ZipRecruiter

Log In

2

Remote Shopify System Administrator Jobs in Alabama

3-GIS

Support Specialist II

Huntsville, AL · On-site +1

Jira or similar ticketing systems * Self-directed and effective in a remote or hybrid work ... Hands-on experience with 3-GIS Admin. * Experience with APIs, automation, or system integrations.

Harris

$70K - $80K/yr

Administer, support, and optimize Windows Server infrastructure, Active Directory, Group Policy ... Support and troubleshoot Remote Desktop Services environments, including RD Gateway, RD Web Access ...

Transform9

Account Executive

Birmingham, AL · On-site +1

Our agents integrate directly with each practice's EHR, practice management, and phone systems, and ... Sell to practice administrators, COOs, CFOs, and clinical leaders; build multi-threaded champion ...

Transform9

Account Executive

Birmingham, AL · On-site +1

Our agents integrate directly with each practice's EHR, practice management, and phone systems, and ... Sell to practice administrators, COOs, CFOs, and clinical leaders; build multi-threaded champion ...

Manulife

$96K - $113K/yr

This is a remote role open to any location in continental US Manulife is a leading international ... Work flow, systems). * Negotiate and manage time and resources to meet deadlines and service times.

Summit 7 Systems

Infrastructure Engineer

AL · On-site +1

$70K/yr

Document system architecture, configuration baselines, and operational standards. * Collaborate ... Administer tooling to support MSP customers (ServiceNow, Tanium, AvePoint, Azure backups, etc.

Aprio

Tax Administration Manager

Birmingham, AL · On-site +1

Integrate administrators from newly merged offices, including onboarding into firm systems and ... remote and hybrid options What's in it for you: - Working with an industry leader : Be part of a ...

previous pagenext page

Showing results 21-40

All JobsShopify System Administrator JobsRemote Shopify System Administrator JobsRemote Shopify System Administrator Jobs in Alabama

Remote Shopify System Administrator information

What is the difference between Remote Shopify System Administrator vs Remote Shopify Developer?

AspectRemote Shopify System AdministratorRemote Shopify Developer
Primary RoleMaintains and manages Shopify store infrastructure, including server settings, integrations, and troubleshootingDevelops, customizes, and codes themes, apps, and features for Shopify stores
Required SkillsShopify admin, server management, troubleshooting, basic codingLiquid, HTML, CSS, JavaScript, app development
CertificationsShopify Partner certifications, basic IT certificationsWeb development certifications, Shopify Partner certifications
Work EnvironmentRemote, technical support, system managementRemote, coding, design, and development tasks

While both roles work remotely within the Shopify ecosystem, the Shopify System Administrator focuses on store infrastructure and troubleshooting, whereas the Shopify Developer specializes in creating and customizing store features through coding and development.

What cities in Alabama are hiring for Remote Shopify System Administrator jobs?

Cities in Alabama with the most Remote Shopify System Administrator job openings:

Remote Shopify System Administrator jobs near you

Support Specialist II

3-GIS

Huntsville, AL • On-site, Remote

Full-time

Posted 7 days ago

Job description

Job Description
Position Title: Support Specialist II
Reports To: Manager, General Support
Department: Product Support
Summary/Objective:
The Support Specialist II serves as a technical expert and customer advocate for the 3-GIS product suite within the Esri ecosystem. This role is responsible for diagnosing complex software issues, guiding customers through best practice workflows, and ensuring a consistently exceptional support experience. You will work directly with client accounts, collaborate cross-functionally with internal teams, and help shape the future of customer success at 3-GIS.
This position requires strong technical proficiency, strong communication skills, and the ability to guide customers through various 3-GIS product challenges.
Essential Functions: Customer Support & Technical Troubleshooting
  • Provide superior customer support and troubleshoot client issues with 3-GIS software, ensuring customers exceed expectations in their use of the platform.
  • Serve as a support representative for customer accounts, acting as a trusted advisor.
  • Diagnose and resolve issues across the 3-GIS stack, Esri products (ArcGIS Pro, ArcGIS Enterprise, Portal), and associated databases.
  • Leverage GIS data analysis and mapping tools to support customer requests.
  • Contribute toward the development of change control processes for hosted systems when required.
  • Possible participation in the on-call rotation to support critical customer systems.
Customer Enablement & Education
  • Educate customers on 3-GIS and Esri products, services, and recommended workflows to maximize operational efficiency.
  • Assist clients on product functionality, system usage, and best practices.
  • Engage in technical discussions with both technical and non-technical stakeholders.
Technical Configuration & System Management
  • Be able to configure and assist with upgrades of 3-GIS Solutions, Esri software, and supporting technologies.
  • Configure web services, application servers, and database connections for customer environments.
  • Test new software functionality, validate bug fixes, and provide structured feedback to Product and Development teams.
  • Follow documented procedures for customer escalations and ticket processing, including product enhancements and bugs.
Cross-Team Collaboration
  • Work collaboratively with Sales, Product, Development, and PMO teams to ensure accurate, timely solutions for customers.
  • Identify, document, and escalate issues to team leads or engineering as appropriate.
  • Track and report data from calls, chats, and high priority issues to support continuous improvement.
  • Mentor and train new team members within the organization.
  • Provide feedback to support leadership to improve customer experience, support processes, and operational efficiency.
Continuous Improvement & Customer Advocacy
  • Proactively identify workflow improvements, best practices, and opportunities to enhance customer satisfaction.
  • Contribute to internal knowledge bases, documentation, and process refinement.
  • Support customer onboarding and consultation for new customers.
  • Complete other support duties as assigned.

Required Qualifications:
  • Bachelor's Degree in Computer Science, GIS, Information Systems, or related field.
  • 3-4 years of experience in customer service, technical support, or GIS-related roles.
  • Strong written and verbal communication skills.
  • Highly organized, detail-oriented, and capable of managing multiple priorities.
  • Hands-on experience with:
    1. ArcGIS Desktop/Pro
    2. ArcGIS Server / ArcGIS Enterprise
    3. Esri Portal
    4. ArcGIS geoprocessing and data analysis tools
    5. 3-GIS Web and Mobile
    6. Python or similar scripting languages
    7. Database tools such as PGAdmin, SQL Developer, or SQL Server Manager
    8. Jira or similar ticketing systems
  • Self-directed and effective in a remote or hybrid work environment.
  • Strong critical thinking and analytical skills with an interest in problem solving.
  • Passion for continuous learning and supporting team growth.
Preferred Qualifications:
  • Understanding of 3-GIS configuration.
  • Hands-on experience with 3-GIS Admin.
  • Experience with APIs, automation, or system integrations.
  • Telecom planning, construction, or asset management experience.
  • Advanced experience with ESRI spatial analysis and geoprocessing workflows.
  • Experience troubleshooting web-based application system architecture (on-premises, cloud, hybrid).
  • Experience troubleshooting Windows Server, IIS, 3-GIS solutions and user workflows.
Work Environment:
  • Employees in a Remote setting with limited travel.

Expected Hours of Work:
  • 40 hours, Monday - Friday
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.
SSP Innovations, LLC is an Equal Opportunity Employer (EOE).

Apply