Job Title
Health Care Associate (Para)
Salary Grade
HC14H
Appointment Type
C2 - REG OFF/SERV HRLY
Salary Range
$22.115 - $33.173/hourly
Job Requisition Begin Date
06/25/2026
Application Review Date
07/02/2026
Review Date Information:
Initial application review will begin on the date provided in the field above. Applications received prior to this review date will be considered. Applications received after the review date may be considered.
Required and Preferred Qualifications
Required Education:
High School education or equivalent
If any degree major/training is required, please specify the type. (NOTE: Concentration and minors are not equivalent to a major)
(Will consider five years related post high school education and experience combined of which one year must include related experience)
Required Experience
5 years
If any experience is required, please specify what kind of experience:
Clinical laboratory experience in a healthcare environment of which one year must include experience in a UNMC or Nebraska Medicine clinical laboratory.
(Will consider five years related post high school education and experience combined of which one year must include related experience)
Required License
No
If yes, what is the required licensure/certification?
Required Computer Applications:
Microsoft Word
Required Other Computer Applications:
Required Additional Knowledge, Skills and Abilities:
Excellent problem resolution skills.
Strong written and verbal communication skills.
Proven ability to provide exceptional customer service to both internal and external clients.
Promotes a positive teamwork environment.
Preferred Education:
Associate's degree
If any degree/training is preferred, please specify the type:
Healthcare or Biological Sciences.
Preferred Experience:
Preferred License:
No
If yes, what is the preferred licensure/certification?:
Preferred Computer Applications:
Microsoft Excel, Microsoft Outlook
Preferred Other Computer Applications:
Sunquest, CoPath
Preferred Additional Knowledge, Skills and Abilities:
Knowledge of UNMC and/or Nebraska Medicine laboratory procedures.
Ability to assist supervisor with departmental projects and initiatives and adhere to operational goals, policies, and procedures.
Ability to addresses escalated issues when Supervisor is unavailable.
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https://unmc.peopleadmin.com/postings/98940