... on resolution paths Schedule and coordinate team coverage to ensure consistent support delivery ... startup preferred) Proven ability to scale support operations in a remote-first environment ...
... on resolution paths Schedule and coordinate team coverage to ensure consistent support delivery ... startup preferred) Proven ability to scale support operations in a remote-first environment ...
Site Reliability Engineer (Remote)
Austin, TX · Remote
$125.97K - $139.20K/yr
... startup/mid-sized companies * Proficiency in Python, Go, Node, Ruby or Elixir * Knowledge of ... Intimate understanding of the golden metrics, how to monitor and alert on them * Deep understanding ...
Site Reliability Engineer (Remote)
Austin, TX · Remote
$125.97K - $139.20K/yr
... startup/mid-sized companies * Proficiency in Python, Go, Node, Ruby or Elixir * Knowledge of ... Intimate understanding of the golden metrics, how to monitor and alert on them * Deep understanding ...
Sr/Staff Data Scientist (Remote - US)
TX · On-site +1
$165K - $300K/yr
... want you on our team! join us in reshaping the future of freight rail and discover a fulfilling ... Remote US Anticipated Start Date: 06/01/2026 The US base salary range for this full-time position ...
Sr/Staff Data Scientist (Remote - US)
TX · On-site +1
$165K - $300K/yr
... want you on our team! join us in reshaping the future of freight rail and discover a fulfilling ... Remote US Anticipated Start Date: 06/01/2026 The US base salary range for this full-time position ...
Sr/Staff Data Engineer (Remote - US)
TX · On-site +1
$165K - $300K/yr
... want you on our team! join us in reshaping the future of freight rail and discover a fulfilling ... Remote US Anticipated Start Date: 06/01/2026 The US base salary range for this full-time position ...
Sr/Staff Data Engineer (Remote - US)
TX · On-site +1
$165K - $300K/yr
... want you on our team! join us in reshaping the future of freight rail and discover a fulfilling ... Remote US Anticipated Start Date: 06/01/2026 The US base salary range for this full-time position ...
Platform Co-Founder / CSO (100 % remote) (m/f/d) We are looking to hire ambitious entrepreneurs to ... You will own, build, and run your startup in fields such as Platform. * You will embark on an ...
Platform Co-Founder / CSO (100 % remote) (m/f/d) We are looking to hire ambitious entrepreneurs to ... You will own, build, and run your startup in fields such as Platform. * You will embark on an ...
Staff Engineering Manager, Employee Experience (Remote - US)
TX · On-site +1
$225K - $300K/yr
... want you on our team! join us in reshaping the future of freight rail and discover a fulfilling ... Remote US Anticipated Start Date: 04/27/2026 The US base salary range for this full-time position ...
Staff Engineering Manager, Employee Experience (Remote - US)
TX · On-site +1
$225K - $300K/yr
... want you on our team! join us in reshaping the future of freight rail and discover a fulfilling ... Remote US Anticipated Start Date: 04/27/2026 The US base salary range for this full-time position ...
... startup is seeking a Digital Marketing Manager to drive B2B marketing initiatives, focusing on ... This is a fully remote position, offering an opportunity to work with the C-suite and engage in ...
... startup is seeking a Digital Marketing Manager to drive B2B marketing initiatives, focusing on ... This is a fully remote position, offering an opportunity to work with the C-suite and engage in ...
Bookkeeper Remote
Arlington, TX · On-site +1
$20 - $29/hr
... on experience, plus production bonuses after a 90-day probationary period. Solvency Now Bookkeeping, Inc. is an expanding startup looking for a reliable bookkeeper to join our growing team. This ...
Bookkeeper Remote
Arlington, TX · On-site +1
$20 - $29/hr
... on experience, plus production bonuses after a 90-day probationary period. Solvency Now Bookkeeping, Inc. is an expanding startup looking for a reliable bookkeeper to join our growing team. This ...
Bookkeeper Remote
Arlington, TX · Remote
$20 - $29/hr
... on experience, plus production bonuses after a 90-day probationary period. Solvency Now Bookkeeping, Inc. is an expanding startup looking for a reliable bookkeeper to join our growing team. This ...
Bookkeeper Remote
Arlington, TX · Remote
$20 - $29/hr
... on experience, plus production bonuses after a 90-day probationary period. Solvency Now Bookkeeping, Inc. is an expanding startup looking for a reliable bookkeeper to join our growing team. This ...
Sr/Staff Software Engineer (UX Design) (Remote - US)
TX · On-site +1
$150K - $250K/yr
... want you on our team! join us in reshaping the future of freight rail and discover a fulfilling ... Remote US Anticipated Start Date: 03/02/2026 The US base salary range for this full-time position ...
Sr/Staff Software Engineer (UX Design) (Remote - US)
TX · On-site +1
$150K - $250K/yr
... want you on our team! join us in reshaping the future of freight rail and discover a fulfilling ... Remote US Anticipated Start Date: 03/02/2026 The US base salary range for this full-time position ...
