... scripts and protocols while meeting and sustaining performance goals (i.e. calls/hour, call quality ... coverage as dictated by business needs * Excellent verbal communication, active listening, and ...
Quick apply
... scripts and protocols while meeting and sustaining performance goals (i.e. calls/hour, call quality ... coverage as dictated by business needs * Excellent verbal communication, active listening, and ...
Quick apply
... scripts and protocols while meeting and sustaining performance goals (i.e. calls/hour, call quality ... coverage as dictated by business needs * Excellent verbal communication, active listening, and ...
Raleigh, NC · On-site +1
... scripts and protocols while meeting and sustaining performance goals (i.e. calls/hour, call quality ... coverage as dictated by business needs * Excellent verbal communication, active listening, and ...
Raleigh, NC · On-site +1
... scripts and protocols while meeting and sustaining performance goals (i.e. calls/hour, call quality ... coverage as dictated by business needs * Excellent verbal communication, active listening, and ...
Raleigh, NC · On-site +1
$133K - $220K/yr
Implements scripts and testing procedures to validate software functionality. * Agile Knowledge ... For positions with Remote-US locations, the actual salary range for the position may differ based ...
Raleigh, NC · On-site +1
$133K - $220K/yr
Implements scripts and testing procedures to validate software functionality. * Agile Knowledge ... For positions with Remote-US locations, the actual salary range for the position may differ based ...
Raleigh, NC · Remote
$15/hr
If so, then please submit your resume to apply for the remote Patient Care Representative position ... Help develop key essential functions of position and keep updated scripts. Follow-up on every new ...
Raleigh, NC · Remote
$15/hr
If so, then please submit your resume to apply for the remote Patient Care Representative position ... Help develop key essential functions of position and keep updated scripts. Follow-up on every new ...
Durham, NC · On-site +1
... coverage, release velocity and production health Basic Qualifications: 5+ years of testing ... While many positions offer remote or hybrid work options, these arrangements are subject to change ...
Durham, NC · On-site +1
... coverage, release velocity and production health Basic Qualifications: 5+ years of testing ... While many positions offer remote or hybrid work options, these arrangements are subject to change ...
Durham, NC · On-site +1
... coverage, release velocity and production health Basic Qualifications: 5+ years of testing ... While many positions offer remote or hybrid work options, these arrangements are subject to change ...
Durham, NC · On-site +1
... coverage, release velocity and production health Basic Qualifications: 5+ years of testing ... While many positions offer remote or hybrid work options, these arrangements are subject to change ...
Morrisville, NC · On-site +1
$33.37 - $47.97/hr
Designs, codes, tests, debugs, and documents the programs, interfaces and scripts to specified ... Remote Work Schedule: Day Job Location of Job: US:NC:Morrisville Exempt From Overtime: Exempt: Yes ...
Morrisville, NC · On-site +1
$33.37 - $47.97/hr
Designs, codes, tests, debugs, and documents the programs, interfaces and scripts to specified ... Remote Work Schedule: Day Job Location of Job: US:NC:Morrisville Exempt From Overtime: Exempt: Yes ...
Raleigh, NC · Remote
$54 - $74/hr
We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential ... WalkMe provides health coverage options, where applicable, to ensure employees have access to ...
Quick apply
Raleigh, NC · Remote
$54 - $74/hr
We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential ... WalkMe provides health coverage options, where applicable, to ensure employees have access to ...
Cary, NC · On-site +1
Follow our established sales processes and scripts to ensure consistency and maximize success ... This position is remote; however, the employee must reside permanently in one of the following ...
Cary, NC · On-site +1
Follow our established sales processes and scripts to ensure consistency and maximize success ... This position is remote; however, the employee must reside permanently in one of the following ...
Follow our established sales processes and scripts to ensure consistency and maximize success ... This position is remote; however, the employee must reside permanently in one of the following ...
Quick apply
Follow our established sales processes and scripts to ensure consistency and maximize success ... This position is remote; however, the employee must reside permanently in one of the following ...
Follow our established sales processes and scripts to ensure consistency and maximize success ... This position is remote; however, the employee must reside permanently in one of the following ...
Follow our established sales processes and scripts to ensure consistency and maximize success ... This position is remote; however, the employee must reside permanently in one of the following ...
Raleigh, NC · On-site +1
$90K - $130K/yr
Some knowledge of and understanding of howto create/executeSQL queries, and scripts using Python ... coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 ...
Raleigh, NC · On-site +1
$90K - $130K/yr
Some knowledge of and understanding of howto create/executeSQL queries, and scripts using Python ... coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 ...
