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Remote Retail Jobs in Tyler, TX (NOW HIRING)

Kibo Commerce

Technical Account Manager

Chandler, TX · Remote

... Retailer, and TrustRadius, and was cited as a Strong Performer in The Forrester Wave™: Order ... By joining Kibo, you will be part of a team of Kibonauts all over the world in a remote-friendly ...

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Remote Retail information

See Tyler, TX salary details

$18.2K

$61.6K

$115.7K

How much do remote retail jobs pay per year?

As of Aug 6, 2026, the average yearly pay for remote retail in Tyler, TX is $61,551.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,881.00 and $80,649.00 per year, depending on experience, location, and employer.

What is a remote retail?

A Remote Retail job involves selling products or providing customer service for a retail company from a remote location, often online or over the phone. Responsibilities may include processing orders, assisting customers, managing inventory, and handling sales inquiries. These roles can be in e-commerce, virtual customer support, or digital merchandising. Many Remote Retail jobs require strong communication skills and familiarity with online sales platforms.

What does a typical day look like for someone working in remote retail?

In a Remote Retail role, your day often involves assisting customers through live chat, email, or phone, processing online orders, and managing inventory or product listings virtually. You may also address customer inquiries, resolve issues, and collaborate with other remote team members or departments to ensure smooth operations. Regular online training sessions and virtual team meetings help keep you up to date on products and company policies. Work schedules can be flexible, but strong organization and time management are essential for meeting customer needs and achieving sales targets. This dynamic work environment allows for both independent tasks and collaborative projects, providing variety and opportunities for growth.

What are the key skills and qualifications needed to thrive in remote retail, and why are they important?

To thrive in Remote Retail, you need strong sales acumen, product knowledge, and customer service skills, often supported by experience in e-commerce or retail roles. Familiarity with online retail platforms, point-of-sale (POS) software, customer relationship management (CRM) tools, and virtual communication systems is highly desirable. Excellent communication, self-motivation, and the ability to resolve issues independently help candidates excel in a virtual retail environment. These skills and qualities are essential for providing exceptional customer experiences and meeting sales goals while working remotely.

What are the most commonly searched types of Retail jobs in Tyler, TX? The most popular types of Retail jobs in Tyler, TX are:
What are popular job titles related to Remote Retail jobs in Tyler, TX? For Remote Retail jobs in Tyler, TX, the most frequently searched job titles are:
What job categories do people searching Remote Retail jobs in Tyler, TX look for? The top searched job categories for Remote Retail jobs in Tyler, TX are:
What cities near Tyler, TX are hiring for Remote Retail jobs? Cities near Tyler, TX with the most Remote Retail job openings:
Remote Retail jobs near you
Infographic showing various Remote Retail job openings in Tyler, TX as of August 2026, with employment types broken down into 64% Full Time, 34% Part Time, 1% Temporary, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $61,551 per year, or $29.6 per hour.

Technical Account Manager

Kibo Commerce

Chandler, TX • Remote

Other

Re-posted 19 days ago

Job description

ABOUT THIS ROLE

As a Technical Account Manager at Kibo, you will be the go-to technical expert for customers, guiding them through setup, troubleshooting, and optimization to ensure they get the most out of Kibo’s products. You will bridge the gap between the customer and internal teams, manage technical issues, and provide proactive advice to prevent future problems.

ABOUT KIBO

Kibo Commerce is a composable digital commerce platform for B2C, D2C and B2B organizations who want to simplify the complexity in their businesses and deliver modern customer experiences.  We are the only modular, modern commerce platform that supports experiences spanning eCommerce, Order Management, and Subscriptions.  Merchants like Zwilling, Ace Hardware, and Jelly Belly trust Kibo to bring simplicity and sophistication to commerce operations and deliver experiences that drive value. 

Kibo’s expertise and cutting-edge innovation has been recognized by Forrester, Gartner, Internet Retailer, and TrustRadius, and was cited as a Strong Performer in The Forrester Wave™: Order Management Systems, Q2 2023, and named a leader in The Forrester Wave™: B2C Commerce Solutions, Q2 2022.

By joining Kibo, you will be part of a team of Kibonauts all over the world in a remote-friendly environment. Whether your job is to build, sell, or support Kibo’s commerce solutions, we tackle challenges together with the approach of trust, growth mindset, and customer obsession. If you’re seeking a unique challenge with amazing growth potential, then come work with us!

WHAT YOU’LL DO

  • Act as the main technical point of contact for key strategic customers, bridging communication with internal teams
  • Guide customers on product adoption and use, and troubleshooting to maximize performance
  • Manage critical technical issues by working with engineering, support, and product teams for quick resolution
  • Conduct regular check-ins to assess performance, address risks, and recommend optimizations
  • Build strong product knowledge to advise on best practices and custom configurations
  • Collaborate with Customer Success and Sales to support customer satisfaction, renewals, and growth
  • Develop technical documentation, training, and onboarding resources to support customer understanding
  • Monitor customer usage to proactively identify trends or potential issues
  • Advocate for customer needs and feedback to influence product improvements

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