Remote Duration: 6 -12 months Experience with modern CCaaS platforms such as Five9, Amazon Connect ... Data Analysis: Analyze historical contact center data to extract insights and support decision ...
Remote Duration: 6 -12 months Experience with modern CCaaS platforms such as Five9, Amazon Connect ... Data Analysis: Analyze historical contact center data to extract insights and support decision ...
... Data Analyst etc. * Skilled in the management of complex systems and decision-making under ... Ability to travel up to 25% #LI-JB1 #LI-REMOTE This amount is what we reasonably believe we will ...
... Data Analyst etc. * Skilled in the management of complex systems and decision-making under ... Ability to travel up to 25% #LI-JB1 #LI-REMOTE This amount is what we reasonably believe we will ...
This role will be responsible for coordinating and driving delivery across IT infrastructure, software applications, data platforms, analytics, and AI-enabled solutions that support remote operations ...
This role will be responsible for coordinating and driving delivery across IT infrastructure, software applications, data platforms, analytics, and AI-enabled solutions that support remote operations ...
Executive Analyst- Houston Remote
Houston, TX · Remote
$75K - $85K/yr
... analyze data based on research and reporting and prepare roll-up and deep dive reporting for ... home (remote) environment. Top-tier health, dental, and vision benefits & life and disability ...
Executive Analyst- Houston Remote
Houston, TX · Remote
$75K - $85K/yr
... analyze data based on research and reporting and prepare roll-up and deep dive reporting for ... home (remote) environment. Top-tier health, dental, and vision benefits & life and disability ...
WorkForce Software Consultant - Remote
Houston, TX · On-site +1
Remote project Duration: 12 months Experience implementing Workforce Software - "Time and ... Provides time and attendance data analytics and special reporting support * Leads all time and ...
WorkForce Software Consultant - Remote
Houston, TX · On-site +1
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Principal Data Scientist / AI Engineer
Houston, TX · On-site +1
... Analytics Title(s) of direct reports (if applicable): N/A Where You Will Work To optimize ... remote work on Fridays. YOUR COMPANY BENEFITS At Crown Castle, we do our best to ensure you have ...
Principal Data Scientist / AI Engineer
Houston, TX · On-site +1
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Cactus Wellhead - Sr. Data Platform Engineering
Houston, TX · Remote
$109K - $131K/yr
... fully remote options Job Summary: The Data Platform Lead is responsible for implementing ... Collaborate with analytics, business applications, ERP, product engineering, cybersecurity ...
New
Cactus Wellhead - Sr. Data Platform Engineering
Houston, TX · Remote
$109K - $131K/yr
... fully remote options Job Summary: The Data Platform Lead is responsible for implementing ... Collaborate with analytics, business applications, ERP, product engineering, cybersecurity ...
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Client Success Manager (MedInsight)
Houston, TX · Remote
$788/wk
Ability to analyze data and develop client-facing deliverables that are informative, clear, and ... Location This role is ideally based in Seattle, Washington, but remote work within the United ...
Client Success Manager (MedInsight)
Houston, TX · Remote
$788/wk
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This is a remote position in the USA. Splunk is looking for a Marketing Operations Manager ... and Data Analytics to deliver scalable, data-driven marketing technologies, processes, and ...
This is a remote position in the USA. Splunk is looking for a Marketing Operations Manager ... and Data Analytics to deliver scalable, data-driven marketing technologies, processes, and ...
Energy Procurement Analyst Location: Remote (U.S.) About World Fuel At World Fuel, we help ... We're looking for an analytical, detail-oriented professional who enjoys working with data, solving ...
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EVP, Fundraising Strategy & Operations
Houston, TX · Remote
$206K - $270K/yr
By unifying campaign management, constituent relations, data analytics, and gift processing under ... This is a 100% remote role. ESSENTIAL FUNCTIONS: * Strategic Team Leadership & Management ...
EVP, Fundraising Strategy & Operations
Houston, TX · Remote
$206K - $270K/yr
By unifying campaign management, constituent relations, data analytics, and gift processing under ... This is a 100% remote role. ESSENTIAL FUNCTIONS: * Strategic Team Leadership & Management ...
Conducts Remote Operation (execution) of MWD Services * Ensure Service Delivery of all MWD ... Maintains Tool History Summaries and Symptom Analysis Data. * Coordinates Well Planning ...
Conducts Remote Operation (execution) of MWD Services * Ensure Service Delivery of all MWD ... Maintains Tool History Summaries and Symptom Analysis Data. * Coordinates Well Planning ...
Conducts Remote Operation (execution) of MWD Services * Ensure Service Delivery of all MWD ... Maintains Tool History Summaries and Symptom Analysis Data. * Coordinates Well Planning ...
Conducts Remote Operation (execution) of MWD Services * Ensure Service Delivery of all MWD ... Maintains Tool History Summaries and Symptom Analysis Data. * Coordinates Well Planning ...
