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Remote Solar Call Center Jobs in Austin, TX (NOW HIRING)

Afni, Inc.

Remote Customer Service Representative

Austin, TX · Remote

$15.75 - $21.50/hr

Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...

GDCC West

Data Collection Specialist

Austin, TX · Remote

$10.50/hr

... part-time remote work to earn extra income. Online training provided for qualified candidates ... Call Center: 1 year (Preferred, not required) * Education: High School Diploma or equivalent ...

PTP

Customer Experience Analyst - REMOTE

Austin, TX · On-site +1

Call Annotation: Perform detailed annotations to understand customer intents, evaluate AI ... Working in or collaborating with a contact center environment * Understanding of user interface or ...

PTP

Customer Experience Analyst - REMOTE

Austin, TX · Remote

Call Annotation: Perform detailed annotations to understand customer intents, evaluate AI ... Working in or collaborating with a contact center environment * Understanding of user interface or ...

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All JobsSolar Call Center JobsRemote Solar Call Center JobsRemote Solar Call Center Jobs in Austin, TX

Remote Solar Call Center information

See Austin, TX salary details

$5

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$27

How much do remote solar call center jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote solar call center in Austin, TX is $20.07, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $22.16 per hour, depending on experience, location, and employer.

What is a remote solar call center?

A Remote Solar Call Center is a customer service or sales operation where agents work from remote locations to handle inquiries, provide information, and set appointments related to solar energy products and services. These call centers support solar companies by answering customer questions, educating potential clients about solar options, and assisting with scheduling consultations. The remote setup allows agents to work from home or other offsite locations, offering flexibility while still maintaining high-quality customer service. This model helps solar companies reach a wider audience and efficiently manage customer communications.

How does a remote solar call center agent collaborate with installation teams and other departments to ensure a seamless customer experience?

As a remote solar call center agent, you'll regularly coordinate with installation teams, sales representatives, and technical support staff to address customer inquiries and resolve issues efficiently. Communication is typically managed through CRM platforms, email, and scheduled virtual meetings. This collaborative approach ensures that customers receive accurate information and timely updates throughout the solar installation process. Building strong cross-departmental relationships is key to delivering a positive customer experience and can also open pathways for professional growth within the company.

What are the key skills and qualifications needed to thrive as a remote solar call center representative, and why are they important?

To thrive as a Remote Solar Call Center Representative, you need strong communication skills, sales acumen, and a basic understanding of solar energy concepts, typically supported by a high school diploma or equivalent. Familiarity with CRM systems, call center software, and potentially solar-specific platforms is usually required. Exceptional listening skills, resilience, and the ability to build rapport remotely help individuals stand out in this role. These skills are critical for effectively educating customers, generating leads, and driving successful sales conversions in a competitive remote environment.

What is the difference between Remote Solar Call Center vs Remote Solar Sales Representative?

AspectRemote Solar Call CenterRemote Solar Sales Representative
CredentialsBasic customer service skills, sometimes industry-specific trainingSales experience, knowledge of solar products, certifications often preferred
Work EnvironmentCall center setting, team-based, remoteRemote, client-facing, sales-focused
Employer & Industry UsageSolar companies, energy providers, call centersSolar companies, renewable energy firms, sales agencies
Search & Comparison IntentCustomer service, support roles in solar industrySales roles, lead generation, client acquisition in solar sector

The Remote Solar Call Center primarily involves customer support and service tasks within a call center environment, focusing on assisting customers with inquiries. In contrast, the Remote Solar Sales Representative actively promotes and sells solar products, requiring sales skills and industry knowledge. Both roles are remote and industry-specific but differ in their core responsibilities and skill sets.

What are popular job titles related to Remote Solar Call Center jobs in Austin, TX?

For Remote Solar Call Center jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Remote Solar Call Center jobs in Austin, TX look for?

The top searched job categories for Remote Solar Call Center jobs in Austin, TX are:

What cities near Austin, TX are hiring for Remote Solar Call Center jobs?

Cities near Austin, TX with the most Remote Solar Call Center job openings:

Remote Solar Call Center jobs near you
Infographic showing various Remote Solar Call Center job openings in Austin, TX as of June 2026, with employment types broken down into 2% As Needed, 83% Full Time, 8% Part Time, and 7% Contract. Highlights an 35% Physical, 3% Hybrid, and 62% Remote job distribution, with an average salary of $41,754 per year, or $20.1 per hour.

Remote Customer Service Representative

Afni, Inc.

Austin, TX • Remote

$15.75 - $21.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago

Afni rating

7.1

Company rating: 7.1 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

18th of 72 rated call and contact centers

Job description

Career paths start between $14.50 and $15/hr plus bonus.


Why start building your career at Afni?


We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.


What do we offer?


A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.


What can you expect from your work at Afni?

This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. You can also expect stability, encouragement, a cooperative environment where you can learn, grow, and advance.

What do we expect from you as part of this team?


You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.


How can you join the Afnimazing team?


You can apply online here!

Key Qualifications

  • Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management in a home office setting.
  • Customer service experience: Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center virtual setting.
  • Available for 12 weeks of paid training, with consistent 8-hour shifts scheduled between Sunday and Saturday, 07:00AM - 01:00AM CST.
  • Available to work 8-hour shifts any day of the week, including weekends and holidays, between 07:00AM - 01:00AM CST.
  • Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States.

Afni is currently hiring in the following states. You must live in one of these states:

  • Alabama
  • Georgia
  • North Carolina
  • South Carolina
  • Texas
  • Wisconsin
  • Iowa

What You Need to Thrive in Our Remote Environment:

  • Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular)
  • 25Mbps Download/10Mbps Upload
  • Ping Rate - Less than 100 ms
  • A private workspace with desk/chair where surrounding noise (children, pets, people, electronics, etc.) cannot be heard or present during working hours.
  • Ability to be on webcam during working hours

What Afni employees say

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