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Remote Script Coverage Jobs in Washington, DC (NOW HIRING)

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FULLY REMOTE: This is a 100% virtual position. Work from anywhere in the US, build real ownership ... right coverage based on their needs - Follow up, track activity, and stay consistent What We ...

IT Tester

Merrifield, VA · Remote

$50 - $64/hr

Hybrid - 3 days onsite and 2 days remote Responsibilities * Create Test Plan documents utilizing ... Create and/or update manual test case/scripts within the approved and appropriate test tool(s) for ...

... remote Responsibilities * Design, develop, and implement ServiceNow applications, modules, scripts ... coverage options including medical, dental, vision, spending accounts, life insurance, voluntary ...

... remote Responsibilities * Design, develop, and implement ServiceNow applications, modules, scripts ... coverage options including medical, dental, vision, spending accounts, life insurance, voluntary ...

... remote Responsibilities * Design, develop, and implement ServiceNow applications, modules, scripts ... coverage options including medical, dental, vision, spending accounts, life insurance, voluntary ...

... remote Responsibilities * Design, develop, and implement ServiceNow applications, modules, scripts ... coverage options including medical, dental, vision, spending accounts, life insurance, voluntary ...

Testing Manager - Secret (Remote)

Mclean, VA · Remote

$112K - $136K/yr

Develop testing strategies for each release, ensuring coverage of functional, non‑functional, and ... Review and validate the quality of test artifacts, automation scripts, and documentation delivered ...

Remote - offsite Responsibilities * Develop and maintain complex test plans in ADO aligned to ... Analyze requirements and design comprehensive test coverage * Create manual test cases * Create ...

Remote - offsite Responsibilities * Develop and maintain complex test plans in ADO aligned to ... Analyze requirements and design comprehensive test coverage * Create manual test cases * Create ...

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Remote Script Coverage information

See Washington, DC salary details

$115.5K

$153.5K

$178.9K

How much do remote script coverage jobs pay per year?

As of Sep 7, 2026, the average yearly pay for remote script coverage in Washington, DC is $153,492.00, according to ZipRecruiter salary data. Most workers in this role earn between $142,100.00 and $168,200.00 per year, depending on experience, location, and employer.

What is remote script coverage?

Remote script coverage refers to the process where a reader evaluates and summarizes screenplays or scripts from a remote location, rather than working onsite at a studio or agency. These professionals read scripts, write coverage reports that include a summary, analysis, and recommendations about the script’s potential, and deliver their feedback digitally. This job is common in the film, television, and literary industries to help producers, agents, and executives quickly assess the viability of scripts. Remote script coverage allows for flexible work arrangements and can be performed by freelancers or employees working from home.

What are the typical challenges faced by remote script coverage professionals, and how can they be managed effectively?

Remote script coverage professionals often face challenges such as tight deadlines, maintaining focus while working independently, and ensuring consistent, objective feedback. Managing these challenges requires strong time management skills, clear communication with supervisors or clients, and a structured work routine. Building a network with other readers or participating in online forums can also provide valuable support and perspective when evaluating diverse scripts.

What are the key skills and qualifications needed to thrive as a remote script coverage analyst, and why are they important?

To thrive as a Remote Script Coverage Analyst, you need strong analytical reading skills, attention to detail, and a solid understanding of screenwriting structure and industry standards, typically supported by a background in film, literature, or creative writing. Familiarity with script formatting software (like Final Draft) and proficiency in using online collaboration tools are often required. Excellent written communication, time management, and the ability to provide constructive feedback are crucial soft skills. These competencies ensure insightful script evaluations, efficient remote collaboration, and valuable input for production decisions.

What is the difference between Remote Script Coverage vs Remote Script Supervisor?

AspectRemote Script CoverageRemote Script Supervisor
Primary RoleProvides written analysis and feedback on scripts for development or productionOversees script continuity, quality, and adherence to vision during production
Required CredentialsWriting, script analysis, industry knowledgeExperience in script supervision, production coordination
Work EnvironmentRemote, freelance or project-basedRemote or on-set, production environment
Industry UsageWriters, script analysts, development teamsProducers, directors, production teams

Remote Script Coverage focuses on analyzing scripts and providing feedback, while Remote Script Supervisor manages continuity and quality during filming. Both roles require industry knowledge but serve different stages of production.