This role is contract-to-hire and fully remote. Qualifications What We're Looking For * Tier-one ... startup conditions * Clear, intentional reasoning behind career moves * Willingness to start on ...
This role is contract-to-hire and fully remote. Qualifications What We're Looking For * Tier-one ... startup conditions * Clear, intentional reasoning behind career moves * Willingness to start on ...
Growth Hacker - Remote
San Marcos, TX · Remote
Continuously refine and scale strategies based on experiment results. Marketing Automation ... Experience working in a startup environment or high-growth company is often preferred. Continuous ...
Growth Hacker - Remote
San Marcos, TX · Remote
Continuously refine and scale strategies based on experiment results. Marketing Automation ... Experience working in a startup environment or high-growth company is often preferred. Continuous ...
Continuously refine and scale strategies based on experiment results. Marketing Automation ... Experience working in a startup environment or high-growth company is often preferred. Continuous ...
Continuously refine and scale strategies based on experiment results. Marketing Automation ... Experience working in a startup environment or high-growth company is often preferred. Continuous ...
Growth Hacker - Remote
Mckinney, TX · Remote
Continuously refine and scale strategies based on experiment results. Marketing Automation ... Experience working in a startup environment or high-growth company is often preferred. Continuous ...
Growth Hacker - Remote
Mckinney, TX · Remote
Continuously refine and scale strategies based on experiment results. Marketing Automation ... Experience working in a startup environment or high-growth company is often preferred. Continuous ...
Growth Hacker - Remote
Laredo, TX · Remote
Continuously refine and scale strategies based on experiment results. Marketing Automation ... Experience working in a startup environment or high-growth company is often preferred. Continuous ...
Growth Hacker - Remote
Laredo, TX · Remote
Continuously refine and scale strategies based on experiment results. Marketing Automation ... Experience working in a startup environment or high-growth company is often preferred. Continuous ...
Growth Hacker - Remote
Beaumont, TX · Remote
Continuously refine and scale strategies based on experiment results. Marketing Automation ... Experience working in a startup environment or high-growth company is often preferred. Continuous ...
Growth Hacker - Remote
Beaumont, TX · Remote
Continuously refine and scale strategies based on experiment results. Marketing Automation ... Experience working in a startup environment or high-growth company is often preferred. Continuous ...
Growth Hacker - Remote
Huntsville, TX · Remote
Continuously refine and scale strategies based on experiment results. Marketing Automation ... Experience working in a startup environment or high-growth company is often preferred. Continuous ...
Growth Hacker - Remote
Huntsville, TX · Remote
Continuously refine and scale strategies based on experiment results. Marketing Automation ... Experience working in a startup environment or high-growth company is often preferred. Continuous ...
Continuously refine and scale strategies based on experiment results. Marketing Automation ... Experience working in a startup environment or high-growth company is often preferred. Continuous ...
Continuously refine and scale strategies based on experiment results. Marketing Automation ... Experience working in a startup environment or high-growth company is often preferred. Continuous ...
Continuously refine and scale strategies based on experiment results. Marketing Automation ... Experience working in a startup environment or high-growth company is often preferred. Continuous ...
Continuously refine and scale strategies based on experiment results. Marketing Automation ... Experience working in a startup environment or high-growth company is often preferred. Continuous ...
Continuously refine and scale strategies based on experiment results. Marketing Automation ... Experience working in a startup environment or high-growth company is often preferred. Continuous ...
Continuously refine and scale strategies based on experiment results. Marketing Automation ... Experience working in a startup environment or high-growth company is often preferred. Continuous ...
Remote Ruby On Rails Startup information
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Full-time
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Job description
About the job Customer Service Manager | Texas | Remote Fully Remote Customer Service Manager (Self-Serve SaaS) Are you passionate about leading high-performing teams and delivering exceptional customer experiences? Join us as Customer Service Manager during our self-serve product launch. You'll oversee a growing team of frontline representatives, guide operational excellence, and help build a world-class support experience from the ground up.
What You'll Do Team Management & Operations Oversight Manage, coach, and support a distributed team of customer service representatives Monitor ticket queues and team performance to ensure SLAs are consistently met Review escalations and provide strategic guidance on resolution paths Schedule and coordinate team coverage to ensure consistent support delivery Process Improvement & Cross-functional Collaboration Optimize support workflows, scripts, and automation tools to improve efficiency Identify recurring user issues and relay insights to product and engineering Own and evolve the internal knowledge base and training processes for reps Lead weekly syncs with support staff and provide regular performance feedback What Were Looking For Must-Have Experience 2+ years managing customer service or support teams (SaaS or startup preferred) Proven ability to scale support operations in a remote-first environment Excellent communication and coaching skills Proficiency in tools like Slack, Intercom, Jira, Pylon, or similar Data-driven approach to performance and customer satisfaction #J-18808-Ljbffr