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Remote Reservation Jobs in Mobile, AL (NOW HIRING)

Hotel Group Sales Manager | Remote/Hybrid

Mobile, AL · On-site +1

$53K - $71K/yr

Hands-on experience with Marriott sales and reservation systems, including CI/TY, MARSHA, Delphi ... Flexible remote work with regional travel * Comprehensive benefits including Medical, Dental ...

Remote Reservation information

See Mobile, AL salary details

$10

$23

$46

How much do remote reservation jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for remote reservation in Mobile, AL is $23.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $28.85 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote reservation agents, and how can they be effectively managed?

Remote reservation agents often encounter challenges such as handling high call volumes, managing time zone differences, and ensuring clear communication with both customers and internal teams. To effectively manage these challenges, agents should develop strong organizational skills, utilize digital scheduling tools, and maintain clear written records. Regularly scheduled team meetings and ongoing training can also help agents stay aligned with company policies and enhance their problem-solving abilities, leading to a smoother workflow and improved customer satisfaction.

What are remote reservation jobs?

Remote reservation jobs involve assisting customers with booking services such as hotels, flights, car rentals, or event tickets, all while working from a remote location. Employees in these roles typically communicate with customers via phone, email, or chat to process reservations, provide information, and resolve issues. These jobs require strong communication skills, attention to detail, and proficiency with reservation systems or software. Many companies hire remote reservation agents to provide flexible customer service and manage bookings efficiently.

What are the key skills and qualifications needed to thrive as a Remote Reservation Agent, and why are they important?

To thrive as a Remote Reservation Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation management software, CRM systems, and telecommunication tools is important for handling bookings efficiently. Excellent verbal communication, problem-solving abilities, and the capacity to work independently are key soft skills in this role. These skills ensure accurate reservations, customer satisfaction, and effective service delivery in a remote work environment.

What is the difference between Remote Reservation vs Remote Customer Service Representative?

AspectRemote ReservationRemote Customer Service Representative
Required CredentialsHigh school diploma, reservation system trainingHigh school diploma, customer service skills
Work EnvironmentTravel, hospitality, or travel agenciesVarious industries including retail, telecom, hospitality
Employer & Industry UsageHotels, airlines, travel companiesBroad industry use across sectors
Common Search & ComparisonReservations, booking, travel bookingCustomer support, client service, help desk

Remote Reservation roles focus on booking and managing reservations within the travel and hospitality industries, requiring specific reservation system knowledge. Remote Customer Service Representatives handle a wider range of customer inquiries across multiple industries, emphasizing communication skills. While both roles involve remote work and customer interaction, their primary functions and industry focus differ.

What are the most commonly searched types of Reservation jobs in Mobile, AL? The most popular types of Reservation jobs in Mobile, AL are:
What are popular job titles related to Remote Reservation jobs in Mobile, AL? For Remote Reservation jobs in Mobile, AL, the most frequently searched job titles are:
What cities near Mobile, AL are hiring for Remote Reservation jobs? Cities near Mobile, AL with the most Remote Reservation job openings:
Infographic showing various Remote Reservation job openings in Mobile, AL as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $49,017 per year, or $23.6 per hour.
Hotel Group Sales Manager | Remote/Hybrid

Hotel Group Sales Manager | Remote/Hybrid

PCH Hotels & Resorts

Mobile, AL • On-site, Remote

$53K - $71K/yr

Full-time

Posted 7 days ago


Job description

Hotel Group Sales Manager

Battle House Renaissance Mobile Hotel & Spa & Renaissance Mobile Riverview Plaza Hotel
Remote/Hybrid | Southeastern U.S. Preferred | Travel to Mobile, Alabama as Needed

Build Relationships. Drive Revenue. Represent Two of Mobile's Premier Marriott Hotels.

PCH Hotels & Resorts is seeking an experienced Group Sales Manager to drive new group and catering business for the Battle House Renaissance Mobile Hotel & Spa and Renaissance Mobile Riverview Plaza Hotel.

This position offers the flexibility to work remotely, making it an excellent opportunity for an accomplished hospitality sales professional based in the Southeastern United States. While this role is primarily remote, you'll travel to Mobile for client visits, site inspections, major events, and collaboration with hotel leadership. Quarterly on-property visits are required at a minimum to participate in sales meetings, strategic planning, and team engagement.

If you have a proven track record in Marriott group sales and enjoy building relationships, securing new business, and delivering exceptional client experiences, we'd love to hear from you.

What You'll Do

  • Generate new group and catering business through strategic prospecting, networking, client visits, referrals, trade shows, and industry events while consistently achieving individual sales and revenue goals.
  • Build lasting client relationships by serving as a trusted advisor throughout the sales process—conducting site inspections, presenting customized solutions, negotiating contracts, and delivering exceptional service from first contact through event completion.
  • Own the complete sales cycle by preparing proposals, executing contracts, maintaining accurate sales documentation, and ensuring a seamless turnover to Event Management and Operations.
  • Partner with Revenue Management, Event Management, Operations, and Reservations to deliver flawless event execution, maximize guest satisfaction, and optimize hotel profitability.
  • Leverage Marriott sales systems, market intelligence, and competitive insights to identify new business opportunities, maximize revenue, and support the commercial success of both hotels.
  • Represent PCH Hotels & Resorts with professionalism and integrity while strengthening client relationships, expanding market presence, and creating memorable experiences that generate repeat business and long-term loyalty.

The Ideal Candidate

  • Successful sales experience within a full-service Marriott hotel is strongly preferred, with a proven background in Group Sales, Catering Sales, Executive Meeting Management, or Business Development. Comparable luxury or upscale hotel experience will also be considered.
  • Demonstrated success managing the complete group sales cycle—from prospecting and qualifying opportunities through contract negotiation, event planning, turnover, and post-event follow-up—while consistently achieving revenue and production goals.
  • Hands-on experience with Marriott sales and reservation systems, including CI/TY, MARSHA, Delphi, Marriott Global Source, eProposals, Passkey, and related eTools, or the ability to quickly leverage comparable hotel sales platforms.
  • Strong understanding of group room blocks, meeting space, food & beverage, audiovisual services, event logistics, billing, and contract management, with the ability to identify upselling opportunities that maximize revenue and enhance the client experience.
  • Exceptional relationship-building, presentation, negotiation, and communication skills with outstanding organization, attention to detail, and the ability to manage multiple clients and priorities in a fast-paced environment.
  • Based in the Southeastern United States with the ability to travel throughout the region and to Mobile, Alabama, as business needs require, including quarterly on-property meetings and additional visits for client events, site inspections, and strategic planning.

Why Join Us?

As part of PCH Hotels & Resorts, you'll represent two of Alabama's premier Marriott hotels while enjoying the flexibility of a remote role backed by an award-winning hospitality organization recognized for Hospitality with Heart & Soul.

Benefits & Perks

  • Competitive base salary plus performance-based incentive bonus
  • Flexible remote work with regional travel
  • Comprehensive benefits including Medical, Dental, Vision, Life Insurance, FSA/HSA, and Short- & Long-Term Disability
  • Paid Holidays, PTO, and 401(k) with company match
  • Marriott hotel discounts worldwide plus dining discounts across PCH Hotels & Resorts
  • Tuition reimbursement and exceptional leadership development and career growth opportunities

If you're passionate about hospitality sales, thrive on building relationships, and are excited by the opportunity to represent two exceptional Marriott hotels, we'd love to connect with you.