What are the most commonly searched types of Script Coverage jobs in Washington, DC?

The most popular types of Script Coverage jobs in Washington, DC are:

What job categories do people searching Remote Script Coverage jobs in Washington, DC look for?

The top searched job categories for Remote Script Coverage jobs in Washington, DC are:

Infographic showing various Remote Script Coverage job openings in Washington, DC as of August 2026, with employment types broken down into 61% Full Time, 25% Part Time, and 14% Temporary. Highlights an 100% Remote job distribution, with an average salary of $153,492 per year, or $73.8 per hour.

Contact Center Manager

Williams Consulting LLC

Catonsville, MD • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


Job description

Williams Consulting LLC (WCLLC), a Baltimore, Maryland-based government contracting firm, is seeking a Contact Center Manager to support a Federally sponsored National Public Health Contact Center launch.  This position does report to an overall Program Director.

The Manager will oversee daily helpline operations, operating 6:00 a.m.–6:00 p.m. Eastern Time, seven days a week, and manage a team of Lactation Consultants providing compassionate, consistent, and responsive support to callers nationwide.   This helpline will move to 24/7 operations.

The ideal candidate will possess strong contact center operations and people leadership skills, with experience managing multi-channel services across phone, live chat, and SMS. The candidate should be skilled in workforce planning, service level agreements (SLA’s), real-time queue and dashboard monitoring, quality improvement, staff coaching and performance management, and onboarding and training development. Strong analytical, communication, problem-solving, and organizational skills are essential, to anticipate staffing needs, respond to changing contact volumes, and drive continuous improvement.

Williams Consulting, LLC is a Woman-Owned Small Business, Economically Disadvantaged Woman-Owned Small Business and HUBZone firm with Federal, State, Local, and Commercial clients. We value our employees and recognize their contributions to the success of our clients and our company. 

We offer competitive salaries and support flexible work locations and scheduling, when possible. We offer competitive benefits including Medical, Vision, and Dental coverage through national plans. We also offer Life, AD&D, Short- & Long-Term Disability Insurance, PTO, and 401k matching.

Key Responsibilities

  • Manage daily helpline operations, staff performance, scheduling, escalation, and coverage.
  • Monitor NICE CXone and Salesforce dashboards, call queues, SLAs, wait times, abandonment rates, and agent availability.
  • Align staffing and schedules with forecasted and real-time call volumes, adjusting coverage as demand increases or fluctuates.
  • Develop and maintain call scripts, workflows, escalation procedures and standard operating procedures.
  • Lead lactation consultant onboarding and training development, including training materials, call handling, scripts, systems, and procedures.
  • Monitor call quality and staff adherence to scripts, procedures, and performance expectations.
  • Analyze call-volume and performance trends and recommend staffing or operational improvements.
  • Manage and oversee escalations and support the appropriate handling of confidential or sensitive information.

Qualifications and Experience

  • Bachelor’s degree in business, operations, communication, or a related field preferred
  • 5+ years of Contact Center or Customer Service operations experience, including supervisory or people-management responsibility.
  • Federal Contracting experience preferred.
  • Demonstrated experience managing SLAs, staffing, scheduling, real-time queues, and contact center performance.
  • Experience with NICE CXone and Salesforce strongly preferred.
  • Experience developing scripts, procedures, onboarding, and staff training.
  • Strong organizational, analytical, communication, coaching, and problem-solving skills.
  • Experience in a contact center, customer service, helpline, hotline, social services, healthcare-support, or resource-navigation environment preferred.
  • Must be able to successfully complete and maintain a government suitability/background investigation as required for the position.
  • Ability to use Microsoft Office Applications (Outlook, Word, Excel, PowerPoint, Project, and SharePoint) efficiently and effectively.
  • Must provide three (3) management references that can attest to qualifications.
  • Company background investigation is required.

Working Conditions and Requirements

Location: Remote (Maryland-based)

While performing the duties of this job, the employee may be required to sit or stand for extended periods and work in a professional office or secure remote environment, as applicable.


WCLLC is an Equal Opportunity Employer

Williams Consulting LLC does not discriminate in employment based on race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.