Manager, Procurement Analytics
Houston, TX · On-site +1
Experience partnering with local and remote business, IT, data engineering, data science, or analytics resources to deliver practical insights * Experience delivering analytics work through Agile ...
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Manager, Procurement Analytics
Houston, TX · On-site +1
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Manager - Project Financial Management
Houston, TX · Remote
$98K - $186K/yr
Partner with the Data Analytics team to establish data governance frameworks to ensure integrity ... Remote
Manager - Project Financial Management
Houston, TX · Remote
$98K - $186K/yr
Partner with the Data Analytics team to establish data governance frameworks to ensure integrity ... Remote
Remote Duration: 12 months As a Senior SAP HR SuccessFactors Functional Analyst, you will play a ... Oversee data migration and data management activities, ensuring data accuracy, integrity, and ...
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Digital Chemistry Specialist - Remote
Houston, TX · Remote
$90 - $120/hr
Contractor Location: Remote micro1 is engaging Bioinformatics Scientists to contribute their ... analysis. * Evaluate and synthesize findings from biological, chemical, and clinical data sources.
Digital Chemistry Specialist - Remote
Houston, TX · Remote
$90 - $120/hr
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Digital Chemistry Specialist - Remote
Conroe, TX · Remote
$90 - $120/hr
Contractor Location: Remote micro1 is engaging Bioinformatics Scientists to contribute their ... analysis. * Evaluate and synthesize findings from biological, chemical, and clinical data sources.
Digital Chemistry Specialist - Remote
Conroe, TX · Remote
$90 - $120/hr
Contractor Location: Remote micro1 is engaging Bioinformatics Scientists to contribute their ... analysis. * Evaluate and synthesize findings from biological, chemical, and clinical data sources.
Digital Chemistry Specialist - Remote
Pasadena, TX · Remote
$90 - $120/hr
Contractor Location: Remote micro1 is engaging Bioinformatics Scientists to contribute their ... analysis. * Evaluate and synthesize findings from biological, chemical, and clinical data sources.
Digital Chemistry Specialist - Remote
Pasadena, TX · Remote
$90 - $120/hr
Contractor Location: Remote micro1 is engaging Bioinformatics Scientists to contribute their ... analysis. * Evaluate and synthesize findings from biological, chemical, and clinical data sources.
AI Cybersecurity Engineer Principal
Houston, TX · On-site +1
Data & Analytics: Engineer pipelines and analytics solutions for processing logs, telemetry, and ... Remote Our Approach to Office Workplace Type Certain positions outside our branch network may be ...
AI Cybersecurity Engineer Principal
Houston, TX · On-site +1
Data & Analytics: Engineer pipelines and analytics solutions for processing logs, telemetry, and ... Remote Our Approach to Office Workplace Type Certain positions outside our branch network may be ...
Remote Starbucks Data Analytics information
What are the most commonly searched types of Starbucks Data Analytics jobs in Spring, TX? The most popular types of Starbucks Data Analytics jobs in Spring, TX are:
Business Systems Analyst (Contact Center domain exp) - Remote
Houston, TX • On-site, Remote
Full-time
Re-posted 7 days ago
Job description
NAVA Software solutions is looking for a Business Systems Analyst (Contact Center domain exp)
Details:
Business Systems Analyst (Contact Center domain exp)
Location: Remote
Duration: 6 -12 months
Experience with modern CCaaS platforms such as Five9, Amazon Connect, CXOne, etc...
The Business Systems Analyst is the bridge between business needs and technological solutions. They will gather and analyze requirements, design systems, improve processes, and ensure that technology aligns with business goals. They play a vital role in enhancing efficiency, facilitating communication between stakeholders and IT teams, and supporting end-users through training and troubleshooting. A combination of analytical, communication, and technical skills is key to success in this role.
The Communications BSA will be directly involved in the day-to-day of maturing our Communications adoption, workflows, and tooling for the entire customer lifecycle. You will work within the communications program and directly support vertically aligned peer delivery teams to ensure cross-functional technology outcomes related to the communications work streams. You will have direct influence on the quality of the inputs and outputs of the deliverables produced by the communications program - and be an active participant in delivering value to the business. You will work directly with the Product, Project and Delivery Managers to support Five 9 and Amazon Connect IVR and ACD Work Streams.
Essential Job Functions
Requirements Gathering: Collaborate with business stakeholders to understand their goals, processes, and requirements. Document and analyze these requirements to form a solid understanding of the business needs.
System Design and Planning: Develop detailed system specifications and design solutions that align with business objectives. Work closely with developers and IT to ensure the proposed solutions meet business requirements.
Process Improvement: Identify opportunities for process improvement within existing systems and processes. Propose and implement changes to enhance efficiency, productivity, and overall business performance.
