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Remote Ryder Customer Service Jobs in Rochester Hills, MI

TOWNE MORTGAGE COMPANY

CUSTOMER SERVICE REP. - Remote

Troy, MI · Remote

$16.50 - $22.25/hr

This position is remote. Duties & Responsibilities Overview: * Respond to a wide range of customer inquiries in accordance with Towne Mortgage quality, compliance, and service standards. * Utilize ...

TOWNE MORTGAGE COMPANY

CUSTOMER SERVICE REP. - Remote

Troy, MI · Remote

$16.50 - $22.25/hr

This position is remote. Duties & Responsibilities Overview: * Respond to a wide range of customer inquiries in accordance with Towne Mortgage quality, compliance, and service standards. * Utilize ...

Liveops

Remote Customer Service Representative

Utica, MI · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Warren, MI · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Troy, MI · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Macomb, MI · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

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Showing results 21-40

All JobsRyder Customer Service JobsRemote Ryder Customer Service JobsRemote Ryder Customer Service Jobs in Rochester Hills, MI

Remote Ryder Customer Service information

See Rochester Hills, MI salary details

$22.6K

$53.4K

$93K

How much do remote ryder customer service jobs pay per year?

As of Aug 24, 2026, the average yearly pay for remote ryder customer service in Rochester Hills, MI is $53,385.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,700.00 and $64,400.00 per year, depending on experience, location, and employer.

What is the difference between Remote Ryder Customer Service vs Remote FedEx Customer Service?

AspectRemote Ryder Customer ServiceRemote FedEx Customer Service
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-based call centerRemote, home-based call center
Industry UsageLogistics, transportationLogistics, shipping, and delivery services
Common Search IntentCustomer service roles at RyderCustomer service roles at FedEx

Remote Ryder Customer Service and Remote FedEx Customer Service roles share similar credentials, work environments, and industry usage. Both involve remote, home-based customer support within the logistics and transportation sectors. The main difference lies in the specific employer and brand, with each role tailored to their respective company's services and customer base.

What is the easiest remote Ryder Customer Service job to get hired for?

The entry-level remote Ryder Customer Service position is generally the easiest to obtain, as it often requires minimal prior experience and focuses on basic communication and computer skills. Candidates with strong customer service abilities and familiarity with call center software may have an advantage in the hiring process.

What are popular job titles related to Remote Ryder Customer Service jobs in Rochester Hills, MI?

For Remote Ryder Customer Service jobs in Rochester Hills, MI, the most frequently searched job titles are:

What job categories do people searching Remote Ryder Customer Service jobs in Rochester Hills, MI look for?

The top searched job categories for Remote Ryder Customer Service jobs in Rochester Hills, MI are:

What cities near Rochester Hills, MI are hiring for Remote Ryder Customer Service jobs?

Cities near Rochester Hills, MI with the most Remote Ryder Customer Service job openings:

Remote Ryder Customer Service jobs near you
Infographic showing various Remote Ryder Customer Service job openings in Rochester Hills, MI as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% Remote job distribution, with an average salary of $53,385 per year, or $25.7 per hour.

CUSTOMER SERVICE REP. - Remote

TOWNE MORTGAGE COMPANY

Troy, MI • Remote

$16.50 - $22.25/hr

Full-time

Posted 5 days ago

Job description

Towne Mortgage Family of Companies has more than 40 years of experience in the mortgage industry as a multi-channel, national mortgage lender. We have an opening on our Customer Service team, and we are looking for the right person to join our award-winning company.

When you choose to work at Towne, you join more than a mortgage company; you become part of the Towne family! Our culture encourages you to show up for the job and stay for your career!

Position Overview:

The Customer Service Representative receives and processes telephone calls and service requests from customers regarding mortgage and escrow accounts. Is responsible for appropriately resolving customer inquiries regarding mortgage loan servicing, escrow accounts, billing, and payment processing. Escalates more complex problems to leadership for review and resolution. Promotes Towne Mortgage customer service standards by demonstrating an understanding of the mortgage process and account information, researching and reviewing sources to ensure accuracy, and responding to customer inquiries.


The schedule for this position is 9 a.m. - 6 p.m. or 10 a.m. to 7 p.m. EST. Possible rotating Saturdays. This position is remote.

Duties & Responsibilities Overview:

  • Respond to a wide range of customer inquiries in accordance with Towne Mortgage quality, compliance, and service standards.
  • Utilize various mortgage and accounting systems to accurately research, review, and document various customer account information.
  • Maintain demonstrated working knowledge of all elements of the mortgage lifecycle and relevant regulatory and compliance guidelines.
  • Demonstrate excellent customer service skills consistently, including active listening and the ability to explain complex concepts over the phone, via email, and in person.
  • De-escalate dissatisfied customers appropriately, implement appropriate service recovery strategies, and escalate to leadership as necessary.
  • Possess strong written and verbal communications skills and interact effectively with diverse customer and team member groups, and with all levels of the organization.
  • Employ excellent analytical, problem-solving, critical-thinking, and judgment skills to ensure the accuracy and completeness of information provided to customers and documented across various systems.
  • Organize, prioritize, and process a high volume of work accurately and efficiently.
  • Proficient in common mortgage industry business support tools and financial services technology (i.e., Microsoft Office, Outlook, Fiserv, Encompass, etc.)

Requirements Overview:

  • Three years’ broad mortgage servicing experience; escrow experience a must!
  • Demonstrated knowledge of the end-to-end mortgage process
  • One year of experience in a high-volume call center environment
  • Demonstrated proficiency in common mortgage industry business support tools and financial services technology
  • Working knowledge of and demonstration of “best-in-class” customer service practices and principles
  • Excellent verbal and written communication skills.
  • Strong customer relations disposition and interpersonal skills.

Towne Mortgage is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, disability, national origin, veteran status, or genetic information, as well as any other State or local employment protections. Towne Mortgage is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.