Troy, MI · Remote
$17.75 - $24.25/hr
Meets system standard quality and productivity expectations. 12. Identifies and escalates potential ... Effectively communicates any patient balance issue with internal and external payer, vendors, or ...
Troy, MI · Remote
$17.75 - $24.25/hr
Meets system standard quality and productivity expectations. 12. Identifies and escalates potential ... Effectively communicates any patient balance issue with internal and external payer, vendors, or ...
Troy, MI · On-site +1
$17.75 - $24.25/hr
Meets system standard quality and productivity expectations. 12. Identifies and escalates potential ... Effectively communicates any patient balance issue with internal and external payer, vendors, or ...
Troy, MI · On-site +1
$17.75 - $24.25/hr
Meets system standard quality and productivity expectations. 12. Identifies and escalates potential ... Effectively communicates any patient balance issue with internal and external payer, vendors, or ...
Warren, MI · Remote
$325K - $375K/yr
Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Session length within established clinical standards * Patient population, balanced to individual ...
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Warren, MI · Remote
$325K - $375K/yr
Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Session length within established clinical standards * Patient population, balanced to individual ...
Detroit, MI · Remote
$325K - $375K/yr
Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Session length within established clinical standards * Patient population, balanced to individual ...
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Detroit, MI · Remote
$325K - $375K/yr
Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Session length within established clinical standards * Patient population, balanced to individual ...
Dearborn, MI · Remote
$325K - $375K/yr
Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Session length within established clinical standards * Patient population, balanced to individual ...
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Dearborn, MI · Remote
$325K - $375K/yr
Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Session length within established clinical standards * Patient population, balanced to individual ...
Ann Arbor, MI · Remote
$325K - $375K/yr
Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Session length within established clinical standards * Patient population, balanced to individual ...
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Ann Arbor, MI · Remote
$325K - $375K/yr
Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Session length within established clinical standards * Patient population, balanced to individual ...
Lansing, MI · Remote
$325K - $375K/yr
Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Session length within established clinical standards * Patient population, balanced to individual ...
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Lansing, MI · Remote
$325K - $375K/yr
Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Session length within established clinical standards * Patient population, balanced to individual ...
Lansing, MI · Remote
$180K - $215K/yr
Session structure within established clinical standards * Patient population, balanced to ... Comfort practicing in a fully remote, telepsychiatry-based model * Proficiency using electronic ...
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Lansing, MI · Remote
$180K - $215K/yr
Session structure within established clinical standards * Patient population, balanced to ... Comfort practicing in a fully remote, telepsychiatry-based model * Proficiency using electronic ...
Detroit, MI · Remote
$180K - $215K/yr
Session structure within established clinical standards * Patient population, balanced to ... Comfort practicing in a fully remote, telepsychiatry-based model * Proficiency using electronic ...
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Detroit, MI · Remote
$180K - $215K/yr
Session structure within established clinical standards * Patient population, balanced to ... Comfort practicing in a fully remote, telepsychiatry-based model * Proficiency using electronic ...
Ann Arbor, MI · Remote
$180K - $215K/yr
Session structure within established clinical standards * Patient population, balanced to ... Comfort practicing in a fully remote, telepsychiatry-based model * Proficiency using electronic ...
Quick apply
Ann Arbor, MI · Remote
$180K - $215K/yr
Session structure within established clinical standards * Patient population, balanced to ... Comfort practicing in a fully remote, telepsychiatry-based model * Proficiency using electronic ...
Warren, MI · Remote
$180K - $215K/yr
Session structure within established clinical standards * Patient population, balanced to ... Comfort practicing in a fully remote, telepsychiatry-based model * Proficiency using electronic ...
Quick apply
Warren, MI · Remote
$180K - $215K/yr
Session structure within established clinical standards * Patient population, balanced to ... Comfort practicing in a fully remote, telepsychiatry-based model * Proficiency using electronic ...
Dearborn, MI · Remote
$180K - $215K/yr
Session structure within established clinical standards * Patient population, balanced to ... Comfort practicing in a fully remote, telepsychiatry-based model * Proficiency using electronic ...
Quick apply
Dearborn, MI · Remote
$180K - $215K/yr
Session structure within established clinical standards * Patient population, balanced to ... Comfort practicing in a fully remote, telepsychiatry-based model * Proficiency using electronic ...