Data Analysis: Analyze historical contact center data to extract insights and support decision-making processes within the Communications program. Ensure data accuracy, integrity, and reliability.
Testing and Quality Assurance: Develop and execute test plans to ensure that systems and applications meet specified requirements. Identify and address any issues or defects during the testing phase.
Documentation: Create comprehensive documentation, including user manuals, user experience / process flows, utterances, system documentation, and training materials. Keep documentation up-to-date as systems evolve.
Stakeholder Communication: Facilitate communication between business stakeholders and IT Operations, and Engineering teams. Ensure that all parties have a clear understanding of project requirements and progress.
Training and Support: Provide training and support to end-users on new systems and processes. Address any user issues or concerns and collaborate with the support team to resolve technical issues.
Other duties as assigned by manager Qualifications:
Education: Bachelor's degree in business, information technology, or a related field.
Analytical Skills: Strong analytical and problem-solving skills to understand complex business processes and recommend effective solutions.
Communication Skills: Excellent communication skills to effectively interact with both technical and non-technical stakeholders.
Technical Proficiency: Familiarity with various software and systems, as well as an understanding of programming languages, databases, and system architecture.
Contact Center: Direct experience administering and optimizing modern CCaaS platforms such as Five9, Amazon Connect, CXOne, etc...
Project Management: Ability to manage multiple tasks and projects simultaneously. Knowledge of project
Adaptability: The ability to adapt to changes in technology and business requirements, staying updated on industry trends and best practices.
Details:
Business Systems Analyst (Contact Center domain exp)
Location: Remote
Duration: 6 -12 months
Experience with modern CCaaS platforms such as Five9, Amazon Connect, CXOne, etc...
The Business Systems Analyst is the bridge between business needs and technological solutions. They will gather and analyze requirements, design systems, improve processes, and ensure that technology aligns with business goals. They play a vital role in enhancing efficiency, facilitating communication between stakeholders and IT teams, and supporting end-users through training and troubleshooting. A combination of analytical, communication, and technical skills is key to success in this role.
The Communications BSA will be directly involved in the day-to-day of maturing our Communications adoption, workflows, and tooling for the entire customer lifecycle. You will work within the communications program and directly support vertically aligned peer delivery teams to ensure cross-functional technology outcomes related to the communications work streams. You will have direct influence on the quality of the inputs and outputs of the deliverables produced by the communications program - and be an active participant in delivering value to the business. You will work directly with the Product, Project and Delivery Managers to support Five 9 and Amazon Connect IVR and ACD Work Streams.
Essential Job Functions
Requirements Gathering: Collaborate with business stakeholders to understand their goals, processes, and requirements. Document and analyze these requirements to form a solid understanding of the business needs.
System Design and Planning: Develop detailed system specifications and design solutions that align with business objectives. Work closely with developers and IT to ensure the proposed solutions meet business requirements.
Process Improvement: Identify opportunities for process improvement within existing systems and processes. Propose and implement changes to enhance efficiency, productivity, and overall business performance.
Data Analysis: Analyze historical contact center data to extract insights and support decision-making processes within the Communications program. Ensure data accuracy, integrity, and reliability.
Testing and Quality Assurance: Develop and execute test plans to ensure that systems and applications meet specified requirements. Identify and address any issues or defects during the testing phase.
Documentation: Create comprehensive documentation, including user manuals, user experience / process flows, utterances, system documentation, and training materials. Keep documentation up-to-date as systems evolve.
Stakeholder Communication: Facilitate communication between business stakeholders and IT Operations, and Engineering teams. Ensure that all parties have a clear understanding of project requirements and progress.
Training and Support: Provide training and support to end-users on new systems and processes. Address any user issues or concerns and collaborate with the support team to resolve technical issues.
Other duties as assigned by manager Qualifications:
Education: Bachelor's degree in business, information technology, or a related field.
Analytical Skills: Strong analytical and problem-solving skills to understand complex business processes and recommend effective solutions.
Communication Skills: Excellent communication skills to effectively interact with both technical and non-technical stakeholders.
Technical Proficiency: Familiarity with various software and systems, as well as an understanding of programming languages, databases, and system architecture.
Contact Center: Direct experience administering and optimizing modern CCaaS platforms such as Five9, Amazon Connect, CXOne, etc...
Project Management: Ability to manage multiple tasks and projects simultaneously. Knowledge of project
Adaptability: The ability to adapt to changes in technology and business requirements, staying updated on industry trends and best practices.
About NAVA Software Solutions
Sourced by ZipRecruiter
NAVA is a strategic partner for companies seeking to develop or customize software and products. Our team of experts leverages cutting-edge technology and deep industry knowledge to provide customized solutions that drive business success. Whether you're looking to improve your operations, increase efficiency, or bring a new product to market, NAVA has the expertise and resources to help you achieve your goals. Trust us to be your partner in software and product development.
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Rocky Hill, CT, US