Raleigh, NC · On-site +1
$90K - $130K/yr
Some knowledge of and understanding of howto create/executeSQL queries, and scripts using Python ... coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 ...
Raleigh, NC · On-site +1
$90K - $130K/yr
Some knowledge of and understanding of howto create/executeSQL queries, and scripts using Python ... coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 ...
$98.6K - $103.5K
2% of jobs
$103.5K - $108.4K
2% of jobs
$108.4K - $113.3K
14% of jobs
$113.3K - $118.2K
4% of jobs
$121.2K is the 25th percentile. Wages below this are outliers.
$118.2K - $123.2K
5% of jobs
$123.2K - $128.1K
13% of jobs
The median wage is $130.8K / yr.
$128.1K - $133K
19% of jobs
$133K - $137.9K
14% of jobs
$140.4K is the 75th percentile. Wages above this are outliers.
$137.9K - $142.8K
6% of jobs
$142.8K - $147.8K
9% of jobs
$147.8K - $152.7K
13% of jobs
$98.6K
$131K
$152.7K
| Aspect | Remote Script Coverage | Remote Script Supervisor |
|---|---|---|
| Primary Role | Provides written analysis and feedback on scripts for development or production | Oversees script continuity, quality, and adherence to vision during production |
| Required Credentials | Writing, script analysis, industry knowledge | Experience in script supervision, production coordination |
| Work Environment | Remote, freelance or project-based | Remote or on-set, production environment |
| Industry Usage | Writers, script analysts, development teams | Producers, directors, production teams |
Remote Script Coverage focuses on analyzing scripts and providing feedback, while Remote Script Supervisor manages continuity and quality during filming. Both roles require industry knowledge but serve different stages of production.

Full-time
Posted 25 days ago
Be an early applicant
8.5
Based on 5 frontline employees who took The Breakroom Quiz
46th of 428 rated business services
Patient Outreach
Conduct & handle high-volume outbound and inbound calls with patients, providers, and pharmacies using established scripts and protocols while meeting and sustaining performance goals (i.e. calls/hour, call quality, etc.)
Collaborate with patients to actively problem-solve, identify and remove barriers to medication adherence (i.e. cost, forgetfulness, or lack of perceived need) and/or escalate clinical barriers to a pharmacist
Overcome patient objectives and reluctance through influence, empathy, and education to secure patient commitment to medication adherence.
Proactively coordinate with medical providers or pharmacies as needed to ensure prescription refills occur as scheduled.
Accurately document all interactions, outcomes, and identified barriers in appropriate systems.
Process Improvement, Learning & Collaboration
Identify opportunities to enhance pharmacy workflows and processes
Participate in training and peer-to-peer learning opportunities to build subject matter expertise in pharmacy quality metrics (e.g., STARs)
Provide feedback, share best practices, and assist employees to support achievement of program, departmental, and organizational goals
Other duties as assigned
High School Diploma
Minimum 1 year of experience in a call center environment providing patient outreach
Regular and predictable attendance; Ability to work any shift between 8 AM - 7 PM EST with the potential for evening and Saturday coverage as dictated by business needs
Excellent verbal communication, active listening, and negotiation skills
Ability to overcome objections and build rapport with patients or customers
Proficient with call center platforms and electronic health records (EHR) platforms
Proficient in Microsoft Excel and Google Sheets
Ability to work in a fast paced environment and adapt quickly to change
Strong organizational skills with an attention to detail and accuracy
Must have access to reliable high speed internet connection
Associate’s Degree
Pharmacy Technician Certification (CPhT or ExCPT) or Active Pharmacy Technician License in any state
Prolonged periods of sitting at a desk and working on a computer
We may use automated tools, including artificial intelligence (AI), to help organize and evaluate application materials. These tools support our recruiters and hiring managers by helping manage large applicant pools. Human judgment plays an essential role in our hiring process, including in the oversight and use of any automated tools. If you would like more information about our screening and hiring process, please contact us.
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Aledade is a leader in population health that is using innovative, value based solutions to transform the way physicians interact with their patients. We are on a mission to change healthcare for the better and solve complex problems within the healthcare system. We follow the simple but radical idea that Aledade only succeeds when our partner practices succeed. From our cutting-edge technology platform to practice transformation services, we provide physicians with everything they need to create and run an accountable care organization (ACO), revamping the way they practice and getting them back to where they should be: quarterbacking their patients' health care! Our customized solutions help clinicians in communities across America preserve their autonomy, deliver better care to their patients, reduce overall costs, and keep independent physician practices flourishing.
Health care and social assistance
501 - 1,000 Employees
Bethesda, MD, US
2014