Key Responsibilities
- Assist the Account Management team in supporting client benefit plan design needs and maintaining client relationships.
- Support communication with external vendor partners, including PBMs, TPAs, and ancillary programs.
- Help manage internal RFP/procurement and market-check processes for assigned accounts, including coordinating project timelines and PBM data requests.
- Assist with PBM contract reviews and documentation.
- Facilitate internal and external meetings and help prepare presentations and project updates.
- Maintain accurate and up-to-date client information in Salesforce.
- Collaborate with internal teams and vendors to ensure timely completion of tasks and deliverables.
- Apply knowledge of Formulary Management, Drug Utilization Management, Rx Contracts, RFP processes, and Rx Benefit Plan Design to support team activities.
Qualifications
- High School Diploma or GED required; Bachelor's degree strongly preferred.
- 3+ years of experience in account management, benefit plan design, or a related support role.
- Pharmacy Benefits Management (PBM) experience.
- Strong organizational, multitasking, and communication skills.
- Ability to work collaboratively in a fast-paced environment.
Skills
- Pharmacy Benefit Management (PBM) knowledge - Understanding of PBM operations, formulary management, and Rx benefit design.
- Excel and data analysis skills - Ability to work with pharmacy or claims data to identify trends and support client reporting.
- Experience with Salesforce or CRM systems - Managing client information and supporting account workflows.
- Project management experience - Coordinating timelines, deliverables, and multi-stakeholder communication effectively.
- Strong client relationship and communication skills - Building trust, presenting clearly, and managing expectations in a professional setting.
Additional Requirements
Schedule: Monday to Friday, 8am - 5pm.
Required Employment / Compliance Language
Medix is committed to compliance with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified individuals are encouraged to apply.
* We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
* As a job position within our Care Management division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, access and handling of patient medical records, providing medical care inside a patient's residential address, driving, prescription and other drug access and administration, and working with vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.