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Remote Security Alarm Monitoring Jobs in Utah (NOW HIRING)

Graymont Limited

Remote Operations Engineer

Sandy, UT · On-site +1

$66K - $89K/yr

You will also be comfortable monitoring multiple processes and prioritizing the handling of alarms ... remote operations program. • Identify, develop, continuously improve, and communicate the best ...

Motorola

Software Engineer

Salt Lake City, UT · Remote

Department Overview Blue Eye Monitoring has a unique approach to providing security. We use our ... Once detected, an alarm is immediately sent to our command center where our highly trained Video ...

RainFocus

Cybersecurity Engineer (Remote)

Lehi, UT · On-site +1

Crowdsourced Security & Threat Intel: Manage and triage our crowdsourced bug bounty program (BugCrowd) and monitor our external security posture rating (Bitsight). * Secure Development Collaboration:

NetDocuments

Staff Cloud Engineer - Infrastructure

Lehi, UT · On-site +1

$52.25 - $70/hr

Two-time winner (2024, 2023) Top Workplace Innovation * 2025 Remote Work * 2024 Technology Industry ... security, and performance requirements. * Monitor and troubleshoot infrastructure issues ...

Conduent, Inc.

Cyber Operations Engineer III

Sandy, UT · On-site +1

$91K - $118K/yr

Work with security partners developing and refining monitoring use cases * Work on complex tasks ... Remote work: Enjoy the convenience of working from home and maximize your time by unplugging at the ...

asburyauto

IT Enterprise Cloud Architect

Draper, UT · On-site +1

Implement monitoring and automation * Cloud Networking & SD-WAN * Architect connectivity between ... Security & Compliance * Enforce AWS security best practices * Align with cybersecurity policies

asburyauto

IT Enterprise Cloud Architect

Draper, UT · On-site +1

Implement monitoring and automation * Cloud Networking & SD-WAN * Architect connectivity between ... Security & Compliance * Enforce AWS security best practices * Align with cybersecurity policies

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All JobsSecurity Alarm Monitoring JobsRemote Security Alarm Monitoring JobsRemote Security Alarm Monitoring Jobs in Utah

Remote Security Alarm Monitoring information

What is the difference between Remote Security Alarm Monitoring vs Remote Security System Installation?

AspectRemote Security Alarm MonitoringRemote Security System Installation
CredentialsTypically requires security certifications, alarm monitoring licensesRequires technical certifications, installer licenses
Work EnvironmentRemote, monitoring centers, or from homeOn-site at client locations or installation sites
Employer & Industry UsageSecurity companies, alarm monitoring servicesSecurity system providers, electronics installers
Search & Comparison IntentUnderstanding monitoring roles, remote alarm oversightInstallation procedures, technical setup

Remote Security Alarm Monitoring involves overseeing security systems remotely, ensuring alarms are active and responding to alerts. In contrast, Remote Security System Installation focuses on setting up and configuring security systems at client sites. Both roles require technical knowledge but differ in work environment and responsibilities.

What are popular job titles related to Remote Security Alarm Monitoring jobs in Utah? For Remote Security Alarm Monitoring jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Remote Security Alarm Monitoring jobs in Utah look for? The top searched job categories for Remote Security Alarm Monitoring jobs in Utah are:
What cities in Utah are hiring for Remote Security Alarm Monitoring jobs? Cities in Utah with the most Remote Security Alarm Monitoring job openings:
Remote Security Alarm Monitoring jobs near you
Infographic showing various Remote Security Alarm Monitoring job openings in Utah as of July 2026, with employment types broken down into 87% Full Time, 11% Part Time, 1% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Remote HVAC Monitoring Specialist