... standards. Patient Population / Client Focus Your role as an LCSW will involve working with a ... Preferred Experience * Experience with teletherapy and remote service delivery models.
... standards. Patient Population / Client Focus Your role as an LCSW will involve working with a ... Preferred Experience * Experience with teletherapy and remote service delivery models.
Flint, MI · Remote
$14/hr
... and standard computer applications. * Ability to work independently in a remote or virtual ... Patient Payment & Account Support * Accurately process patient payments via phone in accordance ...
Flint, MI · Remote
$14/hr
... and standard computer applications. * Ability to work independently in a remote or virtual ... Patient Payment & Account Support * Accurately process patient payments via phone in accordance ...
Flint, MI · On-site +1
$14/hr
... and standard computer applications. * Ability to work independently in a remote or virtual ... Patient Payment & Account Support * Accurately process patient payments via phone in accordance ...
Flint, MI · On-site +1
$14/hr
... and standard computer applications. * Ability to work independently in a remote or virtual ... Patient Payment & Account Support * Accurately process patient payments via phone in accordance ...
Ensure SOPs, training, and compliance standards are met across all patient-facing operations. * Monitor KPIs and patient experience metrics to drive continuous improvement and ensure timely access to ...
Ensure SOPs, training, and compliance standards are met across all patient-facing operations. * Monitor KPIs and patient experience metrics to drive continuous improvement and ensure timely access to ...
Auburn Hills, MI · On-site +1
$15.50 - $21/hr
The role ensures continuity, enhances the patient's experience, and supports high-quality, efficient cardiovascular care aligned with McLaren's systemwide standards. Essential Functions and ...
Auburn Hills, MI · On-site +1
$15.50 - $21/hr
The role ensures continuity, enhances the patient's experience, and supports high-quality, efficient cardiovascular care aligned with McLaren's systemwide standards. Essential Functions and ...
Auburn Hills, MI · On-site +1
$15.50 - $21/hr
The role ensures continuity, enhances the patient's experience, and supports high-quality, efficient cardiovascular care aligned with McLaren's systemwide standards. Essential Functions and ...
Auburn Hills, MI · On-site +1
$15.50 - $21/hr
The role ensures continuity, enhances the patient's experience, and supports high-quality, efficient cardiovascular care aligned with McLaren's systemwide standards. Essential Functions and ...
We offer multispecialty physician services, telemedicine, remote patient monitoring, and more. Job ... standards, regulatory requirements, and organizational policies. This role includes oversight of ...
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We offer multispecialty physician services, telemedicine, remote patient monitoring, and more. Job ... standards, regulatory requirements, and organizational policies. This role includes oversight of ...
Troy, MI · Remote
$20.50 - $25/hr
Accurately abstracts information from the medical record for compilation of a patient database ... Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure ...
Troy, MI · Remote
$20.50 - $25/hr
Accurately abstracts information from the medical record for compilation of a patient database ... Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure ...
| Aspect | Remote Standardized Patient Actor | Remote Medical Scribe |
|---|---|---|
| Credentials | Minimal; acting or communication skills | Medical transcription or scribing certification often preferred |
| Work Environment | Home-based, simulated patient scenarios | Home-based, documenting medical encounters |
| Employer & Industry | Healthcare training, medical schools, hospitals | Medical practices, hospitals, clinics |
| Search & Comparison Intent | Roles involving patient simulation and training | Roles focused on medical documentation |
Remote Standardized Patient Actors primarily focus on role-playing for medical training, requiring acting skills. Remote Medical Scribes document clinical encounters, often needing medical terminology knowledge. Both roles are remote, but serve different functions within healthcare education and practice.
For Remote Standardized Patient Actor jobs in Michigan, the most frequently searched job titles are:
The top searched job categories for Remote Standardized Patient Actor jobs in Michigan are:
Cities in Michigan with the most Remote Standardized Patient Actor job openings:
Troy, MI • Remote
6.9
Based on 569 frontline employees who took The Breakroom Quiz
454th of 893 rated healthcare providers
People enjoy working here
Recommended by students
Recommended by parents
Respectful managers
Good training
$17.75 - $24.25/hr
Full-time
Medical, PTO
Re-posted 26 days ago
Are you ready to make a difference in patient lives from the comfort or your own home? In this position you will be providing exceptional customer service to assist patients with their medical bills via phone. We pride ourselves on one call resolution and provide career growth to those who want to excel.
