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Remote Solar Engineer Jobs in Utica, NY (NOW HIRING)

CX Engineer

Utica, NY · On-site +1

This is a hybrid role that will report to the Technology Business Unit Lead and will require both onsite and remote work. The CX Engineer acts as a key interface that is focused on maintaining a ...

Remote Solar Engineer information

See Utica, NY salary details

$50.1K

$105.2K

$166K

How much do remote solar engineer jobs pay per year?

As of Aug 26, 2026, the average yearly pay for remote solar engineer in Utica, NY is $105,180.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,300.00 and $144,600.00 per year, depending on experience, location, and employer.

What is a remote solar engineer?

A Remote Solar Engineer is a professional who designs, analyzes, and optimizes solar energy systems while working remotely. They use software tools to create system layouts, perform energy production simulations, and ensure compliance with regulations. Their responsibilities may also include collaborating with project teams, assisting in permitting processes, and providing technical support. Remote Solar Engineers often work for solar companies, engineering firms, or as freelancers. Their role is crucial in advancing renewable energy solutions while offering flexibility in work location.

What skills and qualifications are needed to thrive as a remote solar engineer?

To thrive as a Remote Solar Engineer, you need a solid background in electrical or mechanical engineering, solar energy system design, and project management, typically supported by a relevant engineering degree. Familiarity with software such as AutoCAD, PVsyst, and Helioscope, along with certifications like NABCEP, is highly valuable. Outstanding problem-solving abilities, strong communication skills, and self-motivation are essential soft skills in a remote context. These skills and qualifications enable you to effectively design, analyze, and optimize solar projects, while ensuring efficient collaboration and project delivery from a remote environment.

What are common challenges faced by remote solar engineers and how are they addressed?

Remote Solar Engineers often face challenges such as coordinating with on-site teams across different locations and navigating time zone differences. Effective communication through digital tools, regular virtual meetings, and clear documentation are crucial strategies to mitigate these issues. Additionally, staying updated with the latest industry standards and remote monitoring technologies helps ensure system accuracy and project success. Proactively engaging with team members and adopting collaborative project management platforms can further enhance efficiency and project outcomes.

What job categories do people searching Remote Solar Engineer jobs in Utica, NY look for?

The top searched job categories for Remote Solar Engineer jobs in Utica, NY are:

What cities near Utica, NY are hiring for Remote Solar Engineer jobs?

Cities near Utica, NY with the most Remote Solar Engineer job openings:

Infographic showing various Remote Solar Engineer job openings in Utica, NY as of August 2026, with employment types broken down into 95% Full Time, 2% Part Time, and 3% Contract. Highlights an 75% Physical, 6% Hybrid, and 19% Remote job distribution, with an average salary of $105,180 per year, or $50.6 per hour.

Full-time

Re-posted 3 days ago


Job description

Position Summary:
The Customer Experience Engineer will partner with the leaders of the technology and contact center business units to deliver customer-facing value. This candidate will leverage interpersonal and cross-functional skills, product expertise and various technologies to ensure back-end technologies and processes validate and optimize our internal and external customers' front-end needs and overall experience.
The ideal candidate has a history of success in collaborating with internal stakeholders, using data-driven insights to influence decisions and developing permanent process-driven solutions. This person will be focused on measuring and managing the department to service metrics and supporting inquiries from both external and internal customers.
This is a hybrid role that will report to the Technology Business Unit Lead and will require both onsite and remote work. The CX Engineer acts as a key interface that is focused on maintaining a service culture and delivering customer operational excellence.
Job Requirements and Responsibilities:
  • Provides relevant performance scorecard reporting KPIs / Performance Metrics aligned to Business Unit needs.
  • Assist with and advocate for the design and rollout of new support channels and service offerings
  • Create support workflows and make suggestions to improve efficiency and effectiveness
  • Evaluate 3rd party solutions, drive implementations and support process optimization
  • Collect and analyze customer functions' performance and delivery data, taking action regarding responses, and reporting to the organization.

• Provide backup support for other 3rd party tools utilized within the organization.
  • Analyzing the order entry process and recommend automation solutions
  • Measure and help to improve overall customer experience levels
  • Keep up with industry best practices, trends, and standards

Project initiation and execution:
• Manages and monitors relationships with and between key stakeholders; clarifies mutual needs and commitments through the consultation and consideration of impacts. Seeks to push through existing paradigms to create innovative solutions.
• Service Transition - ensures operational readiness by reviewing and approving documented handover procedures, instructions and other collateral for all projects to ensure day-one operational excellence for new/modified services
  • Perform other duties as assigned

Skills and Competencies:
  • Excellent organizational skills and attention to detail.
  • Ability to work independently with little supervision.
  • Strong interpersonal, analytical, and problem-solving skills.
  • Ability to clearly communicate operation and/or staffing concerns to management with clear solution-driven recommendations.
  • In-depth understanding in Call Center operations including technologies and data management.
  • Demonstrated Project Management experience.
  • Ability to manage program budgets, create meaningful projections, and presents them to strategic decision makers.
  • Strong verbal and written communication skills.
  • Excellent time management skills with a proven ability to meet deadlines.

Education and Experience:
  • BA/BS degree in Business Administration, MIS or relevant field preferred but not required
  • 10+ years of total experience
  • 5+ years of experience with CRM administration/support and contact center software operations solutions
  • 3+ years of project management work including but not limited to discovery, gathering business requirements, interfacing with IT and other functions, planning, implementing and supporting new solutions
  • Preferred experience with the NICE or Five9 contact center product suite, but not required

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Rising Phoenix Holdings Corporation is an Equal Employment Opportunity Employer.