Remote Script Consultant Jobs in Illinois (NOW HIRING)

Group: Professional Services
Location: Telecommute
Travel: <50%
Job Type: Full-Time
Be at the forefront of today's exciting and dynamic world of digital transformation.
As a specialist firm for the Middle Office, we help clients transform their legal, sales and procurement operations to be faster, easier and smarter.
At Mainspring, our people drive our success. From our diverse backgrounds and deep experience to how we interact with clients and each other, we cultivate an environment of mutual respect, trustworthiness, teamwork, and excellence.
The next phase of your career and professional development lies ahead. Join us if you value working for a company that strongly promotes individual development, career advancement, work/life balance and a fun and healthy team environment.
To strengthen our Contract Lifecycle Management delivery team, we are looking for talented individuals to fill the position of: Business Analyst - Contract Lifecycle Management
Position Summary
The position contributes to the company's success by acting as a bridge between the business problems and the technology solutions. The Business Analyst's role is someone who analyzes organizations, designs its processes and systems, and assesses the business model and potentially its integration with the selected technology. The Business Analyst will be a key leader in improving the quality of the services being delivered. The Business Analyst will support the development of training material, participate in the customer implementation, and provide post-implementation support. Our ideal candidate will have significant exposure to CLM software implementation, contract management, and documentation of business processes and software requirements over several years.
Summary of Key Responsibilities

• Prepare accurate and detailed requirement specifications documents, user interface guides, and functional specification documents
• Communicate effectively with external clients and internal teams to deliver product's functional requirements
• Document the acquired results of analysis and workflows as well as obtain sign-off from the appropriate client
• Capture detailed notes and action items for meetings
• Design and execute test scripts and test scenarios
• Coordinate with the business unit who perform testing, validating, evaluation of new applications and functions, and determine issues
• Identify issues that could impact scope and work with the project manager to identify solutions
• Manage any change requests related to the working project plans daily to meet the agreed deadlines

Desired Skills and Experience

• 3+ years of business process analysis experience
• Experience in consulting on software implementations involving integrations and customization at large Fortune 1000 companies, preferably with ECM/CLM, CRM or ERP systems
• Preferred platform experience: Salesforce and/or ServiceNow
• Hands-on experience/configuration skills with Contract Management processes and solutions (e.g. Conga/Apttus, Ironclad, Agiloft, Aavenir, DocuSign CLM, etc.)
• Salesforce and/or ServiceNow Administration experience required
• Exposure to contracting or contract management as a Legal professional, or knowledge of Contract Management processes and solutions is preferred
• Experience in documenting business processes, use cases, and software requirements
• Advanced skills in MS Office including Word, PowerPoint, Visio, and Excel
• Exceptional communication skills (including relationship-building, conflict resolution, and presentation skills)
• Minimum of 2 years of resource, communication, issue/risk, scope management
• Bachelor's degree in Business Administration, Engineering, Computer Science, or any related field from an accredited institution

We understand that even if you are a seasoned Business Analyst you may not have all the skills listed here. If you are good at what you do and have a willingness to learn, let's talk.
Benefits
Mainspring is pleased to offer many benefits and perks to its team. Our benefits offered take care of our people and their families, and support their health and financial well-being. Here is just a sample of what Mainspring has to offer:

• Company paid certification training
• Opportunities for career development and advancement
• Work Remotely
• Employer Matched 401k
• PTO and five (5) sick days
• Nine (9) observed Holidays plus two (2) Floating Holidays
• Medical, Dental, and Vision
• Paid Parental Leave
• Long-Term Disability Benefits
• Flexible Spending Account
• Allowance for cell phone
• Allowance for personal laptop

Mainspring was voted SI Enterprise Partner of the Year for 2021. Join our fast-growing company and award-winning team!
Equal Employment Opportunity
Your information will be kept confidential according to EEO guidelines. Mainspring is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on, race, gender, sexual orientation, gender identity, veteran status, disability or other protected category.