The hours are as follows with NO weekends required;
The position also offers Health Insurance and paid time off.
GENERAL SUMMARY:
Responds to patient inquiries regarding healthcare accounts receivables across a multi-facility integrated healthcare delivery system, which includes all hospital and
professional billing associated with Henry Ford Health inpatient hospitals, outpatient clinics, laboratory, radiology and employed physicians. Communicates effectively with patients, colleagues, providers, system operational staff, supervisors, and managers. Works independently for maximum efficiency in a high-volume billing Call Center.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
1. Handles in-coming telephone activity including answering phones promptly according to system Quality standards, documenting all interactions thoroughly, accurately, and legibly, and takes accountability for inquiries.
2. Ensures timely responses to service center inquiries via phone, fax, email, or mail to assist the customer in understanding their patient responsibility. Strives for first contact resolution in a timely and efficient manner.
3. Ensures timely responses to pre-collection and bad debt collection agency inquiries.
4. Researches and educates patients on outstanding bills and their status, which includes but is not limited to accounts not included in a payment arrangement, recognizing inaccurate information, partnering with legal to review bankruptcies, assisting with Coordination of Benefits, third party liability claims, etc.
5. Initiates and resolves account receivable errors with the hospital and professional billing or coding teams, which includes but is not limited to autopay updates, newborn/patient registration, and adding or removing balances to/from external collection agencies, coding errors, claim filing errors, etc.
6. Effectively discusses the patients' options for resolving outstanding balances including approved discounts and recognizing their eligibility for financial assistance. Connects patients to the Financial Counseling team for charity screening.
7. Ensures accurate and compliant processing and posting of all system payment types to patient hospital and professional claim balances.
8. Assists patients with setting up and navigating the online MyChart system.
9. Obtains, verifies through internal and external resources, adds insurance, and confirms payer filing order.
10. Analyzes and processes refunds as a result of overpayment.
11. Meets system standard quality and productivity expectations.
12. Identifies and escalates potential billing error trends to leadership.
13. Effectively communicates any patient balance issue with internal and external payer, vendors, or contractors.
14. Maintains strict confidentially standards for patient information. Complies with organizational, federal, and state regulations and policies on confidentiality.
15. Supports the standards set forth in the Henry Ford Health Code of Conduct by adhering to legal, ethical, and HIPAA standards.
16. Performs other related duties as assigned
EDUCATION/EXPERIENCE REQUIRED:
High school diploma or G.E.D. equivalent. Associate's degree in Business Administration, Accounting, Billing, Coding, or related field preferred.
Three (3) years of Call Center experience.
One (1) year of billing (billing and coding) experience.
Six (6) months of remote work experience.
Internet requirement of 25 Mbps and wired.
Experience in healthcare/medical office customer service strongly preferred.
Ability to interpret insurance billing process (Primary, Secondary, co-insurance, deductibles, and co-pays).
Technical skills (navigation, Microsoft Suite, initial troubleshooting) including guiding patients with online payment methods.
Ability to remain calm and de-escalate callers, as needed.
Sourced by ZipRecruiter
Henry Ford Health provides a full continuum of services from Primary and Preventative care, to Complex and Cpecialty care, Health Insurance, a full suite of home health offerings, Virtual care, Pharmacy, Eye care and other Healthcare retail. It is one of the Nation’s leading Academic Medical Centers, recognized for Clinical excellence in Cancer care, Cardiology and Cardiovascular Surgery, Neurology and Neurosurgery, Orthopedics and Sports medicine, and Multi organ transplants. Consistently ranked among the top five NIH funded institutions in Michigan, Henry Ford Health engages in more than 2,000 research projects annually. Equally committed to educating the next generation of Health Professionals, Henry Ford Health trains more than 4,000 Medical students, Residents and fellows every year across 50+ accredited programs. With more than 33,000 valued team members, Henry Ford Health is also among Michigan’s largest and most Diverse employers, including nearly 6,000 physicians and researchers from the Henry Ford Medical Group, Henry Ford Physician Network and Jackson Health Network.
Health care and social assistance
10,000+ Employees
Detroit, MI, US
1915
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