Kelso Building Services

Ogden, UT • On-site, Remote

Full-time

Medical, Retirement, PTO

Posted 19 days ago

Job description

About Kelso Building Services
At Kelso Building Services (KBS), we believe our success starts with our people. We provide the resources, training, and career development opportunities employees need to thrive in a dynamic and technology-driven environment. Our team is committed to operational excellence, innovative problem-solving, and delivering outstanding service to customers across the country.
We are currently seeking both Level 1 and Level 2 ROC Operators, depending on experience and qualifications.
Schedule: Rotating shifts required, including evenings, weekends, and holidays.
Position Overview
The Remote Operations Center (ROC) Operator plays an essential role in supporting KBS's around-the-clock monitoring services. This position is responsible for observing customer building systems, responding to system-generated events, coordinating service activities, and ensuring issues are addressed according to established procedures.
This is a detail-oriented role in a fast-paced operations environment where consistency, communication, and adherence to process are critical.
  • Level 1 Operators focus on alarm monitoring, customer communications, documentation, and routine remote support activities.
  • Level 2 Operators leverage additional technical expertise to perform advanced diagnostics, troubleshooting, and operational decision-making.
Primary Responsibilities
Monitoring & Event Management
  • Monitor HVAC, building automation, electrical, and related facility systems for alarms, faults, and performance exceptions
  • Assess, prioritize, and respond to incoming alerts based on documented response procedures
  • Identify the difference between informational notifications and critical system events
  • Execute escalation protocols in accordance with customer-specific requirements
Customer Service & Communication
  • Serve as a point of contact for incoming calls, emails, and service-related inquiries
  • Communicate professionally and effectively with customers during active events
  • Maintain detailed records of all communications and actions taken
  • Work closely with internal departments and field personnel to support issue resolution
Remote Diagnostics & Support
  • Access customer systems through approved remote-connectivity tools
  • Review system trends, alarm history, and operational data to assist with problem identification
  • Perform authorized remote tasks including schedule verification, system resets, and control-point validation
  • Document troubleshooting steps, findings, and outcomes in company systems
Service Coordination & Dispatch
  • Open, update, and track service requests through internal platforms
  • Coordinate technician dispatch activities based on urgency, scope, and customer requirements
  • Monitor open issues and provide status updates when appropriate
Documentation & Reporting
  • Maintain complete, accurate, and audit-ready operational records
  • Prepare reports related to system events, service activity, and monitoring performance
  • Follow established response standards and documentation requirements
Learning & Professional Development
  • Complete training related to building technologies, customer programs, and security procedures
  • Participate in certification and skills development programs
  • Support continuous improvement efforts within the monitoring center
Qualifications
Required
  • High school diploma or GED equivalent
  • Strong computer proficiency and ability to work across multiple software platforms simultaneously
  • Excellent written and verbal communication skills
  • Ability to follow established processes and escalation workflows
  • Strong organizational skills and attention to detail
  • Ability to remain calm and effective in high-priority situations
  • Availability to work rotating schedules, including nights, weekends, and holidays
Preferred for Level 2
  • Experience with Building Automation Systems (BAS), HVAC controls, or facility operations
  • Previous experience in dispatch, operations centers, customer support, monitoring environments, or technical help desks
  • Familiarity with ticketing, work order, or service management systems
  • Basic understanding of mechanical, electrical, or controls systems
Key Competencies
  • Critical thinking and problem-solving
  • Strong prioritization and multitasking abilities
  • Customer-focused approach
  • Reliable decision-making and escalation judgment
  • Effective collaboration and communication
  • Willingness to learn and develop technical skills
Performance Measures
Successful operators consistently demonstrate:
  • Prompt handling of alarms and system events
  • Accurate assessment and escalation of issues
  • High-quality recordkeeping and documentation
  • Compliance with service level commitments
  • Strong customer service performance
  • Completion of required training and development milestones
Career Growth Opportunities
KBS is committed to promoting from within whenever possible. Team members who demonstrate strong performance may have opportunities to advance into positions such as:
  • ROC Operator II
  • Remote Systems Specialist
  • Building Automation Support Specialist
  • Operations Team Lead
  • Monitoring & Analytics Specialist
  • Operations Supervisor

Advancement opportunities are supported through hands-on experience, structured training, and ongoing professional development.
Why Join KBS?
  • Be part of an expanding remote operations and smart building technology organization
  • Work with advanced building automation and monitoring systems
  • Access training, certifications, and career development resources
  • Support critical facility operations for customers nationwide
  • Join a team focused on innovation, service, and operational excellence
Compensation & Benefits
  • Competitive hourly compensation
  • Comprehensive medical benefits
  • Paid time off
  • 401(k) program with company matching contributions

Apply