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Remote Reservation Cruise Line Jobs in Seattle, WA

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Remote Reservation Cruise Line information

See Seattle, WA salary details

$12

$19

$25

How much do remote reservation cruise line jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote reservation cruise line in Seattle, WA is $19.85, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $21.88 per hour, depending on experience, location, and employer.

What is a remote reservation cruise line agent?

Remote Reservation Cruise Line jobs involve assisting customers with booking cruises, providing information about travel itineraries, and handling reservation changes or cancellations, all from a remote or home-based location. Employees in this role may work for cruise lines or third-party travel agencies, using specialized booking software and phone or chat communication tools. Strong customer service skills, attention to detail, and the ability to work independently are essential for success in this position. These jobs are ideal for individuals seeking flexible work arrangements within the travel industry.

What does a remote reservation cruise line agent do?

A typical workday for a Remote Reservation Agent at a cruise line involves managing incoming calls, emails, and chat inquiries from potential and existing customers, assisting them with booking cruises, processing payments, and answering itinerary-related questions. Agents often work in shifts to ensure coverage across time zones and may use specialized reservation systems. Collaboration with other departments, such as customer service, sales, and operations, is common to resolve complex booking issues or special requests. Regular virtual meetings and communication tools help maintain team cohesion and ensure agents are updated on new promotions or policy changes.

What are the key skills and qualifications needed to thrive as a remote reservation cruise line agent?

To excel as a Remote Reservation Cruise Line Agent, you need strong customer service skills, attention to detail, and experience with travel booking procedures, often supported by a high school diploma or equivalent. Familiarity with reservation software (such as Sabre or Amadeus), CRM systems, and call center technology is typically required. Outstanding communication, problem-solving abilities, and patience help agents build rapport with customers and resolve inquiries efficiently. These skills are essential for ensuring customer satisfaction, accurate bookings, and the smooth operation of remote services in a competitive travel industry.

What is the difference between Remote Reservation Cruise Line vs Remote Customer Service Agent?

AspectRemote Reservation Cruise LineRemote Customer Service Agent
CredentialsHigh school diploma or equivalent; experience in reservations preferredHigh school diploma or equivalent; customer service experience beneficial
Work EnvironmentHome-based, with specific focus on cruise bookingsHome-based, handling various customer inquiries
Industry UsagePrimarily in travel and cruise industryAcross multiple industries including travel, retail, and tech
Job FocusBooking cruises, managing reservations, providing travel infoAssisting customers, resolving issues, providing product info

Remote Reservation Cruise Line roles focus specifically on cruise bookings and travel arrangements within the cruise industry, requiring specialized knowledge of cruise packages. Remote Customer Service Agents handle a broader range of customer inquiries across various industries. While both roles are home-based and require strong communication skills, the reservation role is more specialized in travel reservations, whereas customer service agents provide general support.

What are popular job titles related to Remote Reservation Cruise Line jobs in Seattle, WA?

For Remote Reservation Cruise Line jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Remote Reservation Cruise Line jobs in Seattle, WA look for?

The top searched job categories for Remote Reservation Cruise Line jobs in Seattle, WA are:

Remote Reservation Cruise Line jobs near you

Holland America Sales Agent - REMOTE - US

Holland America Group

Seattle, WA • Remote

$15/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Key responsibilities

  • Handle inbound calls from consumers and travel advisors to assist with cruise reservations and inquiries.

  • Convert calls into bookings by selling cruises, upgrades, and add-ons, and maximize revenue through upselling.

  • Provide top-tier service and resolve reservation questions during the first call while working independently to meet sales and quality targets.

Holland America Line rating

6.2

Company rating: 6.2 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

7th of 9 rated cruise lines

Job description

Work from Home Sales Agent - Holland America Line October 2026 Training Class
Turn Travel Dreams into Reality - From the Comfort of Home

Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey. 

Holland America Line is a premium cruise brand for explorers, foodies, and music lovers looking to see the world in style. We're searching for passionate Reservation Sales Agents who are ready to help guests plan unforgettable vacations - while working remotely!

As a Reservation Sales Agent, you'll handle inbound calls from Consumers and Travel Advisors, turning inquiries into bookings. You'll sell cruises, upgrades, and add-ons using your expert product knowledge and strong sales skills. Top performers earn more - sales calls are prioritized for high-converting agents.

Not eligible for candidates residing in:AR, CA, DE, HI, ME, NH, NY, OK, OR, SD, VT, WA, WV & WY

What You'll Do

  • Sell cruises and travel packages directly to consumers and advisors

  • Convert calls  into bookings and maximize revenue through upselling

  • Provide top-tier service and first-call resolution for reservation questions

  • Work independently while hitting sales, quality, availability and adherence targets 

  • Leverage our tools to create exceptional guest experiences

What You'll Bring

  • One-year minimum of sales experience

  • Strong communication skills

  • Passion for helping people

  • Ability to work from home with reliable high-speed internet

  • Basic computer proficiency

  • Travel industry or call center experience a plus

Remote Work Requirements 

  • Highspeed Cable or Fiber internet (no satellite or mobile) 

  • Minimum speeds: 50 Mbps down / 12 Mbps up 

  • Must use a hardwired Ethernet connection (WiFi not compatible) 

Schedule

  • Full-time, starting October 19, 2026

  • Shifts: Mon-Fri (10:30AM-7:00PM or 10:45AM-7:15PM PST), plus 6 weekend days/quarter

  • Limited PTO during peak season (Jan-Feb); holiday & mandatory OT may apply

Perks & Pay

  • $15/hour base + eligibility for monthly sales incentives

  • Cruise travel benefits for you, your family, and friends

  • Health and Welfare Benefits (Medical, Vision, Dental)

  • 401(k) 

  • Employee Stock Purchase Plan

  • All equipment provided

  • Training & Professional Development 

  • Tuition & Professional Certification Reimbursement 

Our Culture...Stronger Together

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees.  Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.hollandamerica.com/en_US/our-company/mission-values.html  

Holland America Line is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 

Americans with Disabilities Act (ADA)
Holland America will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws.  If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com  
 

#HAL

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